Koch & Assoc Landscapes

★★☆☆☆

About Koch & Assoc Landscapes

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  • Landscapers
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  • Landscape Designers

Home & Garden

Home & Garden
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2.0 2
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We contracted with Koch and Associates for our extensive home landscaping project. The budget was extremely large but we decided it would be worth splurging on this one part of our new home build. The design was beautiful (Pam does lovely work!) but our experience dealing with the owner, Doug, was pretty miserable. It's nearly impossible to discuss problems with him because he's extremely defensive and never backs down. His workers got the elevations wrong on our patio and, after many heated email, text message and face to face discussions about it, Doug cancelled the pour and had his guys rip everything out and start over. Obviously, this was a huge delay. We also had problems with a very expensive set of leakproof pots. The first two leaked so bad that they had to be replaced (three month delay). When the new pots were installed, one of them failed to drain property (again!) and spilled muddy water into our pool. When I contacted Doug about fixing the pot, he sent two men to affect the repair and then sent us a $200 bill for it. He claimed that there was no charge for fixing the pot and that the $200 was the charge for "fixing" the stuck sprinkler valve that caused the pot to fill up in the first place. The "fix" consisted of opening the valve then closing it again and took less than one minute but he charged us for more than 80 minutes of labor costs -- essentially all of the time his workers were at our house fixing their malfunctioning pot. Beware of doing business with this company.

1
★☆☆☆☆

We contracted with Koch and Associates for our extensive home landscaping project. The budget was extremely large but we decided it would be worth splurging on this one part of our new home build. The design was beautiful (Pam does lovely work!) but our experience dealing with the owner, Doug, was pretty miserable. It's nearly impossible to discuss problems with him because he's extremely defensive and never backs down. His workers got the elevations wrong on our patio and, after many heated email, text message and face to face discussions about it, Doug cancelled the pour and had his guys rip everything out and start over. Obviously, this was a huge delay. We also had problems with a very expensive set of leakproof pots. The first two leaked so bad that they had to be replaced (three month delay). When the new pots were installed, one of them failed to drain property (again!) and spilled muddy water into our pool. When I contacted Doug about fixing the pot, he sent two men to affect the repair and then sent us a $200 bill for it. He claimed that there was no charge for fixing the pot and that the $200 was the charge for "fixing" the stuck sprinkler valve that caused the pot to fill up in the first place. The "fix" consisted of opening the valve then closing it again and took less than one minute but he charged us for more than 80 minutes of labor costs -- essentially all of the time his workers were at our house fixing their malfunctioning pot. Beware of doing business with this company.

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the place where I used to work got Koch & Assoc guys ired for ladscaping they did their work pretty well and made thhe place very beautiful everybody who saw it was praising them.they are very professional guys and knoweagable also .the workers were very soft spoken hardworking and very honest.they have a magic in their hands.I liked their work very well.

4
★★★★☆

the place where I used to work got Koch & Assoc guys ired for ladscaping they did their work pretty well and made thhe place very beautiful everybody who saw it was praising them.they are very professional guys and knoweagable also .the workers were very soft spoken hardworking and very honest.they have a magic in their hands.I liked their work very well.

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