Oilstop Drive Thru Oil Change

★★★★☆
  • 2009 S El Camino Real

    San Mateo, CA 94403

    Map & Directions
  • 650-572-8000

About Oilstop Drive Thru Oil Change

Categories
  • Automotive Repair
Details
  • Oil Changes
Hours
Monday: 08:00 AM - 06:00 PM
Tuesday: 08:00 AM - 06:00 PM
Wednesday: 08:00 AM - 06:00 PM
Thursday: Closed
Friday: 08:00 AM - 06:00 PM
Saturday: 08:00 AM - 06:00 PM
Sunday: Closed

Automotive

Automotive
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.

I go get my oil changed every 3000miles. I love going here. The service is great! They always offer me something to drink. They tell me what I need, but don't pressure me to buy anything.

4
★★★★☆

I go get my oil changed every 3000miles. I love going here. The service is great! They always offer me something to drink. They tell me what I need, but don't pressure me to buy anything.

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This place wrote the book for customer service, complete with a soda/water complimentary.. for the wait. The first time I went it was reasonably priced, but the last time I paid $56 for a basic oil change.

5
★★★★★

This place wrote the book for customer service, complete with a soda/water complimentary.. for the wait. The first time I went it was reasonably priced, but the last time I paid $56 for a basic oil change.

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It's nice to go to a drive thru oil place if you've got kids because you don't have to entertain them in a small waiting area, but there is only so long a kid will sit waiting in the back seat, no matter what's in the CD player. They are thorough and they do provide complimentary beverages, but I can't help feeling that it's to distract you from a hard sell. While they say that their employees aren't commissioned and that you are welcome to say no thank you to their suggestions, I think they know that some of their clients don't know what they need and they are ripe for the picking. That said, I compained to Corporate that I couldn't understand some of the staff whose first language is not English and they were responsive and I have noticed that the reps that deal directly with customers seem to be more clear. They also often send coupons in the mail that make it reasonable.

4
★★★★☆

It's nice to go to a drive thru oil place if you've got kids because you don't have to entertain them in a small waiting area, but there is only so long a kid will sit waiting in the back seat, no matter what's in the CD player. They are thorough and they do provide complimentary beverages, but I can't help feeling that it's to distract you from a hard sell. While they say that their employees aren't commissioned and that you are welcome to say no thank you to their suggestions, I think they know that some of their clients don't know what they need and they are ripe for the picking. That said, I compained to Corporate that I couldn't understand some of the staff whose first language is not English and they were responsive and I have noticed that the reps that deal directly with customers seem to be more clear. They also often send coupons in the mail that make it reasonable.

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