American Telegram

★★★☆☆
  • 7365 Prairie Falcon Rd # 160

    Las Vegas, NV 89128

    Map & Directions
  • 702-242-8000

About American Telegram

3.0 4
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Telegrams. Really. What a load of tosh.

1
★☆☆☆☆

Telegrams. Really. What a load of tosh.

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I needed to cancel a contract within the "cooling off" period per the instructions from a company that had offered to help me save my house. House was going to auction within days and I was overwhelmed. At the last hour, my funds came through and I was able to deal directly with my mortgage company. I did not need the services of this predatory lender at all. It stated in my agreement that I either had to drive directly to their offices with a hand delivered letter( 200 miles away,not possible or reasonable) OR send a TELEGRAM to cancel agreement. I had mere hours to do so. I had no idea that there was such a thing as a telegram to cancel an agreement. I thought telegrams were old news and in the past,used for greetings only,etc. I found American Telegram online and called over the phone. Terri was the agent that I spoke with. So friendly, so helpful. Totally professional,she reassured me that this process is valid and that I would be able to cancel as I was within the terms of cancel time frame. Within minutes, she had a document ready for sending and she walked me through the entire process, she handled everything for me so efficiently. Totally relieved and satisfied with their service. Without them I would have been stuck in a contract that could have cost me my house and the equity in it. This was Thursday evening. Today Roger from American Telegram called me to update me regarding the document, he followed up with the business in question. He informed them that by law they were supposed to respond to telegram and let them know that legally I was covered on my end. With all of the pressure that I have been facing, I totally appreciate the professionalism that both Terri and Roger exhibited towards me in my time of need. Bottom Line, American Telegram helped me tremendously. Without them, I would have been stuck in an agreement with a company that was not acting in my best interest. The last thing I needed was to be bound to a contract that was essentially setting me up to lose my house. I am very grateful for the services of American Telegram for saving me time money and stress.

5
★★★★★

I needed to cancel a contract within the "cooling off" period per the instructions from a company that had offered to help me save my house. House was going to auction within days and I was overwhelmed. At the last hour, my funds came through and I was able to deal directly with my mortgage company. I did not need the services of this predatory lender at all. It stated in my agreement that I either had to drive directly to their offices with a hand delivered letter( 200 miles away,not possible or reasonable) OR send a TELEGRAM to cancel agreement. I had mere hours to do so. I had no idea that there was such a thing as a telegram to cancel an agreement. I thought telegrams were old news and in the past,used for greetings only,etc. I found American Telegram online and called over the phone. Terri was the agent that I spoke with. So friendly, so helpful. Totally professional,she reassured me that this process is valid and that I would be able to cancel as I was within the terms of cancel time frame. Within minutes, she had a document ready for sending and she walked me through the entire process, she handled everything for me so efficiently. Totally relieved and satisfied with their service. Without them I would have been stuck in a contract that could have cost me my house and the equity in it. This was Thursday evening. Today Roger from American Telegram called me to update me regarding the document, he followed up with the business in question. He informed them that by law they were supposed to respond to telegram and let them know that legally I was covered on my end. With all of the pressure that I have been facing, I totally appreciate the professionalism that both Terri and Roger exhibited towards me in my time of need. Bottom Line, American Telegram helped me tremendously. Without them, I would have been stuck in an agreement with a company that was not acting in my best interest. The last thing I needed was to be bound to a contract that was essentially setting me up to lose my house. I am very grateful for the services of American Telegram for saving me time money and stress.

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0 out of 1 people found this review helpful.

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Did not provide the service advertised and does not answer their phones. I'll take it up with Wells Fargo for a refund.

1
★☆☆☆☆

Did not provide the service advertised and does not answer their phones. I'll take it up with Wells Fargo for a refund.

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1 out of 1 people found this review helpful.

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As CEO & Founder I can assure you American Telegram has been and continues to be in existence since 1989. We have been listed on the cover of Inc. Magazine as one of America's fastest growing companies. We are not Global Apogee.

As American Telegram continues to grow into today's environment, we will be providing new and interesting products to service our clients. At this time we handle both in person, mailed and overseas messaging, in addition to celebrities, congress, etc. We are known for our Volume Accounts handling hospitals, prisons, and other large institutions needing quick turnaround of important messages in bulk.

I have no knowledge of this problem you are having which makes me question your motives. Perhaps a disgruntled employee that was let go? While the company still thrives in Las Vegas, we have not been at the location the writer claims, for over 6 years. Either way, communication is the name of the game. I would take that route before trying to discredit a good company.

5
★★★★★

As CEO & Founder I can assure you American Telegram has been and continues to be in existence since 1989. We have been listed on the cover of Inc. Magazine as one of America's fastest growing companies. We are not Global Apogee.

As American Telegram continues to grow into today's environment, we will be providing new and interesting products to service our clients. At this time we handle both in person, mailed and overseas messaging, in addition to celebrities, congress, etc. We are known for our Volume Accounts handling hospitals, prisons, and other large institutions needing quick turnaround of important messages in bulk.

I have no knowledge of this problem you are having which makes me question your motives. Perhaps a disgruntled employee that was let go? While the company still thrives in Las Vegas, we have not been at the location the writer claims, for over 6 years. Either way, communication is the name of the game. I would take that route before trying to discredit a good company.

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0 out of 2 people found this review helpful.

 

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