Best Buy

★★★☆☆
Expert Service, Unbeatable Price.
  • 17200 Mercantile Blvd

    Noblesville, IN 46060

    Map & Directions
  • 877-211-9810

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3.2 5
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The post slamming customers was so inappropriate wow.... The customers are cranky because the type of employees being hired by best buy or neither helpful knowledgeable or appropriately ready to be introduced to a customer.... heads-up huge holes in your ears to make yourself noticed wow those employees should not be on the front line helping customers seriously make a unique statement in your own home not in a strangers face...customers have a right to expect to be pampered they are spending money in your store and it is the stores job to make sure it is a successful sale for both parties... so instead of complain about a customer try to listen figure out what she or he is confused about with the product they want and help them feel better about buying it by talking to them about the products benefits instead of getting so irate that you have to deal with them... those are my thoughts and the employee who called the customer a b***h should quit if he hates working with customers not slam them online....

4
★★★★☆

The post slamming customers was so inappropriate wow.... The customers are cranky because the type of employees being hired by best buy or neither helpful knowledgeable or appropriately ready to be introduced to a customer.... heads-up huge holes in your ears to make yourself noticed wow those employees should not be on the front line helping customers seriously make a unique statement in your own home not in a strangers face...customers have a right to expect to be pampered they are spending money in your store and it is the stores job to make sure it is a successful sale for both parties... so instead of complain about a customer try to listen figure out what she or he is confused about with the product they want and help them feel better about buying it by talking to them about the products benefits instead of getting so irate that you have to deal with them... those are my thoughts and the employee who called the customer a b***h should quit if he hates working with customers not slam them online....

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You people wonder why retail people have a hard time keeping a smile on thier face? Its bc of snobby bitches who thinks thier crap doesnt stink and because everything doesnt go 100% the way they think it should that it should be free guess what the customer isnt always right they are norrmally over pampered pieces of crap and thats why the economy is in the crapper

5
★★★★★

You people wonder why retail people have a hard time keeping a smile on thier face? Its bc of snobby bitches who thinks thier crap doesnt stink and because everything doesnt go 100% the way they think it should that it should be free guess what the customer isnt always right they are norrmally over pampered pieces of crap and thats why the economy is in the crapper

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I was looking up the phone number for this store and saw a bad review and I had to respond as I have always received great service for returns, purchases and a repair. I will read the negative review as I just glimpsed at it but I go out of my way to do business at this Best Buy!! They are quick to price match and seem to value peoples business. Just the other day I was there for a computer repair and walked around the store in a t-shirt and shorts and received attention and service in at least three different departments. It was pretty obvious that I was not buying anything that day but I was still given a lot of time and never felt like any of the associates were rushed even though two of them obviously stopped what they were doing to answer my questions show me some items and give very honest and insightful feedback. Very knowledgeable, professional and polite staff. This is probably my favorite store do to their customer service. I know NO one and am not related to anyone at this store. I just read the other negative reviews and I am sorry that they had a negative experience but I cannot disagree more about this store. I think I have shopped all the Best Buys in Indy and a Best Buy as far away as El Paso and this is still my favorite Best Buy.

5
★★★★★

I was looking up the phone number for this store and saw a bad review and I had to respond as I have always received great service for returns, purchases and a repair. I will read the negative review as I just glimpsed at it but I go out of my way to do business at this Best Buy!! They are quick to price match and seem to value peoples business. Just the other day I was there for a computer repair and walked around the store in a t-shirt and shorts and received attention and service in at least three different departments. It was pretty obvious that I was not buying anything that day but I was still given a lot of time and never felt like any of the associates were rushed even though two of them obviously stopped what they were doing to answer my questions show me some items and give very honest and insightful feedback. Very knowledgeable, professional and polite staff. This is probably my favorite store do to their customer service. I know NO one and am not related to anyone at this store. I just read the other negative reviews and I am sorry that they had a negative experience but I cannot disagree more about this store. I think I have shopped all the Best Buys in Indy and a Best Buy as far away as El Paso and this is still my favorite Best Buy.

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I have to say i am very disappointed with the staff here. I came to make a purchase and the guy at the phone department turned out to be a liar and not to mention rude.
How do you quote one price then when the phone arrives, up the price by $100 dollars? Shame on you Jeremy! And shame on the management for such a shoddy job of running the store. Go ahead, run the customers right out the store. Now i know better....i will not be back and believe me, i will re-tell this experience to all who listen!
Now that i have shared my story, three other people tell me the same thing, "do not purchase from bestbuy!"
Shame! So disappointing...oh well someone else can have my money then!!!

1
★☆☆☆☆

I have to say i am very disappointed with the staff here. I came to make a purchase and the guy at the phone department turned out to be a liar and not to mention rude.
How do you quote one price then when the phone arrives, up the price by $100 dollars? Shame on you Jeremy! And shame on the management for such a shoddy job of running the store. Go ahead, run the customers right out the store. Now i know better....i will not be back and believe me, i will re-tell this experience to all who listen!
Now that i have shared my story, three other people tell me the same thing, "do not purchase from bestbuy!"
Shame! So disappointing...oh well someone else can have my money then!!!

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0 out of 1 people found this review helpful.

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I will never be back in at this store again. I'm a believer of the 3 strikes you're out rule. First they misplaced something I ordered from them 3 times in one week. Each time I was promised it would be there the next day. Finally on the 3rd day I asked for a refund and they said they could not do that, that it was on it's way that day. So I waited and waited and finally it got there. When I asked a John Greer if he could lower the price because of the inconvenience he refused and was a bit rude with me. It's hard to believe a store I use to shop with for years would hire such rude people.

Secondly, I came in a time before that and heard 3 employees including what looked like a manager to be making fun of a customer who was in the store at the time. Is this how Best Buy wants to conduct business? Is this how they want the community to see them? If so I hope they are closed down and pushed out of Noblesville because this is quite uncalled for. I would bring it to the attention of their corporate headquarters or District office but I fear if they hire such people at this location that they to are probably the same. So please avoid the Best Buy off of 37 in Noblesville Indiana.

1
★☆☆☆☆

I will never be back in at this store again. I'm a believer of the 3 strikes you're out rule. First they misplaced something I ordered from them 3 times in one week. Each time I was promised it would be there the next day. Finally on the 3rd day I asked for a refund and they said they could not do that, that it was on it's way that day. So I waited and waited and finally it got there. When I asked a John Greer if he could lower the price because of the inconvenience he refused and was a bit rude with me. It's hard to believe a store I use to shop with for years would hire such rude people.

Secondly, I came in a time before that and heard 3 employees including what looked like a manager to be making fun of a customer who was in the store at the time. Is this how Best Buy wants to conduct business? Is this how they want the community to see them? If so I hope they are closed down and pushed out of Noblesville because this is quite uncalled for. I would bring it to the attention of their corporate headquarters or District office but I fear if they hire such people at this location that they to are probably the same. So please avoid the Best Buy off of 37 in Noblesville Indiana.

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2 out of 3 people found this review helpful.

 

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