Regalo Laser Skin Care

★★☆☆☆
  • 4705 E 96th St Ste 33

    Indianapolis, IN 46240

    Map & Directions
  • 317-863-0500

About Regalo Laser Skin Care

Personal Services

Personal Services
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2.0 8
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Laser hair removal is worth every penny when done right! Regalo made it painful, time wasteful, and money wasteful. It's a good thing they closed! They take your money, shut down and run!!! It's sad that there are places out there that do unethical practices...because they make the other GOOD places look bad!

0
★☆☆☆☆

Laser hair removal is worth every penny when done right! Regalo made it painful, time wasteful, and money wasteful. It's a good thing they closed! They take your money, shut down and run!!! It's sad that there are places out there that do unethical practices...because they make the other GOOD places look bad!

Pros: The ladies in the spa were so nice!

Cons: Dr. Anthony Zappia is an embarrassment to the medical field!

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My initial consultation was great....and I was excited to go!! But when i went for my first appointment, I had a different esthetician than originally promised. Their towel warmer didn't work my first visit, they didn't have all the equipment in the room my second visit, and on one occasion they didn't have enough towels....hello...you are a spa and you don't have enough towels?? I made an appointment for another consult in five weeks, after my first three visits left my skin in the worst condition it has EVER been in, and they claim to have overbooked me. I just now tried to call them to schedule another consult, and I get their voicemail, of which is full. I would NOT go back here, but they suckered me in to purchasing a package deal, and I don't want to lose my money, because it is A LOT!!! After I suffer through my next couple of visits in my package, I will NEVER go back here!! p.s. my esthetician smokes, and her nails and hands (even though she washes up before she sees me) you can still smell it!!! ugh!

0
★☆☆☆☆

My initial consultation was great....and I was excited to go!! But when i went for my first appointment, I had a different esthetician than originally promised. Their towel warmer didn't work my first visit, they didn't have all the equipment in the room my second visit, and on one occasion they didn't have enough towels....hello...you are a spa and you don't have enough towels?? I made an appointment for another consult in five weeks, after my first three visits left my skin in the worst condition it has EVER been in, and they claim to have overbooked me. I just now tried to call them to schedule another consult, and I get their voicemail, of which is full. I would NOT go back here, but they suckered me in to purchasing a package deal, and I don't want to lose my money, because it is A LOT!!! After I suffer through my next couple of visits in my package, I will NEVER go back here!! p.s. my esthetician smokes, and her nails and hands (even though she washes up before she sees me) you can still smell it!!! ugh!

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first time I ever had a dermabrasion...noticed an improvement immediately in the reduction of my scars...face looked great...roommates complimented me on my appearance as soon as they saw me...I was thrilled....I never told them I was going in for a procedure...had treatment with Ashli..she was great!!!

5
★★★★★

first time I ever had a dermabrasion...noticed an improvement immediately in the reduction of my scars...face looked great...roommates complimented me on my appearance as soon as they saw me...I was thrilled....I never told them I was going in for a procedure...had treatment with Ashli..she was great!!!

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Hair removal packages are expensive at Regalo. Every time I went in for a treatment, I had a different person doing my treatment and each one varied on their technique. When I complained to the manager, he was rude.

1
★☆☆☆☆

Hair removal packages are expensive at Regalo. Every time I went in for a treatment, I had a different person doing my treatment and each one varied on their technique. When I complained to the manager, he was rude.

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I am not thrilled with my results. I went to six appointments (had a different staff person each time) for laser hair removal on my legs and underarms and now I have hair growing back in just as heavy as it was before. I think it is because each staff person does the process differently. Some went over the areas twice and some once and I often felt like they didn't cover the entire area. A lot of time and money for nothing!!!!!

0
★☆☆☆☆

I am not thrilled with my results. I went to six appointments (had a different staff person each time) for laser hair removal on my legs and underarms and now I have hair growing back in just as heavy as it was before. I think it is because each staff person does the process differently. Some went over the areas twice and some once and I often felt like they didn't cover the entire area. A lot of time and money for nothing!!!!!

Pros: nice front desk staff

Cons: hair removal didn't work. staff not consistent

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The sales pitch is that they have medical professionals doing their laser procedures, but when I thought I was coming in to be treated by an RN, I was treated by an aesthetician. They told me I couldn't ge an appointment with an RN. The "medical director" is not a plastic surgeon or a dermatologist, either, which I thought was strange. He doesn't even do the procedures! I was burned by the laser and my hair has not disappeared! Next time I will go to a actual plastic surgeon's office.

0
★☆☆☆☆

The sales pitch is that they have medical professionals doing their laser procedures, but when I thought I was coming in to be treated by an RN, I was treated by an aesthetician. They told me I couldn't ge an appointment with an RN. The "medical director" is not a plastic surgeon or a dermatologist, either, which I thought was strange. He doesn't even do the procedures! I was burned by the laser and my hair has not disappeared! Next time I will go to a actual plastic surgeon's office.

Pros: location

Cons: Don't seem to really have a competent medical staff like they promise

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I received a complimentary facial at Regalo for attending a bridal show. The facial was relaxing and wonderful. The staff was extremely nice and there was no pressure to buy. I highly recommend Regalo to any one who wants to relax.

2
★★★★★

I received a complimentary facial at Regalo for attending a bridal show. The facial was relaxing and wonderful. The staff was extremely nice and there was no pressure to buy. I highly recommend Regalo to any one who wants to relax.

Pros: friendly and competent staff

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High prices and sales pressure. Rooms were cold and uninviting. Not worth their prices. Seems to have a lot of staff turnover

0
★☆☆☆☆

High prices and sales pressure. Rooms were cold and uninviting. Not worth their prices. Seems to have a lot of staff turnover

Pros: location

Cons: High prices, staff turnover

 

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