Featherheads

★★☆☆☆
  • 22135 Davis Dr 115

    Sterling, VA 20164

    Map & Directions
  • 703-444-7994

About Featherheads

Hours
Mon 11:00 AM-04:00 PM;Wed 12:00 PM-07:00 PM;Thu 12:00 PM-07:00 PM;Fri 12:00 PM-06:00 PM;Sat 10:00 AM-05:00 PM;Sun 12:00 PM-04:00 PM

Pets & Animals

Pets & Animals
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.

BEWARE! Bait and switch pricing!!

I emailed last night for some pricing, since no prices are listed on their website. I was given prices for 3 different birds. So, I drove 1.5 hours today down to the store to meet the birds with a plan to bring one home. Upon getting to the store, none of the cages had labels or pricing and I saw a few other birds I wanted to inquire about, too, as well as the one's I had emailed about.
I was given prices on the ones I had emailed about that were each $50 more than that stated in the email. I showed them the email, from 18 hours before. They refused to honor that pricing. The man who was in charge acknowledged that he sent the email, but the prices had gone up and that they could not honor the prices he had given me 18 hours before because they were "way too low". Funny since their pricing is about 20% more than other vendors and online sites.
I asked again if he would honor the prices he had given me and he said no, so I turned and walked out and drove 1.5 hours home.

DON'T WASTE YOUR TIME!!!

1
★☆☆☆☆

BEWARE! Bait and switch pricing!!

I emailed last night for some pricing, since no prices are listed on their website. I was given prices for 3 different birds. So, I drove 1.5 hours today down to the store to meet the birds with a plan to bring one home. Upon getting to the store, none of the cages had labels or pricing and I saw a few other birds I wanted to inquire about, too, as well as the one's I had emailed about.
I was given prices on the ones I had emailed about that were each $50 more than that stated in the email. I showed them the email, from 18 hours before. They refused to honor that pricing. The man who was in charge acknowledged that he sent the email, but the prices had gone up and that they could not honor the prices he had given me 18 hours before because they were "way too low". Funny since their pricing is about 20% more than other vendors and online sites.
I asked again if he would honor the prices he had given me and he said no, so I turned and walked out and drove 1.5 hours home.

DON'T WASTE YOUR TIME!!!

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.

Very filthy place with too many birds and no cleanliness. Owner do not seem to care at all, neither about the birds not about the customers. The lady at this pet store lied to me. I was looking for a parrot which they had agreed to sell me on certain price but then later next day they called and said the bird was sold but instead they had the same parrot listed $500 above the price they agreed upon. Would never go their again or do business with them

1
★☆☆☆☆

Very filthy place with too many birds and no cleanliness. Owner do not seem to care at all, neither about the birds not about the customers. The lady at this pet store lied to me. I was looking for a parrot which they had agreed to sell me on certain price but then later next day they called and said the bird was sold but instead they had the same parrot listed $500 above the price they agreed upon. Would never go their again or do business with them

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.

If you are looking for the widest variety of parrot pets, this is the ONLY place in hundreds of miles that can meet your expectations. There hundreds of birds in this location; parrots are messy by nature and it would take a full-time team to keep it spotless. There is also lots of supplies for sale. The store needs to find a better way to organize their layout in order for people to see all that is there and for a greater ease in keeping the place looking more appealing to the buyer. The staff work hard, but the job is enormous. The birds all seem healthy.

4
★★★★☆

If you are looking for the widest variety of parrot pets, this is the ONLY place in hundreds of miles that can meet your expectations. There hundreds of birds in this location; parrots are messy by nature and it would take a full-time team to keep it spotless. There is also lots of supplies for sale. The store needs to find a better way to organize their layout in order for people to see all that is there and for a greater ease in keeping the place looking more appealing to the buyer. The staff work hard, but the job is enormous. The birds all seem healthy.

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0 out of 1 people found this review helpful.

.

I find some of the coments very wrong. FIRST OF ALL STAFF IS VERY NICE. I have three birds from them .all healthy. They do love their birds. Birds are fed and water is clean but bird do make a mess. It is hard to keep thing super clean when you have a lot of birds. AS Far as no toys they do have some. Reason for no toys in cage with lots of birds is they tear them apart and then can die if it gets caught in their craw.I know from experence because i just lost one from a hard plastic ball.

4
★★★★☆

I find some of the coments very wrong. FIRST OF ALL STAFF IS VERY NICE. I have three birds from them .all healthy. They do love their birds. Birds are fed and water is clean but bird do make a mess. It is hard to keep thing super clean when you have a lot of birds. AS Far as no toys they do have some. Reason for no toys in cage with lots of birds is they tear them apart and then can die if it gets caught in their craw.I know from experence because i just lost one from a hard plastic ball.

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0 out of 1 people found this review helpful.

.

How SAD ! Featherheads is FILTHY AND OVERCROWDED. The poor Birds -no toys, dirty water, one bird actually had bird poop all over him ! I wanted to buy all the birds just to get them out of there. The birds did not look healthy or happy !
THE ONE GOOD THING IS THEY HAVE LOTS OF TOYS- BUT everything is filthy ! Who wants to buy a dirty toy for their Bird.

DJFeathers in Chantilly is by far the place to go !
At least the owners really care for their birds, and keep their cages and the store clean.

1
★☆☆☆☆

How SAD ! Featherheads is FILTHY AND OVERCROWDED. The poor Birds -no toys, dirty water, one bird actually had bird poop all over him ! I wanted to buy all the birds just to get them out of there. The birds did not look healthy or happy !
THE ONE GOOD THING IS THEY HAVE LOTS OF TOYS- BUT everything is filthy ! Who wants to buy a dirty toy for their Bird.

DJFeathers in Chantilly is by far the place to go !
At least the owners really care for their birds, and keep their cages and the store clean.

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1 out of 1 people found this review helpful.

.

Went there and I couldn't even breath because of the bird dust. The place is really run down and the staff look dead. Tried to buy a bird and they tried to force me to buy some bird pellets that the bird doesn't even eat because I saw the food they were feeding him and it wasn't pellets so if I didn't buy the pellets I couldn't take the bird home. This is the biggest BS ever and she was so rude. They lost business over pellets never going back and you shouldn't either. Djfeathers is more friendly staff and clean store.

1
★☆☆☆☆

Went there and I couldn't even breath because of the bird dust. The place is really run down and the staff look dead. Tried to buy a bird and they tried to force me to buy some bird pellets that the bird doesn't even eat because I saw the food they were feeding him and it wasn't pellets so if I didn't buy the pellets I couldn't take the bird home. This is the biggest BS ever and she was so rude. They lost business over pellets never going back and you shouldn't either. Djfeathers is more friendly staff and clean store.

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1 out of 1 people found this review helpful.

.

Staff is rude to say the least. You need to wear a mask when you go into the store because the odor is so offensive. The cages are filthy - no toys - no rungs for the majority of the birds - water is filthy - some of the cages there was no food at all in there for the birds. I truly believe they are in way over their heads and need to be forced to clean this store - clean the cages - give the birds the necessary things like water, food, rungs.I wanted to buy 1 or 2 just to get them out of that horrible place. I actually felt like crying - no bird or animal of any kind should have to live in a place like that. I didn't buy any though because I don't want to risk bringing home to my birds any kind of disease.This bird shop is a disgrace. Don't buy anything there - no food - no toys - no cages and most of all no birds - maybe then they will realize they need to clean this place up once and for all.

1
★☆☆☆☆

Staff is rude to say the least. You need to wear a mask when you go into the store because the odor is so offensive. The cages are filthy - no toys - no rungs for the majority of the birds - water is filthy - some of the cages there was no food at all in there for the birds. I truly believe they are in way over their heads and need to be forced to clean this store - clean the cages - give the birds the necessary things like water, food, rungs.I wanted to buy 1 or 2 just to get them out of that horrible place. I actually felt like crying - no bird or animal of any kind should have to live in a place like that. I didn't buy any though because I don't want to risk bringing home to my birds any kind of disease.This bird shop is a disgrace. Don't buy anything there - no food - no toys - no cages and most of all no birds - maybe then they will realize they need to clean this place up once and for all.

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2 out of 2 people found this review helpful.

.

I read the reviews here and decided to make my own decision based on me going there.

I went, I won't be going back. The staff were rude, I had to hunt for them even though I was standing by the cash register looking for help.

There is no rhyme or reason to how the store is set up, even two staff could not agree if they had what I was looking for. I got the feeling it really annoyed them to have to hunt for my item.

They do have a nice selection of toys but it is very dusty.

There are birds, birds, birds everywhere...to include on the floor where I almost stepped on a baby who flew off the play area. No one seemed really concerned when I picked him up to put him back.

There are better avaries in the area, I would recommend bypassing Featherheads to find them.

1
★☆☆☆☆

I read the reviews here and decided to make my own decision based on me going there.

I went, I won't be going back. The staff were rude, I had to hunt for them even though I was standing by the cash register looking for help.

There is no rhyme or reason to how the store is set up, even two staff could not agree if they had what I was looking for. I got the feeling it really annoyed them to have to hunt for my item.

They do have a nice selection of toys but it is very dusty.

There are birds, birds, birds everywhere...to include on the floor where I almost stepped on a baby who flew off the play area. No one seemed really concerned when I picked him up to put him back.

There are better avaries in the area, I would recommend bypassing Featherheads to find them.

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2 out of 2 people found this review helpful.

.

I cannot believe the dirtiness of this store. More than 5 birds at a time crammed into bird cubicles with little to no toys.

The smaller birds are even crammed into little boxes that sit upon other cages with nothing in them.

The floors are filthy as well as the toys they sell (covered in bird dust). It makes you wonder if they are safe to take home. They have multiple weanling birds right by the cash register hanging out for people just to handle them.

The staff is not even dressed in any uniformed way. You cannot even tell they are staff.

The upstairs for boarding is dark and is not isolated from the rest of the store, just a set of stairs.

The store is too crowded, it is not organized, nor is there a sign asking you to wash your hands before handling any of the birds- they just hand them to you.

If you want to bring some sort of disease home to your bird, this is the place to go do it!

1
★☆☆☆☆

I cannot believe the dirtiness of this store. More than 5 birds at a time crammed into bird cubicles with little to no toys.

The smaller birds are even crammed into little boxes that sit upon other cages with nothing in them.

The floors are filthy as well as the toys they sell (covered in bird dust). It makes you wonder if they are safe to take home. They have multiple weanling birds right by the cash register hanging out for people just to handle them.

The staff is not even dressed in any uniformed way. You cannot even tell they are staff.

The upstairs for boarding is dark and is not isolated from the rest of the store, just a set of stairs.

The store is too crowded, it is not organized, nor is there a sign asking you to wash your hands before handling any of the birds- they just hand them to you.

If you want to bring some sort of disease home to your bird, this is the place to go do it!

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2 out of 2 people found this review helpful.

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This is a great shop for the psittacine lover! They have a large variety of food, toys and cages. They also have a nice selection of "human" products (t-shirts, cards, etc) for the bird lover.

PROS: Friendly, knowlegeable staff
CONS: Closed Mondays and Tuesdays.

4
★★★★☆

This is a great shop for the psittacine lover! They have a large variety of food, toys and cages. They also have a nice selection of "human" products (t-shirts, cards, etc) for the bird lover.

PROS: Friendly, knowlegeable staff
CONS: Closed Mondays and Tuesdays.

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0 out of 2 people found this review helpful.

 

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