Door Store

★☆☆☆☆

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DON'T SHOP HERE!

1) The ottoman and sofa were off color-wise--different dye lot
2) Missing throw pillows (supposed to come with the sofa)!
3) Charged me a $10 fee to remove the sofa frame which has yet to be refunded (it wasn't necessary to do this).
4) ATTITUDE from store employees and a total lack of customer service--they passed me from one person to the next and did not answer my questions!!

I intend to be a thorn in their side until I am satisfied. I paid top dollar for these products and expect to get what I paid for!!

0
★☆☆☆☆

DON'T SHOP HERE!

1) The ottoman and sofa were off color-wise--different dye lot
2) Missing throw pillows (supposed to come with the sofa)!
3) Charged me a $10 fee to remove the sofa frame which has yet to be refunded (it wasn't necessary to do this).
4) ATTITUDE from store employees and a total lack of customer service--they passed me from one person to the next and did not answer my questions!!

I intend to be a thorn in their side until I am satisfied. I paid top dollar for these products and expect to get what I paid for!!

Pros: Nice merchandise

Cons: Horrible customer service--and delivery drivers put a hole in my building's ceiling!

 

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