Makai Services Corporation

★★★☆☆
  • 2018 Greene Ave # 1

    Ridgewood, NY 11385

    Map & Directions
  • 718-456-2957

Personal Services

Personal Services
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.

I would like to thank to Makai Cleaning for the professional service 2 bedroom apt full cleaning for $100 before I was paying double to another service and I got better service now with Makai\r
will recommend to my friends\r
Jen\r

3
★★★★★

I would like to thank to Makai Cleaning for the professional service 2 bedroom apt full cleaning for $100 before I was paying double to another service and I got better service now with Makai\r
will recommend to my friends\r
Jen\r

.

This experience has frustrated me to the point of tears. Moving into a new apartment I wanted the whole place very thoroughly cleaned before I moved in. Basically my instructions to the company were to make sure that all the filth and grime and residue from the previous tenant was gone before I moved in. It was a completely empty apartment and there wasn't a whole lot that needed to be done.

I came to let the maid in to my empty apartment and chatted with her for a while. She seemed very friendly and honest. She even had me speak on the phone with her niece in Hungary about living in New York which I was happy to do. I thanked her, paid her, and left her to it. When I returned, she was gone and NO work had been done. The apartment was exactly the same as when I had left. I even tried to smell to see if she had used any cleaning products but all I smelled was a dirty apartment. I had instructed the woman to focus on the bathroom and yet I arrived to find that this woman had the nerve to take my money, look me in the eye, and then proceed to leave MOLD! in the F*****G bathtub. This woman literally took my money and left without doing a single thing.
I called the company to tell them what happened. The woman was very quick to get me off the phone but she made sure to tell me that I specifically said that they do their best in three hours, which is a lie. I specifically said that I wanted them there as long as it took and that the bathtub was most important to me. And anyways, three hours is PLENTY of time to clean an empty apartment that's been cleaned already on a basic level. She said she would call me right back and since then I have been unable to reach the company as they have completely stopped answering their phones to any Number that calls.

Makai, you ruined my day and stole my money and I hope everyone looking at your company as a candidate to clean their own home reads this.

I am shocked that a company could be so unprofessional.

1
★☆☆☆☆

This experience has frustrated me to the point of tears. Moving into a new apartment I wanted the whole place very thoroughly cleaned before I moved in. Basically my instructions to the company were to make sure that all the filth and grime and residue from the previous tenant was gone before I moved in. It was a completely empty apartment and there wasn't a whole lot that needed to be done.

I came to let the maid in to my empty apartment and chatted with her for a while. She seemed very friendly and honest. She even had me speak on the phone with her niece in Hungary about living in New York which I was happy to do. I thanked her, paid her, and left her to it. When I returned, she was gone and NO work had been done. The apartment was exactly the same as when I had left. I even tried to smell to see if she had used any cleaning products but all I smelled was a dirty apartment. I had instructed the woman to focus on the bathroom and yet I arrived to find that this woman had the nerve to take my money, look me in the eye, and then proceed to leave MOLD! in the F*****G bathtub. This woman literally took my money and left without doing a single thing.
I called the company to tell them what happened. The woman was very quick to get me off the phone but she made sure to tell me that I specifically said that they do their best in three hours, which is a lie. I specifically said that I wanted them there as long as it took and that the bathtub was most important to me. And anyways, three hours is PLENTY of time to clean an empty apartment that's been cleaned already on a basic level. She said she would call me right back and since then I have been unable to reach the company as they have completely stopped answering their phones to any Number that calls.

Makai, you ruined my day and stole my money and I hope everyone looking at your company as a candidate to clean their own home reads this.

I am shocked that a company could be so unprofessional.

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.

I contacted makai about cleaning my home. First time I called, a man answered, I went over in detail what I needed done and he said rates would be $20 per hour but if i needed a steaming machine for tile floors, additional $50. \r
The day after, Jacqueline answered and told me NO machines available but she would have lady come clean my home. When i told her i needed floors scrubbed and not just with a swiffer, she got hesitant and told me ok, no problem. SHe called me 3 times after to make sure I would not stiff her on the total price at the end of service just in case the lady didnt do a good job. \r
MOST CLEANING COMPANIES GUARANTEE THEIR WORK!!\r
Anyway, I get a call the day before appt, and Jacqueline cancelled saying the lady had a dentist appt and for me to find another company! She didnt reschedule, she totally said forget it! All because I told her that the lady would have to SCRUB the floor with a mop! Imagine!\r
I can use a swiffer on my own, i hire maids to THOROUGHLY clean my home!!

0
★☆☆☆☆

I contacted makai about cleaning my home. First time I called, a man answered, I went over in detail what I needed done and he said rates would be $20 per hour but if i needed a steaming machine for tile floors, additional $50. \r
The day after, Jacqueline answered and told me NO machines available but she would have lady come clean my home. When i told her i needed floors scrubbed and not just with a swiffer, she got hesitant and told me ok, no problem. SHe called me 3 times after to make sure I would not stiff her on the total price at the end of service just in case the lady didnt do a good job. \r
MOST CLEANING COMPANIES GUARANTEE THEIR WORK!!\r
Anyway, I get a call the day before appt, and Jacqueline cancelled saying the lady had a dentist appt and for me to find another company! She didnt reschedule, she totally said forget it! All because I told her that the lady would have to SCRUB the floor with a mop! Imagine!\r
I can use a swiffer on my own, i hire maids to THOROUGHLY clean my home!!

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