Mason Urgent Care

★★☆☆☆

About Mason Urgent Care

Categories
  • Radiologists

Health & Medical

Health & Medical
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2.0 2
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I visited the Mason Urgent care when I had the flu. 4 hours later walked out with a prescription finally (I got there at 9:30am left at 1:30pm!) Once I was fever free my work requested a note saying that I could return to work. I tried calling for 8 hours to finally have someone tell me to come on in and 8pm when I have to put my son to bed and clean up dinner. I told her I have been calling all day and no one told me this. She said in a rude voice we have been busy. I said I understand you have been busy but I have to go to work tomorrow and gave the doctor plenty of time to call back. She said well I didn't answer your call this afternoon. I said I just need a doctor note... anyways I went around and around finally talked to the doctor who said her note saying after my fevers gone I can go to work would suffice. I told her my work wont accept that and she pretty much told me tough luck and I eventually hung up. This place looked old and dirty and while I was waiting I overheard staff talking bad about each other. Don't go there!

1
★☆☆☆☆

I visited the Mason Urgent care when I had the flu. 4 hours later walked out with a prescription finally (I got there at 9:30am left at 1:30pm!) Once I was fever free my work requested a note saying that I could return to work. I tried calling for 8 hours to finally have someone tell me to come on in and 8pm when I have to put my son to bed and clean up dinner. I told her I have been calling all day and no one told me this. She said in a rude voice we have been busy. I said I understand you have been busy but I have to go to work tomorrow and gave the doctor plenty of time to call back. She said well I didn't answer your call this afternoon. I said I just need a doctor note... anyways I went around and around finally talked to the doctor who said her note saying after my fevers gone I can go to work would suffice. I told her my work wont accept that and she pretty much told me tough luck and I eventually hung up. This place looked old and dirty and while I was waiting I overheard staff talking bad about each other. Don't go there!

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I have been to the Mason Urgent Care many times in the past year and have been satisfied with the care and service that I have received as a patient. They are very good at getting patients seen even when they are busy and the doctors and nurses are all very nice. This urgent care is an affiliate of Sparrow Hospital, so you and your insurance are billed directly from them. This has been a headache in a few cases, but they will at least work with you to try and correct mistakes. By far, it is a lot better to go here for after hours and weekend medical treatment than to have to go and wait to be seen at the local hospital emergency rooms.

3
★★★☆☆

I have been to the Mason Urgent Care many times in the past year and have been satisfied with the care and service that I have received as a patient. They are very good at getting patients seen even when they are busy and the doctors and nurses are all very nice. This urgent care is an affiliate of Sparrow Hospital, so you and your insurance are billed directly from them. This has been a headache in a few cases, but they will at least work with you to try and correct mistakes. By far, it is a lot better to go here for after hours and weekend medical treatment than to have to go and wait to be seen at the local hospital emergency rooms.

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