Lowe's Home Improvement

★★★☆☆


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42.942884 -71.473833
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603-518-9900

222 S River Rd

Bedford, NH

03110

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2.75 4
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Reviews 1 - 4 of 4.
.

It is the most inefficient with poor service store I have ever done business with... lack of management's training on most of the employees. The employees seemed friendly, however, they can not transact, can't communicate, can't book phone orders and lost customer product even assistant manager rebooked the order???? promise to call when product is in... no calls??? Then they sold out???? Lack discipline of their suppliers... My perception of this Lowe's is employees do not have the proper tools nor the discipline to understand how to service their customers. Managers seemed to be all out to lunch!!!!!

1
★☆☆☆☆

It is the most inefficient with poor service store I have ever done business with... lack of management's training on most of the employees. The employees seemed friendly, however, they can not transact, can't communicate, can't book phone orders and lost customer product even assistant manager rebooked the order???? promise to call when product is in... no calls??? Then they sold out???? Lack discipline of their suppliers... My perception of this Lowe's is employees do not have the proper tools nor the discipline to understand how to service their customers. Managers seemed to be all out to lunch!!!!!

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.

I was there on 6/29/09 and found the lady in outdoor furniture went over and above to help me out - can't say enough about the service each and every time we've been to Lowe's in Bedford. Keep up the good work. Pauline

4
★★★★☆

I was there on 6/29/09 and found the lady in outdoor furniture went over and above to help me out - can't say enough about the service each and every time we've been to Lowe's in Bedford. Keep up the good work. Pauline

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.

I would agree with the other review that their staff was not that helpful. Went to shop for carpet, ready to buy, and asked the person at the desk in flooring if they "were the carpet guy" and response was "not really, but I'm the one working in flooring today". He was near 0 help as we went thru various carpet samples and answered our own questions. General poor customer service skills. Other Lowe's locations (one on Huse Rd.) have much friendlier and helpful staff.

3
★★★☆☆

I would agree with the other review that their staff was not that helpful. Went to shop for carpet, ready to buy, and asked the person at the desk in flooring if they "were the carpet guy" and response was "not really, but I'm the one working in flooring today". He was near 0 help as we went thru various carpet samples and answered our own questions. General poor customer service skills. Other Lowe's locations (one on Huse Rd.) have much friendlier and helpful staff.

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.

This is the newest Lowe's in my area. Since I'm putting on a large additiion, I have been shopping around alot. I've been to this particular store about 10 times in the last month. They have a great selection. The staff wasn't very helpful. They couldn't even tell me what kind of faucet I needed for the $1000 jacuzzi I purchased at THEIR store. The checkout never has enough help and I end up using the self checkout. They are great about returns.

3
★★★☆☆

This is the newest Lowe's in my area. Since I'm putting on a large additiion, I have been shopping around alot. I've been to this particular store about 10 times in the last month. They have a great selection. The staff wasn't very helpful. They couldn't even tell me what kind of faucet I needed for the $1000 jacuzzi I purchased at THEIR store. The checkout never has enough help and I end up using the self checkout. They are great about returns.

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Editorial from

In Short
Founded in 1946 in North Carolina, Lowe's began as a small-town hardware store. Today, the home-improvement giant operates locations throughout the United States selling supplies for indoor and outdoor projects,…

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