Progressive Carpet & Flooring

★★★☆☆

About Progressive Carpet & Flooring

Categories
  • Carpet & Upholstery Cleaners
Details
  • Carpet Repair

Personal Services

Personal Services
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3.0 1
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I used these people to install over 1300 sq feet of carpet in my new home. The prices were average, but I would not call them reasonable. The prices were not competitive either meaning I found the same price with another carpet company and come to think of it, the carpet is plush, but seems cheap to me. I was told the carpet is stain resistant to virtually any sunstance and carries a 10 year warranty. I was ok with the company until their carpet installers came into my home and smoked ciggaretts without asking. When I called the comapny to complain, I was told the supervisor would call me, but I never got a call. I am assuming it was because they got paid and no longer felt how I cared about their service.

Also, after paying the initial deposit, I had to call to set up an appointment, but it wasn't the next day type, so if you are needing it quick you may want to find another company. When I called for an appointment, they didn't have what I wanted in stock and "penciled" me in for the date I asked for. I was told the appointment really couldn't be made until they had my carpet in and they didn't know when the carpet would be in stock.

3
★★★☆☆

I used these people to install over 1300 sq feet of carpet in my new home. The prices were average, but I would not call them reasonable. The prices were not competitive either meaning I found the same price with another carpet company and come to think of it, the carpet is plush, but seems cheap to me. I was told the carpet is stain resistant to virtually any sunstance and carries a 10 year warranty. I was ok with the company until their carpet installers came into my home and smoked ciggaretts without asking. When I called the comapny to complain, I was told the supervisor would call me, but I never got a call. I am assuming it was because they got paid and no longer felt how I cared about their service.

Also, after paying the initial deposit, I had to call to set up an appointment, but it wasn't the next day type, so if you are needing it quick you may want to find another company. When I called for an appointment, they didn't have what I wanted in stock and "penciled" me in for the date I asked for. I was told the appointment really couldn't be made until they had my carpet in and they didn't know when the carpet would be in stock.

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