Palisadium U.s.a.

★★☆☆☆
  • 700 Palisadium Dr

    Cliffside Park, NJ 07010

    Map & Directions
  • 201-224-0272

About Palisadium U.s.a.

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Great Gym, Pool and friendly Management. The reason why I don't gave a five star is the equipment...some are outdated...need to upgrade.

4
★★★★☆

Great Gym, Pool and friendly Management. The reason why I don't gave a five star is the equipment...some are outdated...need to upgrade.

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That's the WORSE gym you can go to.
It's expensive and definitely not worth it.
The only reason I was a member was because of the pool and again, it's not worth it.
The instructors are not well capable of teaching a good class, the machines are old and always broke.
Finally I moved to Florida and asked to cancel my membership. I had paid in full for the entire year. BAD, BAD decision. It's been almost 2 months that I cancelled and I still haven't get my refund. I call Mark everyday to see how the process is going and he is always helpless and rude. He always put all the responsibility to the owners and the general manager. I asked for their contact information and he refuses to give me any info. He keeps saying there is nothing he can do. It's VERY frustrating and I now I regret to have not listened to the bad reviews I read about Palisadium Gym before.
Really, I'm a very easy going person. But this Mark is really driving me crazy with his lack of professionalism and courtesy. He has no customer service skills and he will probably help this gym shut down because that's what I feel like it's happening with them. Save your money and don't go there.

1
★☆☆☆☆

That's the WORSE gym you can go to.
It's expensive and definitely not worth it.
The only reason I was a member was because of the pool and again, it's not worth it.
The instructors are not well capable of teaching a good class, the machines are old and always broke.
Finally I moved to Florida and asked to cancel my membership. I had paid in full for the entire year. BAD, BAD decision. It's been almost 2 months that I cancelled and I still haven't get my refund. I call Mark everyday to see how the process is going and he is always helpless and rude. He always put all the responsibility to the owners and the general manager. I asked for their contact information and he refuses to give me any info. He keeps saying there is nothing he can do. It's VERY frustrating and I now I regret to have not listened to the bad reviews I read about Palisadium Gym before.
Really, I'm a very easy going person. But this Mark is really driving me crazy with his lack of professionalism and courtesy. He has no customer service skills and he will probably help this gym shut down because that's what I feel like it's happening with them. Save your money and don't go there.

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.

BEWARE!!!! when you CANCEL your membership.
They only accept written notice personally handle in when manager works. You cannot cancel it in off-hour.
so i handled in the cancelation letter the day after, but guess what?
my membership is still active after 4 months.
And guess how they handle it? they ask me who did i give note to, and of course....she (fat lady) denies. she doesn't remember.
They have no record of me canceling.

It's my fault that i didn't get any letter from them when i cancel, and i know that i have little chance to win, but I am still going to a small claims court.

where's justice in this world?

Also, staffs are horrible and unprofessional. i was not happy when i was going to this gym. You don't expect staff to smile at you but the reason why i canceled the gym was you feel horrible there.

BAD MANAGEMENT!!!!

I joined this website only to write this review. Don't join the gym if you have a choice

1
★☆☆☆☆

BEWARE!!!! when you CANCEL your membership.
They only accept written notice personally handle in when manager works. You cannot cancel it in off-hour.
so i handled in the cancelation letter the day after, but guess what?
my membership is still active after 4 months.
And guess how they handle it? they ask me who did i give note to, and of course....she (fat lady) denies. she doesn't remember.
They have no record of me canceling.

It's my fault that i didn't get any letter from them when i cancel, and i know that i have little chance to win, but I am still going to a small claims court.

where's justice in this world?

Also, staffs are horrible and unprofessional. i was not happy when i was going to this gym. You don't expect staff to smile at you but the reason why i canceled the gym was you feel horrible there.

BAD MANAGEMENT!!!!

I joined this website only to write this review. Don't join the gym if you have a choice

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.

people are so ignorant..
i've been going there for 8 years now. proabably more than anyone has ever gone there. they have really nice management. when i was working out at the gym , the workers who are off duty would still come up to me if i need anything. i'm a swimmer. and the swim instructors made me get to the national level. and the swim instructors pay a fee of over $2000 a month so that they could have extra space for the kids. they re-did the whole gym and everything like 2 years ago. it was a couple months wait, but it was worth it. best gym/pool/management place ever

5
★★★★★

people are so ignorant..
i've been going there for 8 years now. proabably more than anyone has ever gone there. they have really nice management. when i was working out at the gym , the workers who are off duty would still come up to me if i need anything. i'm a swimmer. and the swim instructors made me get to the national level. and the swim instructors pay a fee of over $2000 a month so that they could have extra space for the kids. they re-did the whole gym and everything like 2 years ago. it was a couple months wait, but it was worth it. best gym/pool/management place ever

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.

This is an extremely poorly run operation. The management is completely unresponsive and insensitive to reasonable member requests and suggestions.

Lots of issues with the facility, especially for the pool where adults can't even swim because kiddie swim lessons are always getting in the way. Rude swim instructors, no water pressure in the showers, locks that do not work on the lockers, always running out of towels, filthy steam room never cleaned out, pool heater always breaking down, hours of operation are too limited, I can go on and on, but you get the point... save your money and go somewhere else. Many members are unhappy and will not renew. This is a mickey mouse operation.

1
★☆☆☆☆

This is an extremely poorly run operation. The management is completely unresponsive and insensitive to reasonable member requests and suggestions.

Lots of issues with the facility, especially for the pool where adults can't even swim because kiddie swim lessons are always getting in the way. Rude swim instructors, no water pressure in the showers, locks that do not work on the lockers, always running out of towels, filthy steam room never cleaned out, pool heater always breaking down, hours of operation are too limited, I can go on and on, but you get the point... save your money and go somewhere else. Many members are unhappy and will not renew. This is a mickey mouse operation.

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.

Everything that has been said on the reviews of this gym are completely ridiculous. They are just IGNORANT people! This place is absolutely amazing. I read many reviews and they all complain about stupid things. The staff is courteous and polite. The management is great. Any thing i have suggested, they have listened to what i have said and was fixed immediately. 90% of the machines are brand new, and there are flat screens TV's on all the walls. That's if you rather watch TV than enjoy the beautiful New York Skyline.
There were complaints about the shower pressure. what do they expect, a waterfall??? The water pressure is perfectly fine, i have taken showers before. The locker rooms are very clean, they have someone working in there constantly cleaning.
The aerobic classes they have are great, which are offered 7 days a week. People complained about classes being an extra charge. they are complete idiots because out of all the classes they offer(over 50) only ONE of them is charged. If you go to any other gym, they charge for ALL of their classes and their classes aren't even good. the instructors they have at the Palisadium are absolutely amazing and the classes are effective and fun. Although some classes have been cancelled sometimes, almost every time everyone flips out on management, like management can prevent last minute emergencies or sick instructors. They also have great classes that are coming up such as a kickboxing class and self defense class.
The membership fees have gone up, but they are not outrageous. They are even having holiday specials on membership and personal training. Some people do not understand that YOU GET WHAT YOU PAY FOR and the Palisadium has more to offer than any other gym. You can pay a good price for good service at the Palisadium and enjoy a great staff, new machines, a variety of aerobic classes, and the pool or spend $20 a month membership at Bally's or thrive and deal with horrible customer service and a dirty facililty.

5
★★★★★

Everything that has been said on the reviews of this gym are completely ridiculous. They are just IGNORANT people! This place is absolutely amazing. I read many reviews and they all complain about stupid things. The staff is courteous and polite. The management is great. Any thing i have suggested, they have listened to what i have said and was fixed immediately. 90% of the machines are brand new, and there are flat screens TV's on all the walls. That's if you rather watch TV than enjoy the beautiful New York Skyline.
There were complaints about the shower pressure. what do they expect, a waterfall??? The water pressure is perfectly fine, i have taken showers before. The locker rooms are very clean, they have someone working in there constantly cleaning.
The aerobic classes they have are great, which are offered 7 days a week. People complained about classes being an extra charge. they are complete idiots because out of all the classes they offer(over 50) only ONE of them is charged. If you go to any other gym, they charge for ALL of their classes and their classes aren't even good. the instructors they have at the Palisadium are absolutely amazing and the classes are effective and fun. Although some classes have been cancelled sometimes, almost every time everyone flips out on management, like management can prevent last minute emergencies or sick instructors. They also have great classes that are coming up such as a kickboxing class and self defense class.
The membership fees have gone up, but they are not outrageous. They are even having holiday specials on membership and personal training. Some people do not understand that YOU GET WHAT YOU PAY FOR and the Palisadium has more to offer than any other gym. You can pay a good price for good service at the Palisadium and enjoy a great staff, new machines, a variety of aerobic classes, and the pool or spend $20 a month membership at Bally's or thrive and deal with horrible customer service and a dirty facililty.

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0 out of 1 people found this review helpful.

.

The people in the Management are very rude, nasty and non professional. The members don't respect them, and don't trust them. Everything they tell you is a lie. They don't care about the members, instructors or personal trainers. Most of the instructors and personal trainers were thrown out (some with police) or forced to quit. The members are encouraged to do the same if they don't like how the place is run. The classes are constantly canceled, never are substituted; and the members are not notified.
In addition to this chaos everything works extremely badly after so called renovation: the sauna is cold, so people stopped use it; the water in the showers is hardly dripping, so people stopped using showers and spa facilities. They are so cheap and mistrustful that they charge $1 deposit for the towels.
A lot of members are switching to other gyms even though they still have months to go on their membership. All the clubs in the area are giving discounts to former members of Palisadium.
Don't ever apply for Palisadium membership if you don't want to loose your money and to be treated as dirt.

1
★☆☆☆☆

The people in the Management are very rude, nasty and non professional. The members don't respect them, and don't trust them. Everything they tell you is a lie. They don't care about the members, instructors or personal trainers. Most of the instructors and personal trainers were thrown out (some with police) or forced to quit. The members are encouraged to do the same if they don't like how the place is run. The classes are constantly canceled, never are substituted; and the members are not notified.
In addition to this chaos everything works extremely badly after so called renovation: the sauna is cold, so people stopped use it; the water in the showers is hardly dripping, so people stopped using showers and spa facilities. They are so cheap and mistrustful that they charge $1 deposit for the towels.
A lot of members are switching to other gyms even though they still have months to go on their membership. All the clubs in the area are giving discounts to former members of Palisadium.
Don't ever apply for Palisadium membership if you don't want to loose your money and to be treated as dirt.

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.

HORRIBLE-- They are treating their employees and members with no regard. We put up with major inconveniences during a long renovation all last winter. To that end the instructors we love so much are being fired and the members are being lied to. I resigned with the belief that most of the services would stay the same. It doesn't seem to matter to the management - they took our money and are giving nothing back in return. Look for other options in the area, these people do not deserve your membership.

1
★☆☆☆☆

HORRIBLE-- They are treating their employees and members with no regard. We put up with major inconveniences during a long renovation all last winter. To that end the instructors we love so much are being fired and the members are being lied to. I resigned with the belief that most of the services would stay the same. It doesn't seem to matter to the management - they took our money and are giving nothing back in return. Look for other options in the area, these people do not deserve your membership.

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.

The gym was renovated recently. Facility and pool are clean. All EQUIPMENT are new. Good variety of classes. Massage and beauty salon are available with decent price.

3
★★★☆☆

The gym was renovated recently. Facility and pool are clean. All EQUIPMENT are new. Good variety of classes. Massage and beauty salon are available with decent price.

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HORRIBLE CLUB - Rude, uncaring and unfriendly club management UNANNOUNCED CLOSURES
The gym is horrible. I waited patiently as a paying member for the renovation to be complete-all to be dealing with the gym closing at their convenience, not being treated well by management and having to pay this expensive membership to work out a dirty facility. The club run poorly and the staff if constantly changing...Do yourself a favor and find a gym that is worth it....Don't get sucked into this gym, it's not worth it.....

1
★☆☆☆☆

HORRIBLE CLUB - Rude, uncaring and unfriendly club management UNANNOUNCED CLOSURES
The gym is horrible. I waited patiently as a paying member for the renovation to be complete-all to be dealing with the gym closing at their convenience, not being treated well by management and having to pay this expensive membership to work out a dirty facility. The club run poorly and the staff if constantly changing...Do yourself a favor and find a gym that is worth it....Don't get sucked into this gym, it's not worth it.....

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.

The club is very badly run. I've been a member of the club for many years. The club facilities are not bad, but not clean, overcrowded and is run very badly. The main attraction for me is the pool but there is always a wait for lap lanes. On weekends and pick time you have to wait for 20-30 min to get into water. They allow private swimming instructions and the pool is always full of kids practicing. It's a mad house. The club just opened after renovation but things are not working half the time. Yesterday steam room was closed; sauna is not hot at all. It looks like they have reduced a number of men's lockers. Twice I had to wait for a locker to be. Again the club is run very badly. Something is always wrong. It's a real shame. You come to relax and unwind, but have to fight crowds and complain about dirty floors.

1
★☆☆☆☆

The club is very badly run. I've been a member of the club for many years. The club facilities are not bad, but not clean, overcrowded and is run very badly. The main attraction for me is the pool but there is always a wait for lap lanes. On weekends and pick time you have to wait for 20-30 min to get into water. They allow private swimming instructions and the pool is always full of kids practicing. It's a mad house. The club just opened after renovation but things are not working half the time. Yesterday steam room was closed; sauna is not hot at all. It looks like they have reduced a number of men's lockers. Twice I had to wait for a locker to be. Again the club is run very badly. Something is always wrong. It's a real shame. You come to relax and unwind, but have to fight crowds and complain about dirty floors.

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.

This is the BEST GYM EVER!!!! The faculity looks amazing!!! Brand New EQUIPMENT, EXCELLENT customer serves & SUPPORTIVE Staff & Management. THE POOL IS HUGE & CLEAN!!! you won't find a cleaner pool than the palisadium gym.

4
★★★★☆

This is the BEST GYM EVER!!!! The faculity looks amazing!!! Brand New EQUIPMENT, EXCELLENT customer serves & SUPPORTIVE Staff & Management. THE POOL IS HUGE & CLEAN!!! you won't find a cleaner pool than the palisadium gym.

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0 out of 2 people found this review helpful.

.

Avoid this place like the plague! It's too expensive, their facilities are horrible, and their hours pathetic! The pool is disgusting!! And the management are uncordial and very unprofessional!! They mistreat their employees and abuse their undocumented workers! I regret ever purchasing their overpriced membership! They refused the refund me my money! If you don't want to make one of the biggest mistakes of your life, don't even go near that place!

1
★☆☆☆☆

Avoid this place like the plague! It's too expensive, their facilities are horrible, and their hours pathetic! The pool is disgusting!! And the management are uncordial and very unprofessional!! They mistreat their employees and abuse their undocumented workers! I regret ever purchasing their overpriced membership! They refused the refund me my money! If you don't want to make one of the biggest mistakes of your life, don't even go near that place!

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