Dynamic Motorworks

★★★☆☆
  • 240 Pine Island Tpke

    Warwick, NY 10990

    Map & Directions
  • 845-986-6220

About Dynamic Motorworks

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Automotive

Automotive
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being in customer service I neevvver complain or write reviews because I understand that sometimes things happen. However, this place does not deserve me being silent over the horrible service I received. I brought my car in to have the window fixed, I had purchased the part prior and it still took 2 weeks? when I got it back the window still did not work correctly. It was wired incorrectly. (you would think that they would test it prior to telling me its complete) Because I had to bring the car back I asked if they could fix the lock button as well. I dropped my car off and what was quoted at around a week to fix turned into a MONTH. They said they were having delivery truck issues, then when the part came in it was the wrong one. (which is apparently a common problem here). I also had to keep calling them, they did not call me. They also say that they always give better prices then the local dealership (which is also a rip off) however when I called the dealership, I found that their quote was $50 less then what dynamic was charging me. When I brought this up to them, they said that it was because they were mis-quoted.. (bullsh**t) Well when I finally got my car, the antennae was dangling off, I told him that I did not leave my car like this and he blamed it on the weather. He told me everything was in working order so I paid, (still more then dealership) and left? when I got home I found that the lock was still broken. When we brought it back, he said that everything was working when it left, so somehow in the few minutes I had it back, it stopped working. (again, bullsh**T) He refused to fix the car because he said that this was a new issue, so I ended up bringing my car elsewhere. (i didn't trust leaving my car there anyway). apparently things were left unplugged under my hood and things were not done correctly? I can not say for sure it was dynamic, however it is ironic that this was found immediately after bringing it to them, (even though what I asked them to fix is not found under the hood)? After this whole ordeal, I have heard that many others have not had a good experience here and that ppl who have worked with them or know them personally say they are" really shady"? Don't let them fool you, don't bring your car here.

1
★☆☆☆☆

being in customer service I neevvver complain or write reviews because I understand that sometimes things happen. However, this place does not deserve me being silent over the horrible service I received. I brought my car in to have the window fixed, I had purchased the part prior and it still took 2 weeks? when I got it back the window still did not work correctly. It was wired incorrectly. (you would think that they would test it prior to telling me its complete) Because I had to bring the car back I asked if they could fix the lock button as well. I dropped my car off and what was quoted at around a week to fix turned into a MONTH. They said they were having delivery truck issues, then when the part came in it was the wrong one. (which is apparently a common problem here). I also had to keep calling them, they did not call me. They also say that they always give better prices then the local dealership (which is also a rip off) however when I called the dealership, I found that their quote was $50 less then what dynamic was charging me. When I brought this up to them, they said that it was because they were mis-quoted.. (bullsh**t) Well when I finally got my car, the antennae was dangling off, I told him that I did not leave my car like this and he blamed it on the weather. He told me everything was in working order so I paid, (still more then dealership) and left? when I got home I found that the lock was still broken. When we brought it back, he said that everything was working when it left, so somehow in the few minutes I had it back, it stopped working. (again, bullsh**T) He refused to fix the car because he said that this was a new issue, so I ended up bringing my car elsewhere. (i didn't trust leaving my car there anyway). apparently things were left unplugged under my hood and things were not done correctly? I can not say for sure it was dynamic, however it is ironic that this was found immediately after bringing it to them, (even though what I asked them to fix is not found under the hood)? After this whole ordeal, I have heard that many others have not had a good experience here and that ppl who have worked with them or know them personally say they are" really shady"? Don't let them fool you, don't bring your car here.

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As a business owner I am always searching for ways to maximize return and minimize cost. We have a fleet of vehicles that includes Nissans, Fords, Chryslers, Dodges and VWs. Dynamic has provided our fleet maintenance for nearly 6 years....many of our vehicles average more than 500 miles per week; most now have more than 100,000 miles and are in wonderful condiiton...THANKS to Dynamic Motorworks. Drew and their techs are wonderful and honest...you will not find a better shop in Orange County.

5
★★★★★

As a business owner I am always searching for ways to maximize return and minimize cost. We have a fleet of vehicles that includes Nissans, Fords, Chryslers, Dodges and VWs. Dynamic has provided our fleet maintenance for nearly 6 years....many of our vehicles average more than 500 miles per week; most now have more than 100,000 miles and are in wonderful condiiton...THANKS to Dynamic Motorworks. Drew and their techs are wonderful and honest...you will not find a better shop in Orange County.

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The staff at Dynamic Motorworks is great to work with. The techs really know their stuff about the vehicles and do great work. Drew is a pleasure to work with and very friendly. These guys do some great factory repairs and aftermarket tuning. There is a reason their customers travel so far to them.

5
★★★★★

The staff at Dynamic Motorworks is great to work with. The techs really know their stuff about the vehicles and do great work. Drew is a pleasure to work with and very friendly. These guys do some great factory repairs and aftermarket tuning. There is a reason their customers travel so far to them.

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1 out of 2 people found this review helpful.

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We had the same experience as a previous reviewer with this place. We brought in our car for service, and aside from constantly trying to up-sell us, they broke a part on the car that wasn't broken when we brought it in and then charged us to fix it.

1
★☆☆☆☆

We had the same experience as a previous reviewer with this place. We brought in our car for service, and aside from constantly trying to up-sell us, they broke a part on the car that wasn't broken when we brought it in and then charged us to fix it.

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1 out of 3 people found this review helpful.

.

I have a VW Jetta that Dynamic MotorWorks has serviced for about 2 years. Recently my wife's Subaru had some major problems and because we had trust in Dynamic MotorWorks we brought it in. Although they specialize in VW's they offered the best service on our Subaru of any other shop we had been too. Excellent shop all around.

5
★★★★★

I have a VW Jetta that Dynamic MotorWorks has serviced for about 2 years. Recently my wife's Subaru had some major problems and because we had trust in Dynamic MotorWorks we brought it in. Although they specialize in VW's they offered the best service on our Subaru of any other shop we had been too. Excellent shop all around.

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2 out of 3 people found this review helpful.

.

When I moved back to this area, I didn't have a repair shop to go to...as luck would have it, I needed it sooner rather than later. As a woman, I was concerned that I would be ripped off and asked to make repairs or charged for services I didn't really need. One of MY customers told me about DynamicMotorworks in Warwick. The staff at DynamicMotorworks were really wonderful to me. I didn't feel talked down to or ripped off. In fact. they told me that it was a repair that should be under warranty (it was), didn't try to sell me on extra services, explained everything to me, answering all of my questions (several times)... Another customer came in while I was there to thank them for their service during the year and brought Christmas cookies! What a find!

4
★★★★☆

When I moved back to this area, I didn't have a repair shop to go to...as luck would have it, I needed it sooner rather than later. As a woman, I was concerned that I would be ripped off and asked to make repairs or charged for services I didn't really need. One of MY customers told me about DynamicMotorworks in Warwick. The staff at DynamicMotorworks were really wonderful to me. I didn't feel talked down to or ripped off. In fact. they told me that it was a repair that should be under warranty (it was), didn't try to sell me on extra services, explained everything to me, answering all of my questions (several times)... Another customer came in while I was there to thank them for their service during the year and brought Christmas cookies! What a find!

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2 out of 3 people found this review helpful.

.

I was having trouble with my 2002 VW Jetta recently and being that Dynamic specializes in VW/Audi repair I wanted to give them a try. 2 other shops tried diagnosing the car prior to bringing it in to Dynamic and these other shops were not able to fix the problem. Dynamic diagnosed the issue right away and made the neccesary repairs. Work was completed very efficiently and they answered all of my questions about the work done without any problem.

Highly recommend them!!!

4
★★★★☆

I was having trouble with my 2002 VW Jetta recently and being that Dynamic specializes in VW/Audi repair I wanted to give them a try. 2 other shops tried diagnosing the car prior to bringing it in to Dynamic and these other shops were not able to fix the problem. Dynamic diagnosed the issue right away and made the neccesary repairs. Work was completed very efficiently and they answered all of my questions about the work done without any problem.

Highly recommend them!!!

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2 out of 3 people found this review helpful.

.

I ordered some parts from these guys and they after waiting a couple weeks for my parts, they finally told me the parts were in. When I got there, they only ordered half the parts. I never even got the parts they never ordered after they said they would continue to look into it. I called them to check up on things, not them calling me to update me!!! Horrible service!!! They claim to have discounts, but all they do is raise their prices above retail them discount those to lower them back to MSRP. I have heard from alot of people that have been there that they break cars all the time and never tell the customers. Then when they are called out on it, they blame it on someone else, never taking responsibility for their mess-ups. DO NOT ORDER PARTS FROM THEM. DO NOT GET WORK DONE FROM THEM!!!!

1
★☆☆☆☆

I ordered some parts from these guys and they after waiting a couple weeks for my parts, they finally told me the parts were in. When I got there, they only ordered half the parts. I never even got the parts they never ordered after they said they would continue to look into it. I called them to check up on things, not them calling me to update me!!! Horrible service!!! They claim to have discounts, but all they do is raise their prices above retail them discount those to lower them back to MSRP. I have heard from alot of people that have been there that they break cars all the time and never tell the customers. Then when they are called out on it, they blame it on someone else, never taking responsibility for their mess-ups. DO NOT ORDER PARTS FROM THEM. DO NOT GET WORK DONE FROM THEM!!!!

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1 out of 4 people found this review helpful.

 

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