Sun Auto Service

★☆☆☆☆

About Sun Auto Service

Categories
  • Automotive Repair

Automotive

Automotive
More choices in Las Vegas:
Resultset_next

BMW of Las Vegas

6900 West Sahara Avenue Las Vegas, NV

Resultset_next

S.W.A.T. Tint And Rims

150 Ida Ave Las Vegas, NV

1.0 2
Hi! Sign in to let us know how Sun Auto Service was?
Write a Review
.

Liars and Cheats!

They use cheap, non-OEM parts and cut corners on their repair procedures.

I had a blown radiator, which caused anti-freeze and transmission fluids to co-mingle, eventually destroying the transmission. Had the transmission completely overhauled, and the radiator replaced, to the tune of about $3400. They never power flushed the engine block, just did a fluid drain and refill. The sludge from the contaminated system was still there and contaminated the new radiator. The new manager apparently assumed I was an idiot who knew nothing about car repair. He insisted that the sludge was from engine oil leaking into the cooling system due to an improperly installed intake manifold -- the one major job I had someone else do. He also showed me the oil drain plug, which had grey sludge and fine metal shavings on it. He said this was indicative of a major engine problem and that I would have a major engine failure if I didn't make major repairs to it NOW. The new manager talked AT me, instead of listening to me. He was rude, arrogant, very condescending, and most of all WRONG. Whether he was by incompetence or by dishonesty, I don't know, and I don't really care. It's hsi overall attitude towards me that caused me to smell something fishy.

I took my vehicle to two other mechanics to verify this guy's diagnoses. Turns out he was dead wrong. The sludge came from the cheap oil his shop uses for their oil changes ( I had 4 done with them before this incident) The oil pan plug wasn't even mine. It was a brand new, magnetized one. The metal shavings were aluminum, sticking to the sludge on the plug, and (obviously) not attracted by the magnet. I had the radiator power and chemical flushed at a radiator specialty shop. They showed me after they finished that the cooling system was then clean as a whistle, with no leaks. I then went on a road trip of 1,200 miles. I checked again, the cooling system was still perfectly clean, and I only dropped (probably burned) about a half quart of oil...on a car that has 173k miles on it.

Stayt away from these guys. They are not to be trusted.

1
★☆☆☆☆

Liars and Cheats!

They use cheap, non-OEM parts and cut corners on their repair procedures.

I had a blown radiator, which caused anti-freeze and transmission fluids to co-mingle, eventually destroying the transmission. Had the transmission completely overhauled, and the radiator replaced, to the tune of about $3400. They never power flushed the engine block, just did a fluid drain and refill. The sludge from the contaminated system was still there and contaminated the new radiator. The new manager apparently assumed I was an idiot who knew nothing about car repair. He insisted that the sludge was from engine oil leaking into the cooling system due to an improperly installed intake manifold -- the one major job I had someone else do. He also showed me the oil drain plug, which had grey sludge and fine metal shavings on it. He said this was indicative of a major engine problem and that I would have a major engine failure if I didn't make major repairs to it NOW. The new manager talked AT me, instead of listening to me. He was rude, arrogant, very condescending, and most of all WRONG. Whether he was by incompetence or by dishonesty, I don't know, and I don't really care. It's hsi overall attitude towards me that caused me to smell something fishy.

I took my vehicle to two other mechanics to verify this guy's diagnoses. Turns out he was dead wrong. The sludge came from the cheap oil his shop uses for their oil changes ( I had 4 done with them before this incident) The oil pan plug wasn't even mine. It was a brand new, magnetized one. The metal shavings were aluminum, sticking to the sludge on the plug, and (obviously) not attracted by the magnet. I had the radiator power and chemical flushed at a radiator specialty shop. They showed me after they finished that the cooling system was then clean as a whistle, with no leaks. I then went on a road trip of 1,200 miles. I checked again, the cooling system was still perfectly clean, and I only dropped (probably burned) about a half quart of oil...on a car that has 173k miles on it.

Stayt away from these guys. They are not to be trusted.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My car needed a thermostat and I took my Toyota Camry to Sun Auto Services. They quoted a price of 112.50. But after it was done they added another 59.95 to the bill and claimed that every thermostat change needs to have a radiator flash to be done to it. These people are theives and dishonest bunch. Please stay away from this shop.

PROS: Convenien location
CONS: Dishonest bunch

1
★☆☆☆☆

My car needed a thermostat and I took my Toyota Camry to Sun Auto Services. They quoted a price of 112.50. But after it was done they added another 59.95 to the bill and claimed that every thermostat change needs to have a radiator flash to be done to it. These people are theives and dishonest bunch. Please stay away from this shop.

PROS: Convenien location
CONS: Dishonest bunch

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Sun Auto Service, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review