The UPS Store

★★☆☆☆
  • 2216 Frederick Douglass Blvd

    New York, NY 10026

    Map & Directions
  • 212-222-8260

Transportation & Storage

Transportation & Storage
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I went to ship a package and the store receipt has $2 service charge and $0.59 fuel surcharge and $0.20 CMS processing fee. These extra charges are outrageous. I do not recommend this place at all. Try Staples on East 86th Street and Lexington Ave.

1
★☆☆☆☆

I went to ship a package and the store receipt has $2 service charge and $0.59 fuel surcharge and $0.20 CMS processing fee. These extra charges are outrageous. I do not recommend this place at all. Try Staples on East 86th Street and Lexington Ave.

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Paid $48.00 to have a package sent 2nd day air to Atlanta, Ga. It didn't get there for 4 days and the recipent had already left the country. I requested that the package be returned to me as there was no one there any more.
The manager of this store, Sylvester, only wanted to refund me $17.00. This happened on 5/28/08 -today is 7/20/08 and I have not been refunded a dime! I found out these UPS stores are franchises. To refund my money it must come out of the franchisee's pocket and he refused to do it. I will be going to small claims court to file a claim next week.

2
★★☆☆☆

Paid $48.00 to have a package sent 2nd day air to Atlanta, Ga. It didn't get there for 4 days and the recipent had already left the country. I requested that the package be returned to me as there was no one there any more.
The manager of this store, Sylvester, only wanted to refund me $17.00. This happened on 5/28/08 -today is 7/20/08 and I have not been refunded a dime! I found out these UPS stores are franchises. To refund my money it must come out of the franchisee's pocket and he refused to do it. I will be going to small claims court to file a claim next week.

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Message from The UPS Store

The UPS StoreĀ® offers retail shipping, postal and business service centers. The UPS Store comprises more than 4,300 independently owned locations, providing convenient and value-added business services.

More about The UPS Store

Mailbox Services, Digital Printing & Document Services, Packing & Shipping, Moving Boxes & Packaging Materials, House Accounts, Notary Services, Passport/ID Photo Services, Office and Mailing Supplies.

 

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