Beltway Garage Doors

★★☆☆☆
38.9346 -77.1706
Map and Directions to Beltway Garage Doors

703-442-4940

Old Dominion Dr

Mc Lean, VA

22101

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About Beltway Garage Doors

Home & Garden

Home & Garden
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Reviews 1 - 3 of 3.
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Hi, my name is Mark, and I am the Manager of Beltway Garage Doors. We have served thousands of satisfied customers over the more than 35 years that we have been in business. Unlike many of our competitors who are ??Johnny come lately? or who pretend to be a local company by using contemporary gimmicks such as addresses that are only a mail box, we actually are and have always been a local company operating here in our own Washington Metropolitan community. As your neighbor, our primary goal is and always will be to make our customers satisfied. Call us for your garage door needs or for answers to any questions .

5
★★★★★

Hi, my name is Mark, and I am the Manager of Beltway Garage Doors. We have served thousands of satisfied customers over the more than 35 years that we have been in business. Unlike many of our competitors who are ??Johnny come lately? or who pretend to be a local company by using contemporary gimmicks such as addresses that are only a mail box, we actually are and have always been a local company operating here in our own Washington Metropolitan community. As your neighbor, our primary goal is and always will be to make our customers satisfied. Call us for your garage door needs or for answers to any questions .

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Buyer Beware. Website says "Voted #1 by thousands of satisfied customers." I didn't look closely at their current poor customer ratings before buying. My mistake. They didn't honor a discount coupon from their website, despite mentioning it to them three times on the phone and in a letter to the manager. I always give a business providing poor customer service an opportunity to correct their mistakes before publishing a rating. When I phoned the office, I was told if the manager didn't return my call after a few days, I should call back. I told that person I don't call twice because of their poor customer service. I then sent a letter to the manager with a copy of the coupon and asked for the credit. No response. If there was a problem with the door, I have no confidence they would stand behind their product and their work. A company that has such poor customer service they would not honor their own discount coupon and risk bad publicity worth much more than that coupon should cause anybody to be "buyer beware."

1
★☆☆☆☆

Buyer Beware. Website says "Voted #1 by thousands of satisfied customers." I didn't look closely at their current poor customer ratings before buying. My mistake. They didn't honor a discount coupon from their website, despite mentioning it to them three times on the phone and in a letter to the manager. I always give a business providing poor customer service an opportunity to correct their mistakes before publishing a rating. When I phoned the office, I was told if the manager didn't return my call after a few days, I should call back. I told that person I don't call twice because of their poor customer service. I then sent a letter to the manager with a copy of the coupon and asked for the credit. No response. If there was a problem with the door, I have no confidence they would stand behind their product and their work. A company that has such poor customer service they would not honor their own discount coupon and risk bad publicity worth much more than that coupon should cause anybody to be "buyer beware."

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We called to have an estimate done and Joe who came out was very nice. The installer was lazy and disinterested and the door broke two days later and Joe had to come back out. When I called the woman who claimed to be the owner, she was the rudest person I have ever spoken to on the phone and was completely disinterested in helping or listening. I should have read the reviews first too and will also call the Better Business Bureau.

1
★☆☆☆☆

We called to have an estimate done and Joe who came out was very nice. The installer was lazy and disinterested and the door broke two days later and Joe had to come back out. When I called the woman who claimed to be the owner, she was the rudest person I have ever spoken to on the phone and was completely disinterested in helping or listening. I should have read the reviews first too and will also call the Better Business Bureau.

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