Jim Barna Log Homes

★★★★★

About Jim Barna Log Homes

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Fairfield Homes Inc

PO Box 1743 Fairfield, AL

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1100 N 4TH St Ste 211 Fairfield, AL

4.625 8
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The addition work was quick, clean, and economical. We noticed the results right away. Robert was great to work with and we could well have him back for other projects such as window replacement.
Showed up on time. Very good workmanship.

3
★★★★★

The addition work was quick, clean, and economical. We noticed the results right away. Robert was great to work with and we could well have him back for other projects such as window replacement.
Showed up on time. Very good workmanship.

.

I built with Jim Barna Log Homes and not only did they build me a great house, Robert and Henry has become close friends. I would highly recommend them to anyone looking for a great building experience!! Everyone that walks in my house can't believe all the attention to detail and how great the design is!
Mike B.

5
★★★★★

I built with Jim Barna Log Homes and not only did they build me a great house, Robert and Henry has become close friends. I would highly recommend them to anyone looking for a great building experience!! Everyone that walks in my house can't believe all the attention to detail and how great the design is!
Mike B.

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I am so impressed with all aspects of Jim Barna Log Homes Chicagoland. From the initial design to the very smallest finishing touches things could not have been done more professionally or expertly. Not only does Bob show exceptional professionalism, but his wife handles all aspects of interior design along with a keen and professional system for finances. If you are to consider a log home, consider Jim Barna Log Homes Chicagoland, I can guarantee you will not be sorry.

5
★★★★★

I am so impressed with all aspects of Jim Barna Log Homes Chicagoland. From the initial design to the very smallest finishing touches things could not have been done more professionally or expertly. Not only does Bob show exceptional professionalism, but his wife handles all aspects of interior design along with a keen and professional system for finances. If you are to consider a log home, consider Jim Barna Log Homes Chicagoland, I can guarantee you will not be sorry.

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We hired Jim Barna Log Homes Chicagoland Inc. to build a kitchen/hearth room addition onto our house. They were wonderful to deal with and we are extremely pleased with the results. Their carpenters, project managers and production crew were true professionals. We were also impressed with the expertise and professionalism of all the sub-contractors that they hired. We would highly recommend Jim Barna Log Homes Chicagoland Inc. to anyone looking to build a custom log home or remodel an existing home.

5
★★★★★

We hired Jim Barna Log Homes Chicagoland Inc. to build a kitchen/hearth room addition onto our house. They were wonderful to deal with and we are extremely pleased with the results. Their carpenters, project managers and production crew were true professionals. We were also impressed with the expertise and professionalism of all the sub-contractors that they hired. We would highly recommend Jim Barna Log Homes Chicagoland Inc. to anyone looking to build a custom log home or remodel an existing home.

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My project was a master bathroom remodel. It's been a very long time since my bathroom was updated. My bathtub's finish was ruined, tiles were cracking, and various plumbing was starting to break and leak. INTERVIEW: What impressed me the most about this company is their preparation, both in information and workmanship. As I've heard and read from various sources, when you meet with a contractor you need to be prepared and ask all the right interview questions: past history, references, costs, etc. When I first met Robert, he was fully prepared for all of my questions including some that I didn't even think about asking. He came with a stack of references with contact info and various other guides about how to find the right contractor, from the state licensing board. Basically, he wanted to prove to me that he was very reputable and detailed oriented. He did that. Calls to 3-4 of his many references (I chose to call those who had similar projects to mine) yielded high praise and compliments. Although, his estimates were a bit on the pricier end than other estimates I received, it was still within our budget. DESIGN: The kind of designer that I was looking for is one that can help me find ways to improve the overall usability of my bathroom. Usability issues can range from subtle (walking area, easy access, etc) to significant (e.g. Handicap support, storage space, etc). Aesthetics to me, had a lesser priority. As a designer, Kristine was very competent. She gave us an interview about how we currently use our bathroom. She was able to drill down significant problems we had with the old bathroom and helped us to find solutions to them. She gave us pros and cons to various options available to us. Although I've only met with her twice, this process took about a week for us to really narrow down and finalize. Aesthetically speaking, we had a decent amount of selection to choose from. I believe they work with 2-3 cabinet and tile companies and we were able to find a color selection that looked modern. Fixture selection was very easy to make as well. DEMOLITION: It took about a month after the design was completed before the demolition started. The things I made sure to note was how clean they kept the house after a day's work. They brought sufficient floor protection to ensure that no debris damaged the floor. At the end of a work day, the house looked the same as the start of the work day. Demolition only took 1 day. CONSTRUCTION: During the construction phase, most of my communication went through their site supervisor, Henry. He was very courteous and informative, keeping me up-to-date on how the project was going, good or bad. He was always available to contact when I had questions and concerns. An outstanding issue I had during construction was restroom logistics. In my previous experience with other contractors on similar sized projects, I had always requested that contractors go offsite if they needed to use the restroom and I never had any problems with it. But, in this case, it would have cost me more money because they required use of a restroom on-site. I wish they would have inform me about these kind of seemingly obvious logistical issues before the project started so I could have been better prepared. The rest of the project went fairly smoothly and ahead of schedule. The entire project finished in about 15 days with the estimated time being 1 month. POST-CONSTRUCTION QUALITY AND SUPPORT: It's been a month now since the work was completed. Since then, small cracks in the grout developed where the walls meet and where the bathtub meets the walls during the course of that month. I called Robert and twice they made repairs to ensure that the cracks would no longer appear. I have a one-year labor warranty with them. So, I'm hoping that no more cracks will occur in the future. I will have to re-evaluate again over the next few months. I am currently satisfied with the expediency and attentiveness of the post-construction support they have provided. CONCLUSION: Overall, it's been a pleasure having Barna Log Home and Home Max do my project. For such a heart-wrenching experience remodeling in general can be, they have made the experience fairly stress-free. Their professionalism, trustworthiness, and zero-pressure approach truly impressed me. I would definitely consider them again for a future project.
Sharon Brown

5
★★★★★

My project was a master bathroom remodel. It's been a very long time since my bathroom was updated. My bathtub's finish was ruined, tiles were cracking, and various plumbing was starting to break and leak. INTERVIEW: What impressed me the most about this company is their preparation, both in information and workmanship. As I've heard and read from various sources, when you meet with a contractor you need to be prepared and ask all the right interview questions: past history, references, costs, etc. When I first met Robert, he was fully prepared for all of my questions including some that I didn't even think about asking. He came with a stack of references with contact info and various other guides about how to find the right contractor, from the state licensing board. Basically, he wanted to prove to me that he was very reputable and detailed oriented. He did that. Calls to 3-4 of his many references (I chose to call those who had similar projects to mine) yielded high praise and compliments. Although, his estimates were a bit on the pricier end than other estimates I received, it was still within our budget. DESIGN: The kind of designer that I was looking for is one that can help me find ways to improve the overall usability of my bathroom. Usability issues can range from subtle (walking area, easy access, etc) to significant (e.g. Handicap support, storage space, etc). Aesthetics to me, had a lesser priority. As a designer, Kristine was very competent. She gave us an interview about how we currently use our bathroom. She was able to drill down significant problems we had with the old bathroom and helped us to find solutions to them. She gave us pros and cons to various options available to us. Although I've only met with her twice, this process took about a week for us to really narrow down and finalize. Aesthetically speaking, we had a decent amount of selection to choose from. I believe they work with 2-3 cabinet and tile companies and we were able to find a color selection that looked modern. Fixture selection was very easy to make as well. DEMOLITION: It took about a month after the design was completed before the demolition started. The things I made sure to note was how clean they kept the house after a day's work. They brought sufficient floor protection to ensure that no debris damaged the floor. At the end of a work day, the house looked the same as the start of the work day. Demolition only took 1 day. CONSTRUCTION: During the construction phase, most of my communication went through their site supervisor, Henry. He was very courteous and informative, keeping me up-to-date on how the project was going, good or bad. He was always available to contact when I had questions and concerns. An outstanding issue I had during construction was restroom logistics. In my previous experience with other contractors on similar sized projects, I had always requested that contractors go offsite if they needed to use the restroom and I never had any problems with it. But, in this case, it would have cost me more money because they required use of a restroom on-site. I wish they would have inform me about these kind of seemingly obvious logistical issues before the project started so I could have been better prepared. The rest of the project went fairly smoothly and ahead of schedule. The entire project finished in about 15 days with the estimated time being 1 month. POST-CONSTRUCTION QUALITY AND SUPPORT: It's been a month now since the work was completed. Since then, small cracks in the grout developed where the walls meet and where the bathtub meets the walls during the course of that month. I called Robert and twice they made repairs to ensure that the cracks would no longer appear. I have a one-year labor warranty with them. So, I'm hoping that no more cracks will occur in the future. I will have to re-evaluate again over the next few months. I am currently satisfied with the expediency and attentiveness of the post-construction support they have provided. CONCLUSION: Overall, it's been a pleasure having Barna Log Home and Home Max do my project. For such a heart-wrenching experience remodeling in general can be, they have made the experience fairly stress-free. Their professionalism, trustworthiness, and zero-pressure approach truly impressed me. I would definitely consider them again for a future project.
Sharon Brown

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The sales staff and workers are so great at what they do! The response time for service call and pricing was the key for our company to select GC for building my log home office.
Thanks,
Linda

5
★★★★★

The sales staff and workers are so great at what they do! The response time for service call and pricing was the key for our company to select GC for building my log home office.
Thanks,
Linda

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I have been working with Robert for 4 years. He has saved us money and provided both direct services and advised us on the best way to address a problem that arises with our home. He is responsive in a timely manner to our requests for help.

5
★★★★★

I have been working with Robert for 4 years. He has saved us money and provided both direct services and advised us on the best way to address a problem that arises with our home. He is responsive in a timely manner to our requests for help.

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My wife and I purchased a Jim Barna Log Home Systems log package through this distributor. This distributor also sells imported doors and windows, as well as construction services. While we had no particular problems with the log package itself, we had also ordered doors and windows for our new home through this supplier. The doors and windows were ordered well in advance of delivery of the log package (over a year prior!), and we were assured that the doors and windows would delivered in time for them to be installed as the home was being constructed. It turned out that the doors and windows were delivered nearly 3 months late, and we discovered that all of the openings in the log walls were too big (nearly 10 inches in the case of the dining room door, and the supplier suggested to my General Contractor to cover the gap with trim!). There is no excuse for this since the log package distributor and door/window supplier were the same company. Then, to make matters worse, this supplier demanded the remaining balance *prior* to delivering the doors and windows. We informed them that due to how late the materials were, they would have to be paid from our construction loan. They would not accept this. At first, they said a refund of our deposit, which was 50% of the order, would be fine, but that they would have to withhold an amount for storage and auction costs. Then they told us that they had another client who was willing to pay more than our balance due just for the front door unit. We eventually received our full deposit back. About a week later, they called me back and said that they had ??re-thought? their position and that we ??could work something out?. Robert, one of the owners, also mentioned that the door and window sizes to fit our home were non-standard, and that it could take months to receive replacements from another supplier and would likely be at a significantly higher cost. By that point, my wife and I had already ordered replacement doors and windows, and they were installed in our new home two weeks later and at nearly the same price as the doors and windows we had ordered through Jim Barna Chicagoland. And these new doors and windows fit the openings in our log home without having to have trim cover a 10? gap.
Lastly, we had an agreement with Jim Barna Chicagoland to use a 40?? trailer that belonged to them for storage while our home was under construction, with the understanding that we would allow them to keep the trailer on our property for 13 months. That agreement ran out towards the end of October 2007, and they have not removed their trailer as of yet (mid-January 2008). I have tried contacting them via phone and email numerous times, and have not received any response.
All in all, I absolutely recommend against using this company for any purpose whatsoever. They do not stick to their promises, their documentation is severely lacking in detail (we almost used them as our General Contractor for this home- I cannot begin to state how much of a disaster that would have turned into based on what I??ve seen from them so far), they essentially outright lie to their customers, and they do not return phone calls or emails.
If you absolutely must have a Jim Barna log home, inquire with Jim Barna in Tennessee about using a different distributor, as Jim Barna Chicagoland has some of the poorest customer service I have ever encountered and is severely lacking in nearly every regard.

1
★☆☆☆☆

My wife and I purchased a Jim Barna Log Home Systems log package through this distributor. This distributor also sells imported doors and windows, as well as construction services. While we had no particular problems with the log package itself, we had also ordered doors and windows for our new home through this supplier. The doors and windows were ordered well in advance of delivery of the log package (over a year prior!), and we were assured that the doors and windows would delivered in time for them to be installed as the home was being constructed. It turned out that the doors and windows were delivered nearly 3 months late, and we discovered that all of the openings in the log walls were too big (nearly 10 inches in the case of the dining room door, and the supplier suggested to my General Contractor to cover the gap with trim!). There is no excuse for this since the log package distributor and door/window supplier were the same company. Then, to make matters worse, this supplier demanded the remaining balance *prior* to delivering the doors and windows. We informed them that due to how late the materials were, they would have to be paid from our construction loan. They would not accept this. At first, they said a refund of our deposit, which was 50% of the order, would be fine, but that they would have to withhold an amount for storage and auction costs. Then they told us that they had another client who was willing to pay more than our balance due just for the front door unit. We eventually received our full deposit back. About a week later, they called me back and said that they had ??re-thought? their position and that we ??could work something out?. Robert, one of the owners, also mentioned that the door and window sizes to fit our home were non-standard, and that it could take months to receive replacements from another supplier and would likely be at a significantly higher cost. By that point, my wife and I had already ordered replacement doors and windows, and they were installed in our new home two weeks later and at nearly the same price as the doors and windows we had ordered through Jim Barna Chicagoland. And these new doors and windows fit the openings in our log home without having to have trim cover a 10? gap.
Lastly, we had an agreement with Jim Barna Chicagoland to use a 40?? trailer that belonged to them for storage while our home was under construction, with the understanding that we would allow them to keep the trailer on our property for 13 months. That agreement ran out towards the end of October 2007, and they have not removed their trailer as of yet (mid-January 2008). I have tried contacting them via phone and email numerous times, and have not received any response.
All in all, I absolutely recommend against using this company for any purpose whatsoever. They do not stick to their promises, their documentation is severely lacking in detail (we almost used them as our General Contractor for this home- I cannot begin to state how much of a disaster that would have turned into based on what I??ve seen from them so far), they essentially outright lie to their customers, and they do not return phone calls or emails.
If you absolutely must have a Jim Barna log home, inquire with Jim Barna in Tennessee about using a different distributor, as Jim Barna Chicagoland has some of the poorest customer service I have ever encountered and is severely lacking in nearly every regard.

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