Kennedy Transmission Brake

★★★★★
We Can Fix That. Locally owned and operated - since 1962
  • 15600 34th Ave N D

    Plymouth, MN 55447

    Map & Directions
  • 763-559-2558

Automotive

Automotive
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I should have read these reviews before going there. Rude service and $50 charge for looking at my car.

3
★★★★★

I should have read these reviews before going there. Rude service and $50 charge for looking at my car.

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3,000 for a torque flight 727 rebuild.....kit on eBay is 200. Do the math for yourself

3
★★★★★

3,000 for a torque flight 727 rebuild.....kit on eBay is 200. Do the math for yourself

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I am unhappy with the service and especially the service after the work has been performed.

3
★★★★★

I am unhappy with the service and especially the service after the work has been performed.

.

My check engine light came on and my Saab went into limp-home mode. I assumed it was my transmission, so I took it into Kennedy Transmission.

Was told that it was my IAT sensor and that it was a difficult part to find. They said the

3
★★★★★

My check engine light came on and my Saab went into limp-home mode. I assumed it was my transmission, so I took it into Kennedy Transmission.

Was told that it was my IAT sensor and that it was a difficult part to find. They said the

.

I wanted to take my vehicle to Kennedy Transmission & searched online for their hrs. I was surprised to see negative reviews for this place. Here's my experience.

Many yrs ago, I had a 94 Explorer that needed a new tranny. I took it to

3
★★★★★

I wanted to take my vehicle to Kennedy Transmission & searched online for their hrs. I was surprised to see negative reviews for this place. Here's my experience.

Many yrs ago, I had a 94 Explorer that needed a new tranny. I took it to

.

I paid over $2300 for a transmission rebuild and have been back to Kennedy more than a dozen times because my transmission does not shift smooth. I tried to exercise the ATRA warranty at another ATRA shop. That shop agreed the transmission

3
★★★★★

I paid over $2300 for a transmission rebuild and have been back to Kennedy more than a dozen times because my transmission does not shift smooth. I tried to exercise the ATRA warranty at another ATRA shop. That shop agreed the transmission

.

A message from Mike.
In response to the negative comments about our shop. First of all, I feel bad that they had a less than great experience. I have helped folks solve car problems for 28 plus years. I take pride in being fair and honest. I listen to customers and try to accomodate their needs. We try to please everyone and we will continue to do so. I believe that as people read any message they will realize that their are two sides to every story. We are committed to do right by our customers.

The outrageous cost comments did not share the fact that they wanted it repaired right away. They were given the option to repair with parts purchased from Volkswagon. It was very expensive. They were also advised that if we had more time we would certainly try to locate some good used suspension parts in addition to the needed new parts necessary to fix it. It took two of us about 45 minutes to an hour just to get the exploded wheel bearing apart just to assess the damage. Then another half hour to get the vehicle put back together so it could be towed. $35.00 for 2 plus hours of work and gathering information for pricing and repairs is not unfair or outrageous. We enjoy an excellent reputation and have earned that by being fair and honest.

The person with the exhaust midpipe concern failed to comment that he brought the vehicle in telling us he had a transmission problem. We accurately diagnosed the exhaust problem and gave him our price to replace the midpipe. He was extremely assertive in his requests for us to fix it for less. We explained that we buy our parts and charge a fair percentage mark up to arrive at a retail price. We also explained that he was well within his right to take his vehicle elsewhere to have it repaired. We did not charge him anything for our correct assessment of the problem. That is correct we charged him ZERO! We do our best to make every customer happy. Our price was competative. He chose to do something else and that is his business. We strive to give our customers accurate information, quality repairs and fair pricing.

In 28 plus years in the vehicle repair business we have always solved the problem. We certainly have been tried and tested. Vehicles today are very complex. Our shop takes pride in making the correct recommendation and repairing it or servicing it for a fair price and a great warranty that we stand behind. Thank You!

2
★★★★★

A message from Mike.
In response to the negative comments about our shop. First of all, I feel bad that they had a less than great experience. I have helped folks solve car problems for 28 plus years. I take pride in being fair and honest. I listen to customers and try to accomodate their needs. We try to please everyone and we will continue to do so. I believe that as people read any message they will realize that their are two sides to every story. We are committed to do right by our customers.

The outrageous cost comments did not share the fact that they wanted it repaired right away. They were given the option to repair with parts purchased from Volkswagon. It was very expensive. They were also advised that if we had more time we would certainly try to locate some good used suspension parts in addition to the needed new parts necessary to fix it. It took two of us about 45 minutes to an hour just to get the exploded wheel bearing apart just to assess the damage. Then another half hour to get the vehicle put back together so it could be towed. $35.00 for 2 plus hours of work and gathering information for pricing and repairs is not unfair or outrageous. We enjoy an excellent reputation and have earned that by being fair and honest.

The person with the exhaust midpipe concern failed to comment that he brought the vehicle in telling us he had a transmission problem. We accurately diagnosed the exhaust problem and gave him our price to replace the midpipe. He was extremely assertive in his requests for us to fix it for less. We explained that we buy our parts and charge a fair percentage mark up to arrive at a retail price. We also explained that he was well within his right to take his vehicle elsewhere to have it repaired. We did not charge him anything for our correct assessment of the problem. That is correct we charged him ZERO! We do our best to make every customer happy. Our price was competative. He chose to do something else and that is his business. We strive to give our customers accurate information, quality repairs and fair pricing.

In 28 plus years in the vehicle repair business we have always solved the problem. We certainly have been tried and tested. Vehicles today are very complex. Our shop takes pride in making the correct recommendation and repairing it or servicing it for a fair price and a great warranty that we stand behind. Thank You!

.

My car broke down on the freeway, and this was the nearest towing location.

They did a "free" assessment and offered to repair it for $747.00, & the guy sounded genuinely concerned about me getting my car back as soon as possible....

After doing a little research of my own, I found out that the procedure takes about 45 minutes, and about $160 worth of new parts. So I was being charged a RIDICULOUS amount for what everything is worth.

So I declined the repair offer, and the once "caring" mechanic turned snappy and decided that I should pay at least $35 for the "FREE" assessment because of the cotter pin used to put my hub assembly back together (which costs..... 20 cents? MAYBE?)

This company knows that you need your car fixed NOW so they take advantage of you as a customer.

This company disgusts me with its seemingly friendly attitude, & rip-you-off-because-we-can motives.

0
★☆☆☆☆

My car broke down on the freeway, and this was the nearest towing location.

They did a "free" assessment and offered to repair it for $747.00, & the guy sounded genuinely concerned about me getting my car back as soon as possible....

After doing a little research of my own, I found out that the procedure takes about 45 minutes, and about $160 worth of new parts. So I was being charged a RIDICULOUS amount for what everything is worth.

So I declined the repair offer, and the once "caring" mechanic turned snappy and decided that I should pay at least $35 for the "FREE" assessment because of the cotter pin used to put my hub assembly back together (which costs..... 20 cents? MAYBE?)

This company knows that you need your car fixed NOW so they take advantage of you as a customer.

This company disgusts me with its seemingly friendly attitude, & rip-you-off-because-we-can motives.

.

I have been a repeat customer of the Plymouth Kennedy transmission shop because of their great service and prices. The shop manager was very courteous to my wife and helped her understand what repairs were needed and completed the work on time and on budget.

2
★★★★★

I have been a repeat customer of the Plymouth Kennedy transmission shop because of their great service and prices. The shop manager was very courteous to my wife and helped her understand what repairs were needed and completed the work on time and on budget.

Pros: Excellent

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Name it:Avoid at all cost:
In Brief This shop management is cheaters and they utilize the opprtunity to give the price for you. No1 cheaters
Repair Need to repalce the Mid pipe with resonator for 1995 nissan altima
Cost Quoted for me: $340.00 including tax.
Cost quoted by almost all major shops like Firestone,Midas,PrecisionTune: Max is : $220
I reapired at Midas for $190 inlcuding taxes.

What Happened:Review: This shop is no 1 cheater and they saw my situation that my car was giginvg loud voice and mid pipe was broken and gave such a high quote $340. I inquired with all other major repir shops and nobody was giving me quote more than $220. I called back this store manager joe and explained the situation and he was insisting on same price and was not ready to listen to any of my words. I dropped the idea of repairing here and went to Midas and fixed nicely.
Mean while I send mail to corporate office of Kennedy Transmission, and person named Mike called me and asked me to send the reppair bill to him and he said he wil investigate but he did not do anything. he was just telling apology. this is another kind of cheating as if he is going to do something about this issue and give me any nice response to me..but nothing.

0
★☆☆☆☆

Name it:Avoid at all cost:
In Brief This shop management is cheaters and they utilize the opprtunity to give the price for you. No1 cheaters
Repair Need to repalce the Mid pipe with resonator for 1995 nissan altima
Cost Quoted for me: $340.00 including tax.
Cost quoted by almost all major shops like Firestone,Midas,PrecisionTune: Max is : $220
I reapired at Midas for $190 inlcuding taxes.

What Happened:Review: This shop is no 1 cheater and they saw my situation that my car was giginvg loud voice and mid pipe was broken and gave such a high quote $340. I inquired with all other major repir shops and nobody was giving me quote more than $220. I called back this store manager joe and explained the situation and he was insisting on same price and was not ready to listen to any of my words. I dropped the idea of repairing here and went to Midas and fixed nicely.
Mean while I send mail to corporate office of Kennedy Transmission, and person named Mike called me and asked me to send the reppair bill to him and he said he wil investigate but he did not do anything. he was just telling apology. this is another kind of cheating as if he is going to do something about this issue and give me any nice response to me..but nothing.

Pros: no good

Cons: bad

 

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