Professional Roofing and Exteriors

★★★★★
  • 5790 Lamar Street

    Arvada, CO 80002

    Cross street: Ralston and Lamar

    Map & Directions
  • 303-420-0986

Home & Garden

Home & Garden
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Professional Roofing replaced our roof in March 2012. I can't say enough about how pleased we are. The roofing team had their work cut out for them replacing a roof on a home built in 1907. The results are outstanding!

Doraine, in the

3
★★★★★

Professional Roofing replaced our roof in March 2012. I can't say enough about how pleased we are. The roofing team had their work cut out for them replacing a roof on a home built in 1907. The results are outstanding!

Doraine, in the

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This company gives terrible customer service and they do not warranty their work once it is completed. We contacted them for a problem with the roof they installed and was told "there was no record of them ever doing our roof." We

3
★★★★★

This company gives terrible customer service and they do not warranty their work once it is completed. We contacted them for a problem with the roof they installed and was told "there was no record of them ever doing our roof." We

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Hired as a "contractor" (to avoid paying employee benefits) this company promissed a commission payout that they have yet to pay.

Look for another place to work these guys are crooks.

0
★☆☆☆☆

Hired as a "contractor" (to avoid paying employee benefits) this company promissed a commission payout that they have yet to pay.

Look for another place to work these guys are crooks.

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My family is so pleased with Professional Roofing and Exteriors that we want to share our experience with others. Every step of the way, we received great customer service. The roofing crew was efficient and cleaned up perfectly. They had their own inspector who fixed a few minor things so that the roof was ready for the city's inspection. We are keeping the sign in our yard so our neighbors can ask us about this company. We highly recommend Professional Roofing.

2
★★★★★

My family is so pleased with Professional Roofing and Exteriors that we want to share our experience with others. Every step of the way, we received great customer service. The roofing crew was efficient and cleaned up perfectly. They had their own inspector who fixed a few minor things so that the roof was ready for the city's inspection. We are keeping the sign in our yard so our neighbors can ask us about this company. We highly recommend Professional Roofing.

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My roof, fence, multiple windows, & deck were ravished by a wind/hail/rainstorm last year. I was impressed by a neighbor??s roof and he strongly suggested Professional Roofing. I called and Steve came out, gave me a bid, set me up, and throughout checked in and kept in touch with me. Laura in customer service at once solved a very minor problem we had. This is the most professional construction experience I have experienced in 66 years of life. Furthermore, between insurance and bank ??games?, Professional Roofing (Doraine Stangel) guided me, cajoled me, and calmed me down. We dealt with insurance and banks from 6-23-10 to 10-21-10, when I was finally able to write a check to Professional Roofing. Our great thanks to the amazing, outstanding roofing crew, and the rest of this organization. You should all be very proud of your service to our community.

2
★★★★★

My roof, fence, multiple windows, & deck were ravished by a wind/hail/rainstorm last year. I was impressed by a neighbor??s roof and he strongly suggested Professional Roofing. I called and Steve came out, gave me a bid, set me up, and throughout checked in and kept in touch with me. Laura in customer service at once solved a very minor problem we had. This is the most professional construction experience I have experienced in 66 years of life. Furthermore, between insurance and bank ??games?, Professional Roofing (Doraine Stangel) guided me, cajoled me, and calmed me down. We dealt with insurance and banks from 6-23-10 to 10-21-10, when I was finally able to write a check to Professional Roofing. Our great thanks to the amazing, outstanding roofing crew, and the rest of this organization. You should all be very proud of your service to our community.

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I have already recommended professional roofing to several people already. our customer service rep megan was always available - thx. The crew was clean and hard working. I am grateful for dan in that he kept with me as i challenged the insurance company. I also appreciate teh upgrades to meet the code requirements. Thank you so very much.

2
★★★★★

I have already recommended professional roofing to several people already. our customer service rep megan was always available - thx. The crew was clean and hard working. I am grateful for dan in that he kept with me as i challenged the insurance company. I also appreciate teh upgrades to meet the code requirements. Thank you so very much.

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Phil was great to work with. He always returned calls, and was always on time when he said he would be there. The guys who installed the roof did a great job also. Picked up after themselves. i am very pleased.

2
★★★★★

Phil was great to work with. He always returned calls, and was always on time when he said he would be there. The guys who installed the roof did a great job also. Picked up after themselves. i am very pleased.

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Dan is great and the office personnel was friendly, professional and on top of everything. We will definitely recommend professional roofing and we already have numerous times.

2
★★★★★

Dan is great and the office personnel was friendly, professional and on top of everything. We will definitely recommend professional roofing and we already have numerous times.

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Excellent job. Neat organized and done quickly. Our property was well protected. Our salesman Don was excellent and helped us extremely and helped us tremendously with our insurance company and he was very friendly. The crew did an excellent job and we are very satisfied with our new roof.

2
★★★★★

Excellent job. Neat organized and done quickly. Our property was well protected. Our salesman Don was excellent and helped us extremely and helped us tremendously with our insurance company and he was very friendly. The crew did an excellent job and we are very satisfied with our new roof.

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John paid extra attention to our questions and needs. His professionalism was very instrumental in our deciding to give extra work to professional roofing.

2
★★★★★

John paid extra attention to our questions and needs. His professionalism was very instrumental in our deciding to give extra work to professional roofing.

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Don did a great job . Everything went so well. We really appreciated his followups and dealing with the insurance company. The customer service was excellent and we are very satisfied with our new roof.

2
★★★★★

Don did a great job . Everything went so well. We really appreciated his followups and dealing with the insurance company. The customer service was excellent and we are very satisfied with our new roof.

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I couldnt be happier with both the results and the customer service.

2
★★★★★

I couldnt be happier with both the results and the customer service.

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We are very satisfied with our new roof and could not be happier with both the results and the customer service. We will definitely recommend yoru company in the future.

2
★★★★★

We are very satisfied with our new roof and could not be happier with both the results and the customer service. We will definitely recommend yoru company in the future.

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Don did a great job from beginning to end. His professionalism knowledge and supervisory skills were invaluable. He is a true asset to your company.

2
★★★★★

Don did a great job from beginning to end. His professionalism knowledge and supervisory skills were invaluable. He is a true asset to your company.

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Tim was very professional. Customer service did a great job of following up with our insurance company. The roofing crew was a group of no nonesence hard workers who were very respectful. Our roof is a great quality roof and we have recommended other neighbors to use professional roofing.

2
★★★★★

Tim was very professional. Customer service did a great job of following up with our insurance company. The roofing crew was a group of no nonesence hard workers who were very respectful. Our roof is a great quality roof and we have recommended other neighbors to use professional roofing.

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Oliver and Dane were very easy to work with and did a great job getting all of the work done while we were out of town.

2
★★★★★

Oliver and Dane were very easy to work with and did a great job getting all of the work done while we were out of town.

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Nothing really, Phil was great to work with. Always returned calls, and was always on time when he said he would be here. The guy who installed the roof did a great job also. Picked up after. Very pleased.

2
★★★★★

Nothing really, Phil was great to work with. Always returned calls, and was always on time when he said he would be here. The guy who installed the roof did a great job also. Picked up after. Very pleased.

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I can not think of one thing, calls were always answered and questions always answered. I have one more to go. (Three total with you) And I feel confident that all will be taken care of. Thanks.

2
★★★★★

I can not think of one thing, calls were always answered and questions always answered. I have one more to go. (Three total with you) And I feel confident that all will be taken care of. Thanks.

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Phil is great! He did a job handling our project. I hope we never have to do this again if we do we will call Professional Roofing.

2
★★★★★

Phil is great! He did a job handling our project. I hope we never have to do this again if we do we will call Professional Roofing.

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Our neighbor next door was asking who did our roof and are thinking about redoing their roof soon. Dave was great to work with!

2
★★★★★

Our neighbor next door was asking who did our roof and are thinking about redoing their roof soon. Dave was great to work with!

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Our Sales Representative was very attentive and willing to take the time to explain procedures etc. The Roofing Crew was fast and the workmanship was good. We are happy with the work. Our roof looks beautiful. It is the best roof on the block.

5
★★★★★

Our Sales Representative was very attentive and willing to take the time to explain procedures etc. The Roofing Crew was fast and the workmanship was good. We are happy with the work. Our roof looks beautiful. It is the best roof on the block.

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I like my new roof it was good doing bizness with you!! Thank you.

2
★★★★★

I like my new roof it was good doing bizness with you!! Thank you.

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I was so please at the excellent customer service that we received from Professional Roofing. From the initial contact of the receptionist to request a quote, all the way through until we worked with the accounting department to get the claim with our insurance company settled, we had great treatment. Plus, our new roof and gutters make our house stand out in our neighborhood.

5
★★★★★

I was so please at the excellent customer service that we received from Professional Roofing. From the initial contact of the receptionist to request a quote, all the way through until we worked with the accounting department to get the claim with our insurance company settled, we had great treatment. Plus, our new roof and gutters make our house stand out in our neighborhood.

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Hail destoyed our roof and we wanted to use a roofer located in our city. Professional Roofing's owner has lived and worked here his whole life. We heard about him through the Chamber of Commerce. Plus, many of our neighbors had signs in their yards and told us the company was great. Our experience was better than we expected. Our house looks wonderful and the entire staff was great to work with. Even the process of getting the claim handled through our insurance company was made easier with their help.

2
★★★★★

Hail destoyed our roof and we wanted to use a roofer located in our city. Professional Roofing's owner has lived and worked here his whole life. We heard about him through the Chamber of Commerce. Plus, many of our neighbors had signs in their yards and told us the company was great. Our experience was better than we expected. Our house looks wonderful and the entire staff was great to work with. Even the process of getting the claim handled through our insurance company was made easier with their help.

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Excellent Service! Knew what our problem was right away and was able to fix it when other roofers could not. The service professional from Professional Roofing was able to identify the problem right away and fix it.

5
★★★★★

Excellent Service! Knew what our problem was right away and was able to fix it when other roofers could not. The service professional from Professional Roofing was able to identify the problem right away and fix it.

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You were great, everything was cleaned up.

2
★★★★★

You were great, everything was cleaned up.

.

Professional was fantastic to work with when we needed roof repairs. The owner went to bat for us when our insurance would only cover gutters due to hail damage and we had roof, siding and other damages. Dan sent a letter and met with State Farm to confirm all hail damages.

Once the work began, we learned our house needed resheeting. I called Megan who was already working on it! In 30 minutes, Professional had an approval from insurance for the unexpected repair, the materials on site, and began the resheeting!

It took a day and a half to do our house and detatched 5 car garage. They swept the area twice as I followed behind. It is the nature of the beast to find nails and that we did, even for a day or two later, but they did good cleaning all that they could.

It gets better...the painters did just as good a job. They kept asking "anything else?" until I said that's all. The seemless gutter guys (Partida) were fantastic. They even hand made holders to keep 2 of the gutters in place when they aren't on the ground so we don't have to step over them. I will be thanking them again this winter when my gutters don't drip or leak!

I am thoroughly please with Professional Roofing and all the crews that worked hard to make my place even better than my (high) expectations.

2
★★★★☆

Professional was fantastic to work with when we needed roof repairs. The owner went to bat for us when our insurance would only cover gutters due to hail damage and we had roof, siding and other damages. Dan sent a letter and met with State Farm to confirm all hail damages.

Once the work began, we learned our house needed resheeting. I called Megan who was already working on it! In 30 minutes, Professional had an approval from insurance for the unexpected repair, the materials on site, and began the resheeting!

It took a day and a half to do our house and detatched 5 car garage. They swept the area twice as I followed behind. It is the nature of the beast to find nails and that we did, even for a day or two later, but they did good cleaning all that they could.

It gets better...the painters did just as good a job. They kept asking "anything else?" until I said that's all. The seemless gutter guys (Partida) were fantastic. They even hand made holders to keep 2 of the gutters in place when they aren't on the ground so we don't have to step over them. I will be thanking them again this winter when my gutters don't drip or leak!

I am thoroughly please with Professional Roofing and all the crews that worked hard to make my place even better than my (high) expectations.

Pros: Always available to take call. Roofers are quick and concise

Cons: none

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This company's name is an oxymoron, they are anything but professional. This company changed the estimate 3 times from what they originally quoted, then wanted to wait for price increases on product before I signed the contract; and then wanted to raise it even after the contract was signed, "due to 'price increases' again". I had requested an upgraded material, and modifications to deal with existing issues with the roof, and the prices quoted were in line of what they should have been. This is where the good news stops.

The materials that they brought out were wrong to begin with. After informing them of the problems, it took an additional week to get the right materials (I guess small in proportion, since it took 3 months to get the job done). They started the job, removed ridge venting that was already there and shingled over the open void, without replacing it... and to boot, they didn't put any support behind it. After catching them doing this, (they were supposed to be putting ridge venting on the whole roof) there was finger pointing from everyone in the company. The foreman said it was the secretary, the secretary blamed the salesman and foreman. The gutters were blocked and were not allowed to drain properly because of the new shingle installation. According to them, this was my responsibility and my problem. Water backed up under the shingles and leaked inside the house as a result of no ice and water shield, so apparently there was no mid-roof inspection done. After the roof was completed, I was asked to pay an additional $2500 in items that the insurance company "would not cover", even though their contract stated that the stated amount was all I was required to pay. Now mind you, that this figure was almost double of what was very first quoted amount was, and the upgrades I requested were only $2000. After speaking to the insurance company, the requested additional amount was never requested or communicated to the insurance company for approval, so they declined it. This was all submitted to them after the job was done.

The warranty does not seem to be worth the paper it is written on, since I have been dismissed twice. STAY AWAY from this company. The only reason there is one star, is because you cant rate "no stars". Buyer beware!

0
★☆☆☆☆

This company's name is an oxymoron, they are anything but professional. This company changed the estimate 3 times from what they originally quoted, then wanted to wait for price increases on product before I signed the contract; and then wanted to raise it even after the contract was signed, "due to 'price increases' again". I had requested an upgraded material, and modifications to deal with existing issues with the roof, and the prices quoted were in line of what they should have been. This is where the good news stops.

The materials that they brought out were wrong to begin with. After informing them of the problems, it took an additional week to get the right materials (I guess small in proportion, since it took 3 months to get the job done). They started the job, removed ridge venting that was already there and shingled over the open void, without replacing it... and to boot, they didn't put any support behind it. After catching them doing this, (they were supposed to be putting ridge venting on the whole roof) there was finger pointing from everyone in the company. The foreman said it was the secretary, the secretary blamed the salesman and foreman. The gutters were blocked and were not allowed to drain properly because of the new shingle installation. According to them, this was my responsibility and my problem. Water backed up under the shingles and leaked inside the house as a result of no ice and water shield, so apparently there was no mid-roof inspection done. After the roof was completed, I was asked to pay an additional $2500 in items that the insurance company "would not cover", even though their contract stated that the stated amount was all I was required to pay. Now mind you, that this figure was almost double of what was very first quoted amount was, and the upgrades I requested were only $2000. After speaking to the insurance company, the requested additional amount was never requested or communicated to the insurance company for approval, so they declined it. This was all submitted to them after the job was done.

The warranty does not seem to be worth the paper it is written on, since I have been dismissed twice. STAY AWAY from this company. The only reason there is one star, is because you cant rate "no stars". Buyer beware!

Pros: None that can thought of

Cons: Sub-standard work, did not complete job

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Where do I start? The roof was not installed to the standards stated on their contract, their crews left our lawn littered with nails and scrap material (which we didn't find until after the snow melted) and cost overruns ate up insurance money that was supposed to cover work Professional was not doing. Their window sub-contractor mis-measured the winow twice, so it took 3 months to replace a window. When we tried to withold final payment until the work was completed as per the contract they threatened a lien. We agreed to pay after they scheduled someone to come out & finish everything up. Guess what, they never showed and the work still hasn't been completed. You would be better off not having a roof on your house than hiring Professional to do any work.

0
★☆☆☆☆

Where do I start? The roof was not installed to the standards stated on their contract, their crews left our lawn littered with nails and scrap material (which we didn't find until after the snow melted) and cost overruns ate up insurance money that was supposed to cover work Professional was not doing. Their window sub-contractor mis-measured the winow twice, so it took 3 months to replace a window. When we tried to withold final payment until the work was completed as per the contract they threatened a lien. We agreed to pay after they scheduled someone to come out & finish everything up. Guess what, they never showed and the work still hasn't been completed. You would be better off not having a roof on your house than hiring Professional to do any work.

Pros: Materials used on roof were high quality

Cons: No follow through

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Before you get a new roof the company IS REQUIRED to pull a permit with whatever city you are located in and before they company gets paid a city inspector makes sure everything is up to code. Whoever wrote the first review sounds like they don't know what their talking about as I just went through this process and they did a great job start to finish.
~Joyce C.

5
★★★★★

Before you get a new roof the company IS REQUIRED to pull a permit with whatever city you are located in and before they company gets paid a city inspector makes sure everything is up to code. Whoever wrote the first review sounds like they don't know what their talking about as I just went through this process and they did a great job start to finish.
~Joyce C.

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we contacted professional roofing of arvada to repair our roof. They informed us that in order to pass inspection, our roof would have to be replaced, not repaired. We now have leaks we never had before, we have interior damage, there are black streaks running down our siding, and the heat tape no longer works on 1 side of the house. Coincidence? We have lost (and are still losing) rental income and Professional roofing is making no effort to rectify the problems. Also, remember the inspection. There's no such thing as a roof inspection for re-roofing or repairing, only if you are changing the roof line. We were sold a roof we didn't need.

1
★☆☆☆☆

we contacted professional roofing of arvada to repair our roof. They informed us that in order to pass inspection, our roof would have to be replaced, not repaired. We now have leaks we never had before, we have interior damage, there are black streaks running down our siding, and the heat tape no longer works on 1 side of the house. Coincidence? We have lost (and are still losing) rental income and Professional roofing is making no effort to rectify the problems. Also, remember the inspection. There's no such thing as a roof inspection for re-roofing or repairing, only if you are changing the roof line. We were sold a roof we didn't need.

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Business Response:

Professional Roofing always stands behind its warranties. Every city requires a permit before the work begins and an inspection when the work is complete. If the leaking began after the city's inspection, and it was related to the work that our crew did, we would fix it so that the homeowner is satisfied. Our reputation depends on us providing this level of service.

More about Professional Roofing and Exteriors

Roofing, Gutters, Soffit, Facia, Waterproofing, Deck Coatings, Concrete, Skylights, Painting, Siding, Windows, Doors, Framing

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