The Golden Finger Nail Salon

★★★★☆

About The Golden Finger Nail Salon

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Hours
Mon - Sat, 9am - 8pm; Sun, 9am - 6pm
3.8 10
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I had my first visit with Golden Finger Nails this past Friday, and my first experience with a gel manicure (regularly get plain manicures). I'm not from Boston, but visit my boyfriend frequently, so wanted to find a place to get my nails

3
★★★★★

I had my first visit with Golden Finger Nails this past Friday, and my first experience with a gel manicure (regularly get plain manicures). I'm not from Boston, but visit my boyfriend frequently, so wanted to find a place to get my nails

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I just got in from my first visit at GFN and my first experience with a gel manicure (regular with plain manicures). I'm not from Boston, but visit frequently, so wanted to find a place to get my nails done when I'm here once or twice a month... which brought me to GFN. I work in the beauty industry and have been hearing a lot of good things about gels, and decided this would be the day to try it - plus, the price was reasonable as compared to NYC. As soon as I called to make my appointment I got an uneasy feeling about the abrasiveness of whoever took the call. Regardless, I showed up and told to select my color. The girls who was set to do my nails warned me that colors aren't always as they seem as they appear on the poster (duh?). When I sat down, my only question on color was if the one I chose would be too clear and not cover my nails, I preferred opaque. Immediately, her defense went up and she blurted "WELL, I TOLD YOU COLOR ISN'T THE SAME AS IN THE BOTTLE". We went back and forth and it sort of ended until the owner (seeing some people refer to as Wendy?) came over and started YELLING at me - let the manicurist do her job, if you wanted a different color you should've said so, etc. etc. The blows just kept coming. Now, I am NOT a complainer or a picky customer whatsoever... typically, I just let something as simple as not being happy with my color choice go. BUT this woman was the worst. Everything a salon owner shouldn't be: confrontational, defensive and rude, rude, rude. Great price, decent job by my technician, but I will not be returning and will be spreading the word to anyone I know - too many other Brookline salons to waste your time on someone so unappreciative of your business.

1
★☆☆☆☆

I just got in from my first visit at GFN and my first experience with a gel manicure (regular with plain manicures). I'm not from Boston, but visit frequently, so wanted to find a place to get my nails done when I'm here once or twice a month... which brought me to GFN. I work in the beauty industry and have been hearing a lot of good things about gels, and decided this would be the day to try it - plus, the price was reasonable as compared to NYC. As soon as I called to make my appointment I got an uneasy feeling about the abrasiveness of whoever took the call. Regardless, I showed up and told to select my color. The girls who was set to do my nails warned me that colors aren't always as they seem as they appear on the poster (duh?). When I sat down, my only question on color was if the one I chose would be too clear and not cover my nails, I preferred opaque. Immediately, her defense went up and she blurted "WELL, I TOLD YOU COLOR ISN'T THE SAME AS IN THE BOTTLE". We went back and forth and it sort of ended until the owner (seeing some people refer to as Wendy?) came over and started YELLING at me - let the manicurist do her job, if you wanted a different color you should've said so, etc. etc. The blows just kept coming. Now, I am NOT a complainer or a picky customer whatsoever... typically, I just let something as simple as not being happy with my color choice go. BUT this woman was the worst. Everything a salon owner shouldn't be: confrontational, defensive and rude, rude, rude. Great price, decent job by my technician, but I will not be returning and will be spreading the word to anyone I know - too many other Brookline salons to waste your time on someone so unappreciative of your business.

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The decor is not so good, but all the girls are really nice, especially Helen. She is very quiet but her skill is really good. She does my nails very carefully, and her massage is just amazing.

5
★★★★★

The decor is not so good, but all the girls are really nice, especially Helen. She is very quiet but her skill is really good. She does my nails very carefully, and her massage is just amazing.

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.

I had a problem with my nails and had gone to another nail shop previously. The result was not good. Tina, a cute little Vietnamese girl at Golden Finger Nail Salon repaired the damaged nails for me. I have never looked back. I see her almost every week, and she always gives great service. Tina is the cutest little girl yet she does nails like a much older professional with 20+ years' experience. She is so wonderful I give her a big hug and kiss whenever I see her.

5
★★★★★

I had a problem with my nails and had gone to another nail shop previously. The result was not good. Tina, a cute little Vietnamese girl at Golden Finger Nail Salon repaired the damaged nails for me. I have never looked back. I see her almost every week, and she always gives great service. Tina is the cutest little girl yet she does nails like a much older professional with 20+ years' experience. She is so wonderful I give her a big hug and kiss whenever I see her.

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1 out of 1 people found this review helpful.

.

Picked out a $7 bottle of OPI from their samples on the wall, painted my pinky nail with it. The guy behind the desk gave me a fresh bottle & said I couldn't pay with a charge for anything under $10. Fine. I left, went to the ATM got the cash & went back, purchased the nail polish, drove home, parked my car and when I went inside looked at the color and compared to the sample on my finger it was a completely differnt color. So I called and told him and he said I could come back in and get another color. So I packed up my son, walked to my parked car got in and drove to the nail salon for now the 3rd time. When I went in I showed him my bottle compared to his bottle and sure enough due to sun exposure the salon's bottle was much lighter than the new bottle. I picked out a different color all together and he tried to sell me the sample bottle, saying it was a fresh bottle. I asked politely if I could please have a fresh bottle and he proceeded to tell me that he shouldn't be taking back the bottle at all, that this was the color I had picked out. I stood there arguing with him, saying, well it's not the same color and he kept saying it IS the same color! Well it clearly said it was the same color but unless you are blind you could clearly see it was a different color. All the while other customers hearing him argue, relentlesly with me that it was the same color and the big big favor he was doing for me by taking it back. I let him have the last word because he obviously needed it. But he lost 2 customers. Me and my mother, we were scheduled to go in there in a few days for a full set of pink and whites and pedicures. Whatever happened to the customer is always right? Why argue with me about this? I'm a real estate agent in the neighborhood. I know so many people that I will not recommend this store to and feel that anyone considering this place should know that their customer service STINKS! So I ask you Mr Manager...was it all worth it????????

0
★☆☆☆☆

Picked out a $7 bottle of OPI from their samples on the wall, painted my pinky nail with it. The guy behind the desk gave me a fresh bottle & said I couldn't pay with a charge for anything under $10. Fine. I left, went to the ATM got the cash & went back, purchased the nail polish, drove home, parked my car and when I went inside looked at the color and compared to the sample on my finger it was a completely differnt color. So I called and told him and he said I could come back in and get another color. So I packed up my son, walked to my parked car got in and drove to the nail salon for now the 3rd time. When I went in I showed him my bottle compared to his bottle and sure enough due to sun exposure the salon's bottle was much lighter than the new bottle. I picked out a different color all together and he tried to sell me the sample bottle, saying it was a fresh bottle. I asked politely if I could please have a fresh bottle and he proceeded to tell me that he shouldn't be taking back the bottle at all, that this was the color I had picked out. I stood there arguing with him, saying, well it's not the same color and he kept saying it IS the same color! Well it clearly said it was the same color but unless you are blind you could clearly see it was a different color. All the while other customers hearing him argue, relentlesly with me that it was the same color and the big big favor he was doing for me by taking it back. I let him have the last word because he obviously needed it. But he lost 2 customers. Me and my mother, we were scheduled to go in there in a few days for a full set of pink and whites and pedicures. Whatever happened to the customer is always right? Why argue with me about this? I'm a real estate agent in the neighborhood. I know so many people that I will not recommend this store to and feel that anyone considering this place should know that their customer service STINKS! So I ask you Mr Manager...was it all worth it????????

.

I picked out a $7 bottle of OPI from their samples on the wall, painted my pinky nail with it. The guy behind the desk gave me a fresh bottle and then said I couldn't pay with a charge for anything under $10. Fine. I left, went to the ATM got the cash and went back, purchased the nail polish, drove home, parked my car and when I went inside looked at the color and compared to the sample on my finger it was a completely differnt color. So I called and told him and he said I could come back in and get another color. So I packed up my son, walked to my parked car got in and drove to the nail salon for now the 3rd time. When I went in I showed him my bottle compared to his bottle and sure enough due to sun exposure the salon's bottle was much lighter than the new bottle. I picked out a different color all together and he tried to sell me the sample bottle, saying it was a fresh bottle. I asked politely if I could please have a fresh bottle and he proceeded to tell me that he shouldn't be taking back the bottle at all, that this was the color I had picked out. I stood there arguing with him, saying, well it's not the same color and he kept saying it IS the same color! Well it clearly said it was the same color but unless you are blind you could clearly see it was a different color. All the while other customers hearing him argue, relentlesly with me that it was the same color and the big big favor he was doing for me by taking it back. I let him have the last word because he obviously needed it. But he lost 2 customers. Me and my mother, we were scheduled to go in there in a few days for a full set of pink and whites and pedicures. Whatever happened to the customer is always right? Why argue with me about this? I'm a real estate agent in the neighborhood. I know so many people that I will not recommend this store to and feel that anyone considering this place should know that their customer service STINKS! So I ask you Mr Manager...was it all worth it????????

1
★☆☆☆☆

I picked out a $7 bottle of OPI from their samples on the wall, painted my pinky nail with it. The guy behind the desk gave me a fresh bottle and then said I couldn't pay with a charge for anything under $10. Fine. I left, went to the ATM got the cash and went back, purchased the nail polish, drove home, parked my car and when I went inside looked at the color and compared to the sample on my finger it was a completely differnt color. So I called and told him and he said I could come back in and get another color. So I packed up my son, walked to my parked car got in and drove to the nail salon for now the 3rd time. When I went in I showed him my bottle compared to his bottle and sure enough due to sun exposure the salon's bottle was much lighter than the new bottle. I picked out a different color all together and he tried to sell me the sample bottle, saying it was a fresh bottle. I asked politely if I could please have a fresh bottle and he proceeded to tell me that he shouldn't be taking back the bottle at all, that this was the color I had picked out. I stood there arguing with him, saying, well it's not the same color and he kept saying it IS the same color! Well it clearly said it was the same color but unless you are blind you could clearly see it was a different color. All the while other customers hearing him argue, relentlesly with me that it was the same color and the big big favor he was doing for me by taking it back. I let him have the last word because he obviously needed it. But he lost 2 customers. Me and my mother, we were scheduled to go in there in a few days for a full set of pink and whites and pedicures. Whatever happened to the customer is always right? Why argue with me about this? I'm a real estate agent in the neighborhood. I know so many people that I will not recommend this store to and feel that anyone considering this place should know that their customer service STINKS! So I ask you Mr Manager...was it all worth it????????

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0 out of 4 people found this review helpful.

.

I found Golden Finger Nails a couple years ago after making the rounds to all the nail salons in the area. This is by far the best place in Brookline to get a manicure or pedicure! I have not gone elsewhere since I first found them. I went today and, by pure coincidence, ended up with Amy (another reviewer mentioned her). She was GREAT! Her foot/leg massage was amazing! I have always liked Lilly, who is also good, but Amy far surpasses her. Of course, I probably shouldn't tell you all that because it will be more diffcult to get her if everyone starts asking for her!

Anyway, as for the salon itself, it is somewhat small, but everyone is extremely friendly. They have a large selection of polishes...including Esse and OPI....and the pedicure chairs are the best! They are actual massage chairs, not those massage pads on a regular chair. The prices are unbeatable and they actually take the time to give a good pedicure/manicure. Everyone freaks out about infection, but I have never had a problem here. I even brought my wedding party there prior to my big day to have our nails done.

5
★★★★★

I found Golden Finger Nails a couple years ago after making the rounds to all the nail salons in the area. This is by far the best place in Brookline to get a manicure or pedicure! I have not gone elsewhere since I first found them. I went today and, by pure coincidence, ended up with Amy (another reviewer mentioned her). She was GREAT! Her foot/leg massage was amazing! I have always liked Lilly, who is also good, but Amy far surpasses her. Of course, I probably shouldn't tell you all that because it will be more diffcult to get her if everyone starts asking for her!

Anyway, as for the salon itself, it is somewhat small, but everyone is extremely friendly. They have a large selection of polishes...including Esse and OPI....and the pedicure chairs are the best! They are actual massage chairs, not those massage pads on a regular chair. The prices are unbeatable and they actually take the time to give a good pedicure/manicure. Everyone freaks out about infection, but I have never had a problem here. I even brought my wedding party there prior to my big day to have our nails done.

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3 out of 3 people found this review helpful.

.

I have now gone to Golden Finger several times and have been pleased. But, recently a new nail tech named Amy moved over there from a rival salon. She is, as of now, only around on Sundays and Mondays but is by far the best tech there. (She even has clients who followed her from the other place where she worked). I now have a reguarly apt. with her, and I would recommend that you get one, too!

4
★★★★☆

I have now gone to Golden Finger several times and have been pleased. But, recently a new nail tech named Amy moved over there from a rival salon. She is, as of now, only around on Sundays and Mondays but is by far the best tech there. (She even has clients who followed her from the other place where she worked). I now have a reguarly apt. with her, and I would recommend that you get one, too!

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2 out of 2 people found this review helpful.

.

When I initially walked by I noticed they had sign saying "The Best Nail Care" and was very skeptical. One of my friends has been a regular here and recommended it to me so I went try give it a try. I went to get a spa pedicure and boy was it great. I felt so pampered and when they massaged my legs and feet it was bliss. I love this place because I can come here to and relieve some stress while looking great after! Top notch job on my nails and I give them an A+ for service.

5
★★★★★

When I initially walked by I noticed they had sign saying "The Best Nail Care" and was very skeptical. One of my friends has been a regular here and recommended it to me so I went try give it a try. I went to get a spa pedicure and boy was it great. I felt so pampered and when they massaged my legs and feet it was bliss. I love this place because I can come here to and relieve some stress while looking great after! Top notch job on my nails and I give them an A+ for service.

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4 out of 4 people found this review helpful.

.

This place is clean, fast, and friendly. I like how its cheaper than most of the nail salons around the area. I have been there about a dozen times now and everytime I have not had a complaint. I can get my nails done quicker and cheaper so it's a no brainer.

2
★★★★★

This place is clean, fast, and friendly. I like how its cheaper than most of the nail salons around the area. I have been there about a dozen times now and everytime I have not had a complaint. I can get my nails done quicker and cheaper so it's a no brainer.

Pros: Prices, Service, Highly skilled.

Cons: Nothing, other than sometimes you may want to make an appointment on the weekends.

 

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