Ken's Transmission

★★★★☆
We've been in business for over 27 years because we do it right the first time!!!
  • 2630 E Bell Rd Ste 4 ,

    Phoenix, AZ 85032

    Map & Directions
  • 602-867-3354

Automotive

Automotive
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Took my older truck into Ken's because I thought the transmission was shot. I was planning on spending around $2k for a total transmission rebuild. Had my trucked towed to Ken's and within 30 minutes they called me back and said it didn't need a transmission rebuild and that I had some error codes in my computer that weren't related to my transmission. They offered to have it towed to a full-service auto shop and have some tests done on it. Only reason I refused is because I can do these other repairs myself. Ken's saved me around $1500.00! My repairs that I did myself cost me $500. Ken's didn't even charge me for the tests that they did!! GREAT PLACE, never experienced anything like it!

2
★★★★★

Took my older truck into Ken's because I thought the transmission was shot. I was planning on spending around $2k for a total transmission rebuild. Had my trucked towed to Ken's and within 30 minutes they called me back and said it didn't need a transmission rebuild and that I had some error codes in my computer that weren't related to my transmission. They offered to have it towed to a full-service auto shop and have some tests done on it. Only reason I refused is because I can do these other repairs myself. Ken's saved me around $1500.00! My repairs that I did myself cost me $500. Ken's didn't even charge me for the tests that they did!! GREAT PLACE, never experienced anything like it!

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Dropped off car at 7:50 am. Described issues it was having and asked them to service the transmission. A second employee told the first that ""servicing"" wouldn't correct my problem. Thirty minutes later I received a call stating tranny was shot and would cost $1700 to rebuild. Asked them what kind of troubleshooting they did in 30 minutes when their garage was full of cars and nobody had been working yet. Didn't receive a satisfactory answer from them. I took my car home, reseated a pig-tail connector at the alternator and the car runs perfect now. NO ERROR CODES, NO SLIPPING OR HARD SHIFTING, and most important NO $1700 out of my pocket. What a joke this place is.

0
★☆☆☆☆

Dropped off car at 7:50 am. Described issues it was having and asked them to service the transmission. A second employee told the first that ""servicing"" wouldn't correct my problem. Thirty minutes later I received a call stating tranny was shot and would cost $1700 to rebuild. Asked them what kind of troubleshooting they did in 30 minutes when their garage was full of cars and nobody had been working yet. Didn't receive a satisfactory answer from them. I took my car home, reseated a pig-tail connector at the alternator and the car runs perfect now. NO ERROR CODES, NO SLIPPING OR HARD SHIFTING, and most important NO $1700 out of my pocket. What a joke this place is.

Cons: YOU PICK IT

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The people at Ken's were fantastic! They went above and beyond in taking care of me from helping me get a rental car to searching for parts and replacing my transmission. They provided this service in a timely manner at a reasonable price. They even stayed late when I couldn't get there in time to pick up my car. As a woman alone, I hate working with car repair and have been taken advantage of on several occaisions. Ken's has returned my faith in quality car care at reasonable prices and would highly recommend them to you. I cannot say enough how much I appreciate the way they took care of me.

2
★★★★★

The people at Ken's were fantastic! They went above and beyond in taking care of me from helping me get a rental car to searching for parts and replacing my transmission. They provided this service in a timely manner at a reasonable price. They even stayed late when I couldn't get there in time to pick up my car. As a woman alone, I hate working with car repair and have been taken advantage of on several occaisions. Ken's has returned my faith in quality car care at reasonable prices and would highly recommend them to you. I cannot say enough how much I appreciate the way they took care of me.

Pros: service, price, care

Cons: tucked in back, you'd miss it if you weren't watching

Message from Ken's Transmission

Kens Transmissions are auto and truck transmission repair and service specialist. We take pride in our work and as we have been in business for over 27 years in the same location, we can stand behind our work and our word. We can have your vehicle transported if you need, and can take you back to where you need to be.We don not play games with price and our integrity stands for itself. Look closely for us as you drive down Bell Rd. We are tucked away in the corner on the North side of the road just behind the brake shop. Call Ken if you have any questions.

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Key Points

  • We've been in business for over 27 years because we do it right the first time!!!
 

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