Collection Bureau Inc

★★★★☆
  • 719 1st St S

    Nampa, ID 83651

    Map & Directions
  • 208-463-4600

Finance

Finance
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AWFUL! HORRIBLE!! DISGRACEFUL COMPANY! Yes, I owe a debt. However, I don't deserve to be treated so low. Reading the string of comments above, it is obvious CBI needs to get their act together. It started with Amber, she left a voice

3
★★★★★

AWFUL! HORRIBLE!! DISGRACEFUL COMPANY! Yes, I owe a debt. However, I don't deserve to be treated so low. Reading the string of comments above, it is obvious CBI needs to get their act together. It started with Amber, she left a voice

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I would really like to rate this company with a -1 star but that is not allowed. First of all it's obvious the only 5 star rating is put here by this company.

Their staff is unprofessional and rude.

I had a random call from "Shane"

3
★★★★★

I would really like to rate this company with a -1 star but that is not allowed. First of all it's obvious the only 5 star rating is put here by this company.

Their staff is unprofessional and rude.

I had a random call from "Shane"

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I had the worst experience with this company. I called about a discrepancy that was the fault of the Collection Bureau. I spoke to BETTY who was very rude and accused me of providing bogus information, which was untrue. After further

3
★★★★★

I had the worst experience with this company. I called about a discrepancy that was the fault of the Collection Bureau. I spoke to BETTY who was very rude and accused me of providing bogus information, which was untrue. After further

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First they call and its an automated system that sounds just like the kids school automated system. then some guy comes on the line threatening to sue me for a debt that's not even mine! he was totally rude and in the end he hung up on me.

3
★★★★★

First they call and its an automated system that sounds just like the kids school automated system. then some guy comes on the line threatening to sue me for a debt that's not even mine! he was totally rude and in the end he hung up on me.

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I understand that the employees at The Collection Bureau are not providing customer service to the people they are collecting debs from and only to the people they are collecting debts for. However, this does not give them the right to treat people poorly. I have NEVER witnessed such unprofessional behavior in a law office in my life...and I've delt with alot of law offices. If I were Mark Clark I would be humilated to have someone like Betty representing my office. Her rudeness was truely the most appalling thing I have witnessed in a very long time. Regardless of what type of professional office you work for you should always conduct yourself in a very professional manner. Betty should definately seek some training on how to better handle herself in the "supervising" position she is in.

0
★☆☆☆☆

I understand that the employees at The Collection Bureau are not providing customer service to the people they are collecting debs from and only to the people they are collecting debts for. However, this does not give them the right to treat people poorly. I have NEVER witnessed such unprofessional behavior in a law office in my life...and I've delt with alot of law offices. If I were Mark Clark I would be humilated to have someone like Betty representing my office. Her rudeness was truely the most appalling thing I have witnessed in a very long time. Regardless of what type of professional office you work for you should always conduct yourself in a very professional manner. Betty should definately seek some training on how to better handle herself in the "supervising" position she is in.

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Very Rude! Not easy to work with. Betty definately needs some customer service training. I realize they are in collections but very unwilling to work with people. Would not recommend... Get a loan and pay them off asap so you do not have to work with such rude and unpleasant people!

0
★☆☆☆☆

Very Rude! Not easy to work with. Betty definately needs some customer service training. I realize they are in collections but very unwilling to work with people. Would not recommend... Get a loan and pay them off asap so you do not have to work with such rude and unpleasant people!

Pros: None

Cons: See Comments

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Great results, friendly staff & outstanding results are just 3 of the things that make Collection Bureau, Inc the best Idaho collection agency. I highly suggest that anyone wanting better results on their collections, try this company out

2
★★★★★

Great results, friendly staff & outstanding results are just 3 of the things that make Collection Bureau, Inc the best Idaho collection agency. I highly suggest that anyone wanting better results on their collections, try this company out

Pros: Attorney owned, Idaho company

 

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