P.C. Richard & Son

★★★★☆
  • 2372 Broadway

    New York, NY 10024

    Map & Directions
  • 212-579-5200

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If you're looking for considerate, respectful, and professional service, this is not the place you want to be. I placed an order for a dishwasher with them. The salesman matched the price that Sears was providing, and then told me that I

3
★★★★★

If you're looking for considerate, respectful, and professional service, this is not the place you want to be. I placed an order for a dishwasher with them. The salesman matched the price that Sears was providing, and then told me that I

.

This store has a great UWS location and great hours and selection. The problem is that they have so much demand they can't keep up with it. Service is poor. Even management promises to deliver items and doesn't have them in stock. Also, my delivery of 6 appliances had parts missing and they have not arrived yet. They do not match competitive prices, even though they advertise they will do it. Sales personnel can't be trusted to call you back when they say they will. Delivery guys scarred my door bringing in appliances and would not take care of it. POOR SERVICE all around. I will not buy from them again.

0
★☆☆☆☆

This store has a great UWS location and great hours and selection. The problem is that they have so much demand they can't keep up with it. Service is poor. Even management promises to deliver items and doesn't have them in stock. Also, my delivery of 6 appliances had parts missing and they have not arrived yet. They do not match competitive prices, even though they advertise they will do it. Sales personnel can't be trusted to call you back when they say they will. Delivery guys scarred my door bringing in appliances and would not take care of it. POOR SERVICE all around. I will not buy from them again.

Pros: LOCATION

Cons: Poor Service and no follow-through

Editorial from

In Short
From its self-starter roots as an immigrant's first business to its dozens of New York metropolitan locations, this family business has grown steadily through four generations. Anyone in the market for appliances or…

 

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