Chic Warehouse

★★★★☆
Heights area furniture show room for designer pieces for every room in the house at discounted prices.
  • 731 Yale St

    Houston, TX 77007

    Map & Directions
  • 713-822-3392

About Chic Warehouse

Hours
Wednesday, Thursday, Friday, Saturday 10am-7pm, Sunday 11am-5pm

Home & Garden

Home & Garden
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I love their furniture its very forward looking. I never see such designs before.

5
★★★★★

I love their furniture its very forward looking. I never see such designs before.

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.

Charles is awesome to work with and the product is great and at fantastic prices. Quick turnaround. I will be back!

3
★★★★★

Charles is awesome to work with and the product is great and at fantastic prices. Quick turnaround. I will be back!

.

I recently bought yet another couch from Chic Warehouse. Our formal living furniture (2 chairs, sofa, coffee table) came from there about 2 years ago and have been great. Charles is very helpful and was very patient with my wife and I who

3
★★★★★

I recently bought yet another couch from Chic Warehouse. Our formal living furniture (2 chairs, sofa, coffee table) came from there about 2 years ago and have been great. Charles is very helpful and was very patient with my wife and I who

.

My husband and I ordered a hall table for our entry way that we were very excited about as it matched our Crate and Barrel coffee table, but was half the price. I am now wishing I had ordered through Crate and Barrel, who's customer

3
★★★★★

My husband and I ordered a hall table for our entry way that we were very excited about as it matched our Crate and Barrel coffee table, but was half the price. I am now wishing I had ordered through Crate and Barrel, who's customer

.

In 2010, my partner and I had decided we would completely redo the living room with new paint and furniture. We wanted something of a modern interpreation of mid-century style and looked at various places around Houston. We saw an ad for

3
★★★★★

In 2010, my partner and I had decided we would completely redo the living room with new paint and furniture. We wanted something of a modern interpreation of mid-century style and looked at various places around Houston. We saw an ad for

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This is another one of those companies that on the outside looks great and like it can be trusted, but we feel duped! Our family ordered a piece of furniture in July and has yet to receive it or get any notification of status of delivery from the company. We called about a week ago to inquire about the delay and were informed that the order was delayed so they could get as many orders on one shipment as possible. I get it, that's smart business, but what about customer service???? We are still waiting.....

1
★☆☆☆☆

This is another one of those companies that on the outside looks great and like it can be trusted, but we feel duped! Our family ordered a piece of furniture in July and has yet to receive it or get any notification of status of delivery from the company. We called about a week ago to inquire about the delay and were informed that the order was delayed so they could get as many orders on one shipment as possible. I get it, that's smart business, but what about customer service???? We are still waiting.....

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.

The things that keep me coming back to Chic Warehouse are the great selection, good prices, and personal service. Charles (the owner) will take the time to consult with you on your needs and help find the best fit. That means he??ll even tell you NOT to buy something if he doesn??t think you really need it. He??s in it to make customers for life and he??s done that with us. And one other thing: My house looks fantastic.

2
★★★★★

The things that keep me coming back to Chic Warehouse are the great selection, good prices, and personal service. Charles (the owner) will take the time to consult with you on your needs and help find the best fit. That means he??ll even tell you NOT to buy something if he doesn??t think you really need it. He??s in it to make customers for life and he??s done that with us. And one other thing: My house looks fantastic.

Pros: Charles, selection and prices

Cons: none

.

I went to this furniture shop and it was the best shop all around I go great service and great furniture for a great savings compared to all the other stores I looked at I highly recommend it to everyone

2
★★★★★

I went to this furniture shop and it was the best shop all around I go great service and great furniture for a great savings compared to all the other stores I looked at I highly recommend it to everyone

Pros: awesome furniture deals

Cons: none

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My husband and I were looking for high quality furniture that was also different from what it is sold in almost all the places in Houston. Most of the furniture stores repeat the same models, and those that sell stylish furniture, are too expensive. But only in Chic Warehouse we found exactly the style and quality furniture that we were looking for and very reasonable prices. We bought a casual dinning room, living room and the bedroom for incredible prices.
I'm looking forward to come back to that place.
I strongly recommend this place and you will also have a good customer service from the owners.

2
★★★★★

My husband and I were looking for high quality furniture that was also different from what it is sold in almost all the places in Houston. Most of the furniture stores repeat the same models, and those that sell stylish furniture, are too expensive. But only in Chic Warehouse we found exactly the style and quality furniture that we were looking for and very reasonable prices. We bought a casual dinning room, living room and the bedroom for incredible prices.
I'm looking forward to come back to that place.
I strongly recommend this place and you will also have a good customer service from the owners.

Pros: high quality, very good models variety and excellent prices

Cons: everything is by catalog - but you really get what you see

.

I'm a return customer of Chic Warehouse and can't be more pleased with my purchases and the customer service I received from Charles. Not only did I get the style of furniture I wanted, I got to select the wood finish and fabric (from hundreds of samples). It's great going to a store where the sales people are not only helpful, but they actually know what they are talking about! Plus, they weren't just interested in making a sale, they seemed more interested in me being happy with my selections.

In my search for furniture, I've been to every store in Houston. The prices at Chic are great, and so is the quality. Initially, I was looking at Crate & Barrel and found exactly what I wanted at Chic for a lot less. Moreover, I didn't have to sacrifice quality.

True, you have to wait 6 to 8 weeks for delivery, but you're getting custom made furnishings which really are worth the wait. Incidentally, at Star Furniture, I was told to expect a 90 day wait time for delivery.

The warehouse is small, but you get lots of personal attention. The floor samples are limited, but practically anything can be ordered from a dozen or so books they have in the store. Check out other places and prices, but BEFORE you buy elsewhere, go see what Charles can do for you. You'll save a bundle...I did.

2
★★★★★

I'm a return customer of Chic Warehouse and can't be more pleased with my purchases and the customer service I received from Charles. Not only did I get the style of furniture I wanted, I got to select the wood finish and fabric (from hundreds of samples). It's great going to a store where the sales people are not only helpful, but they actually know what they are talking about! Plus, they weren't just interested in making a sale, they seemed more interested in me being happy with my selections.

In my search for furniture, I've been to every store in Houston. The prices at Chic are great, and so is the quality. Initially, I was looking at Crate & Barrel and found exactly what I wanted at Chic for a lot less. Moreover, I didn't have to sacrifice quality.

True, you have to wait 6 to 8 weeks for delivery, but you're getting custom made furnishings which really are worth the wait. Incidentally, at Star Furniture, I was told to expect a 90 day wait time for delivery.

The warehouse is small, but you get lots of personal attention. The floor samples are limited, but practically anything can be ordered from a dozen or so books they have in the store. Check out other places and prices, but BEFORE you buy elsewhere, go see what Charles can do for you. You'll save a bundle...I did.

Pros: Customer Service, Price, Selection

Cons: Delivery time - but worth the wait!

.

My wife and I are returning customers at Chic Warehouse. We purchased a book shelf that we converted to a media stand. Compared to other pieces we had looked at elsewhere, we feel that we got a great quality solid wood piece at a very reasonable price. We recently returned to purchase a chair and ottoman. Charles was very helpful in our choice of fabric based on our leather sectional/furniture/wall coloring. He was very patient with our initial indecision on fabric choices but truly assisted us in reaching a decision that we are very satisfied with. We have referred friends to go see Charles and will most likely return.

2
★★★★☆

My wife and I are returning customers at Chic Warehouse. We purchased a book shelf that we converted to a media stand. Compared to other pieces we had looked at elsewhere, we feel that we got a great quality solid wood piece at a very reasonable price. We recently returned to purchase a chair and ottoman. Charles was very helpful in our choice of fabric based on our leather sectional/furniture/wall coloring. He was very patient with our initial indecision on fabric choices but truly assisted us in reaching a decision that we are very satisfied with. We have referred friends to go see Charles and will most likely return.

Pros: customer service/expertise, quality at competitive price

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Two years I went to the Chic Warehouse, I was insulted by the guy (possibly the owner) that I was too picky 'cause I wanted down-blend cushion. He told me that most his customers are looking for furnitures with lower prices but expect to dispose in few years. I felt uneased about that because their furniture are not that cheap like Ikea, and I certainly want them to last longer than just couple years. Fast forward, I am looking for a sofa again for my new place, I went there recently and hope things might change. Sorry, the same old guy over there is still meant as he was two years ago. He seems more into educating me than answering my questions. After giving me a lecture on what I should get and shouldn't get, he asked if I am ready to place an order that afternoon.
I never bought anything from him even though I was tempted to (there are couple pieces I like and fit my room well), but something told me I should stay away! I went there with good expection to find something I would like, but always felt so unpleasant after I got out from that store.

1
★☆☆☆☆

Two years I went to the Chic Warehouse, I was insulted by the guy (possibly the owner) that I was too picky 'cause I wanted down-blend cushion. He told me that most his customers are looking for furnitures with lower prices but expect to dispose in few years. I felt uneased about that because their furniture are not that cheap like Ikea, and I certainly want them to last longer than just couple years. Fast forward, I am looking for a sofa again for my new place, I went there recently and hope things might change. Sorry, the same old guy over there is still meant as he was two years ago. He seems more into educating me than answering my questions. After giving me a lecture on what I should get and shouldn't get, he asked if I am ready to place an order that afternoon.
I never bought anything from him even though I was tempted to (there are couple pieces I like and fit my room well), but something told me I should stay away! I went there with good expection to find something I would like, but always felt so unpleasant after I got out from that store.

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My wife and I have enjoyed working with Charles and his mom and have purchased many high quality pieces of furniture from Chic Warehouse at prices well below comparable product prices (Pottery Barn, Crate & Barrell).

Chic Warehouse carries a sample of the manufacturers' furniture in stock but doesn't carry every piece of furniture that they sell. They have catalogs that contain many more pieces to choose from. As such, if you are the type of shopper that needs to touch and feel the exact piece of furniture that you are buying, the process may be a little difficult at first ... so take a look at the samples in store to get comfortable with the quality.

Over the last two years, we have purchased a dining table w/ chairs, a buffet, a sectional, two accent chairs and a sofa and have been extremely happy with the furniture. We receive compliments from our family and friends when they visit our house and are happy to pass along our recommendation.

2
★★★★★

My wife and I have enjoyed working with Charles and his mom and have purchased many high quality pieces of furniture from Chic Warehouse at prices well below comparable product prices (Pottery Barn, Crate & Barrell).

Chic Warehouse carries a sample of the manufacturers' furniture in stock but doesn't carry every piece of furniture that they sell. They have catalogs that contain many more pieces to choose from. As such, if you are the type of shopper that needs to touch and feel the exact piece of furniture that you are buying, the process may be a little difficult at first ... so take a look at the samples in store to get comfortable with the quality.

Over the last two years, we have purchased a dining table w/ chairs, a buffet, a sectional, two accent chairs and a sofa and have been extremely happy with the furniture. We receive compliments from our family and friends when they visit our house and are happy to pass along our recommendation.

Pros: High quality affordable furniture w/ great customer service

Cons: Delivery time (8 weeks delivery time but often comes sooner)

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We have purchased a sofa, bed, and dresser from here. All items are ok quality for the inexpensive price. The sofa, however, is extremely uncomfortable & has never "worn in." Recently we, attempted to purchase other items, but we were treated with terrible rudeness and disrepect. We will NEVER shop here again or recommend them as we have in the past.

1
★★☆☆☆

We have purchased a sofa, bed, and dresser from here. All items are ok quality for the inexpensive price. The sofa, however, is extremely uncomfortable & has never "worn in." Recently we, attempted to purchase other items, but we were treated with terrible rudeness and disrepect. We will NEVER shop here again or recommend them as we have in the past.

Pros: Cheap

Cons: Rude, Uncomfortable, Tacky Fabric

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Bottomline: Highly recommended. 5 stars.
Chic has stylish, cool, quality furniture at reasonable prices. Everything you need in one place.
Notice I did not say "cheap", aka throw-away, furniture. Chic is the place for wonderful values on great quality furniture.

If you think you can get an eight piece bedroom set for $599, you are at the wrong store, and planet...go to Harwin and buy trash. One cannot buy quality for nothing, but for less than you pay at the department store, you will have furniture that will last years longer and looks better. Best of all, Charles will gently guide you to what pieces work best together.

If you want quality that looks great year after year, take a peek at Chic Furniture.

2
★★★★★

Bottomline: Highly recommended. 5 stars.
Chic has stylish, cool, quality furniture at reasonable prices. Everything you need in one place.
Notice I did not say "cheap", aka throw-away, furniture. Chic is the place for wonderful values on great quality furniture.

If you think you can get an eight piece bedroom set for $599, you are at the wrong store, and planet...go to Harwin and buy trash. One cannot buy quality for nothing, but for less than you pay at the department store, you will have furniture that will last years longer and looks better. Best of all, Charles will gently guide you to what pieces work best together.

If you want quality that looks great year after year, take a peek at Chic Furniture.

Pros: Charles, quality, price, style

Cons: None

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Charles is amazing! You walk in and the man helps you pick your furniture every step of the way. He steers you clear of bad color choices and has an amazing talent to pick furniture for a room hes never been in. We went back for a second time today and walked out purchasing a bedroom set very good experience!

2
★★★★★

Charles is amazing! You walk in and the man helps you pick your furniture every step of the way. He steers you clear of bad color choices and has an amazing talent to pick furniture for a room hes never been in. We went back for a second time today and walked out purchasing a bedroom set very good experience!

Pros: No Hassles Customer Friendly

Cons: None

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We ordered our pieces in November and were told it would take 8 weeks. Come end of March we finally had our dining set. To add insult to injury, one piece came used and severely damaged, looked as if it was a floor sample. It is now almost May and haven't heard anything about a replacement for that piece. The bedroom set and the rest of the dining set is pretty and good quality. Our sectional sofa did come on time and is good quality. Cost is fair but service is bad, especially with the store closed half the week.

1
★☆☆☆☆

We ordered our pieces in November and were told it would take 8 weeks. Come end of March we finally had our dining set. To add insult to injury, one piece came used and severely damaged, looked as if it was a floor sample. It is now almost May and haven't heard anything about a replacement for that piece. The bedroom set and the rest of the dining set is pretty and good quality. Our sectional sofa did come on time and is good quality. Cost is fair but service is bad, especially with the store closed half the week.

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Just bought a sofa and ottoman from Chic Warehouse and the entire experience was wonderful. Charles and his mom were very helpful with their suggestions and my pieces actually came in early then expected. I would recommend everyone at least stop by and see what they have to offer.

2
★★★★★

Just bought a sofa and ottoman from Chic Warehouse and the entire experience was wonderful. Charles and his mom were very helpful with their suggestions and my pieces actually came in early then expected. I would recommend everyone at least stop by and see what they have to offer.

Pros: low prices, customer service, and large variety of options.

Cons: have to wait a bit for your furniture since it is custom made.

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My husband and I just bought a home after living in an apartment for years. We obviously needed more furniture, but didn't need to spend lots of money. A friend of mine told us about Chic Warehouse and we were so pleased with it. We ordered a fabulous leather couch very similar to one we loved from Restoration Hardware for 1/2 the price. We were told to expect to wait 2 months for it to arrive, but it actually came in less than 1 month, just in time for our first party in our new home. We were thrilled!

2
★★★★★

My husband and I just bought a home after living in an apartment for years. We obviously needed more furniture, but didn't need to spend lots of money. A friend of mine told us about Chic Warehouse and we were so pleased with it. We ordered a fabulous leather couch very similar to one we loved from Restoration Hardware for 1/2 the price. We were told to expect to wait 2 months for it to arrive, but it actually came in less than 1 month, just in time for our first party in our new home. We were thrilled!

.

We spent literally thousands and thousands of dollars with Chic and have had nothing but the runaround from them. A dining room table that we ordered back in November still hasn't shipped and here it is almost February. As fond as I am of local Heights establishments, I will never shop here again and will go out of my way to make sure no one else does either. Their selection is fantastic and their prices are decent compared to brick stores, but if you do your research online you will find your items cheaper on there and (in my case) wont have to pay for shipping and a 4 figure tax bill on top of it all.
I recommend looking elsewhere or at least giving them 6 months to deliver.

0
★☆☆☆☆

We spent literally thousands and thousands of dollars with Chic and have had nothing but the runaround from them. A dining room table that we ordered back in November still hasn't shipped and here it is almost February. As fond as I am of local Heights establishments, I will never shop here again and will go out of my way to make sure no one else does either. Their selection is fantastic and their prices are decent compared to brick stores, but if you do your research online you will find your items cheaper on there and (in my case) wont have to pay for shipping and a 4 figure tax bill on top of it all.
I recommend looking elsewhere or at least giving them 6 months to deliver.

Pros: Cheaper than other fancy stores

Cons: They take your money and dont deliver when promised.

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When searching for that perfect piece of furniture Chic Warehouse is the place to go. Charles does an excellent job assisting you with the style of furniture that will suit your needs as well as helping you select the fabric. The turn around time is quite exceptional. Chic Warehouse has great service, delivery and overall wonderful options for the exact piece of furniture your home requires and needs.

2
★★★★★

When searching for that perfect piece of furniture Chic Warehouse is the place to go. Charles does an excellent job assisting you with the style of furniture that will suit your needs as well as helping you select the fabric. The turn around time is quite exceptional. Chic Warehouse has great service, delivery and overall wonderful options for the exact piece of furniture your home requires and needs.

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When my wife and I got married, we bought a couch from Chic Warehouse. We got to pick exactly what we wanted? size, shape, cushions, fabric, the works. After looking around at other places, we even found the price to less than the competition. Great service, excellent product? what else could you ask for?

2
★★★★★

When my wife and I got married, we bought a couch from Chic Warehouse. We got to pick exactly what we wanted? size, shape, cushions, fabric, the works. After looking around at other places, we even found the price to less than the competition. Great service, excellent product? what else could you ask for?

Pros: selection is endless

Cons: not finding it sooner

.

Bring your imagination. If you are looking for validation by choosing your furniture from someone else's ideas of fashion, this is not the place for you. The location is small, and the actual selection of furniture in place is too.

But if you have a fashion/design sense, and are looking for a framework on which to realize your vision, this place is from heaven. We pulled up on a Saturday in October and turned on the DVD for the kids. We then went in and spent about an hour putting together a family room set w/ Charles.

What I enjoyed most was how Charles engaged us in coming up with design ideas, drawing out what we had in mind and helping us nail down the details. The process was very organic, and we ended up coming out with a better result than we expected.

I will admit I was not fully engaged in the details when we started, but Charles' interest was infectious and we were soon going back-and-forth with ideas on how to furnish the room. When things arrived about 6 weeks later (consistent with what was promised), we were absolutely delighted with the results.

Regarding some of the earlier comments about customer service: my wife noticed some (minor) defects with the chair. We called Charles to discuss & resolve the issues, and he replaced the chair with no hesitation. He has been unfailingly polite and seemed truly interested in helping us come up with a satisfying and comfortable result.

I got the go-ahead from my wife to furnish the Media Room next, and I have already let Charles know that I will be back for more.

2
★★★★★

Bring your imagination. If you are looking for validation by choosing your furniture from someone else's ideas of fashion, this is not the place for you. The location is small, and the actual selection of furniture in place is too.

But if you have a fashion/design sense, and are looking for a framework on which to realize your vision, this place is from heaven. We pulled up on a Saturday in October and turned on the DVD for the kids. We then went in and spent about an hour putting together a family room set w/ Charles.

What I enjoyed most was how Charles engaged us in coming up with design ideas, drawing out what we had in mind and helping us nail down the details. The process was very organic, and we ended up coming out with a better result than we expected.

I will admit I was not fully engaged in the details when we started, but Charles' interest was infectious and we were soon going back-and-forth with ideas on how to furnish the room. When things arrived about 6 weeks later (consistent with what was promised), we were absolutely delighted with the results.

Regarding some of the earlier comments about customer service: my wife noticed some (minor) defects with the chair. We called Charles to discuss & resolve the issues, and he replaced the chair with no hesitation. He has been unfailingly polite and seemed truly interested in helping us come up with a satisfying and comfortable result.

I got the go-ahead from my wife to furnish the Media Room next, and I have already let Charles know that I will be back for more.

Pros: Charles' expertise; Custom furniture for well below national home furnishing chain/catalog prices

Cons: none - especially if you understand you have to wait to get something custom

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Buying from this business is not for the faint of heart. I needed a really small loveseat (less than 52" wide) to fit in a niche area in my dining room. I searched high and low, but couldn't find anything I liked for less than $2000. I took a chance and ordered one from Chic Warehouse in a neutral linen fabric. It won't be sat on much and blends well with an expensive round table and chairs. I spent $650, and it looks fabulous.

4
★★★★☆

Buying from this business is not for the faint of heart. I needed a really small loveseat (less than 52" wide) to fit in a niche area in my dining room. I searched high and low, but couldn't find anything I liked for less than $2000. I took a chance and ordered one from Chic Warehouse in a neutral linen fabric. It won't be sat on much and blends well with an expensive round table and chairs. I spent $650, and it looks fabulous.

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.

I bought a bed for my daughter's room that is similar to a much pricier bed my interior designer had showed me! It is well made and looks adorable in her room. We were pleased with the delivery service too that came in and set it up for us. I am going back now to buy a book case for her room. I would highly recommend checking out Chic Warehouse for great prices on basic furniture items.

2
★★★★★

I bought a bed for my daughter's room that is similar to a much pricier bed my interior designer had showed me! It is well made and looks adorable in her room. We were pleased with the delivery service too that came in and set it up for us. I am going back now to buy a book case for her room. I would highly recommend checking out Chic Warehouse for great prices on basic furniture items.

Pros: Great prices and service.

Cons: None!

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I feel obligated to leave a review since it because of these reviews in which i decided to give Chic warehouse a go. First off, the place doesnt look like much, but the furniture and service is great. I ordered my bedroom set and dining room chairs from there and it just arrived today (took 4 weeks)....and i couldnt be more pleased! I also have to say the delivery service that delivered them today were most impressive with how carefully they handled the furniture! The opening hours are a little inconvenient - that is my only complaint (ok, and it isnt for people that want their furniture immediately). However, i found it a great experience and am headed back to look for more living room furniture......

2
★★★★★

I feel obligated to leave a review since it because of these reviews in which i decided to give Chic warehouse a go. First off, the place doesnt look like much, but the furniture and service is great. I ordered my bedroom set and dining room chairs from there and it just arrived today (took 4 weeks)....and i couldnt be more pleased! I also have to say the delivery service that delivered them today were most impressive with how carefully they handled the furniture! The opening hours are a little inconvenient - that is my only complaint (ok, and it isnt for people that want their furniture immediately). However, i found it a great experience and am headed back to look for more living room furniture......

Pros: Quality, service, prices

Cons: waiting time for delivery (was warned up front though), inconvenient store hours

.

Okay so here is the deal.. You found a sofa and chair, or maybe a dinning room table, how about a coffee table or side tables at CrateandBarrel, Pottery Barn, or Restoration Hardware? Hold on!!! Don't do anything yet. Go to Chic Warehouse and see Charles, or his Mom. I guarantee they will have the exact item, or close to it (with/same or better quality) at half the price. They have most samples on the floor, or in a catalog. I like instant gratification so the 6-8 week lead time thing sort of disappointed me. I have placed 3 orders with them, the first 2 came in within 4 weeks, the other in 2 weeks. They don't charge for shipping. Just take a $10 bill with you when you pick your mdse up at a warehouse on the corner of 43rd and Shepherd, or I think they even do home delivery now. (The guys at the warehouse even load it in your car for you) Don't let the exterior /interior of Chic scare you.. I wasn't there for the atmosphere, I wanted t quality mdse at a savings and that's what I got. Charles and his Mom are great to work with. It's nice to walk in and be called by your first name. (Lucky if you get a hello at the above mentioned stores)

2
★★★★★

Okay so here is the deal.. You found a sofa and chair, or maybe a dinning room table, how about a coffee table or side tables at CrateandBarrel, Pottery Barn, or Restoration Hardware? Hold on!!! Don't do anything yet. Go to Chic Warehouse and see Charles, or his Mom. I guarantee they will have the exact item, or close to it (with/same or better quality) at half the price. They have most samples on the floor, or in a catalog. I like instant gratification so the 6-8 week lead time thing sort of disappointed me. I have placed 3 orders with them, the first 2 came in within 4 weeks, the other in 2 weeks. They don't charge for shipping. Just take a $10 bill with you when you pick your mdse up at a warehouse on the corner of 43rd and Shepherd, or I think they even do home delivery now. (The guys at the warehouse even load it in your car for you) Don't let the exterior /interior of Chic scare you.. I wasn't there for the atmosphere, I wanted t quality mdse at a savings and that's what I got. Charles and his Mom are great to work with. It's nice to walk in and be called by your first name. (Lucky if you get a hello at the above mentioned stores)

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I was so pleased with my Chic Warehouse experience. I knew very little about furniture and bedding and found Charles and Ruth Ann to be full of information --- and very honest. They were more interested in being sure I was happy with my purchase than in just making a sale. And I have been very happy. I know I will return to Chic Warehouse any time I have a furniture purchase in my future and I do recommend them to my family and friends.

2
★★★★★

I was so pleased with my Chic Warehouse experience. I knew very little about furniture and bedding and found Charles and Ruth Ann to be full of information --- and very honest. They were more interested in being sure I was happy with my purchase than in just making a sale. And I have been very happy. I know I will return to Chic Warehouse any time I have a furniture purchase in my future and I do recommend them to my family and friends.

Pros: great choices, honest, really care about customer satisfaction

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Sorry I missed a chance to vote because this place is GREAT!!! People are helpful and we found just what we were looking for and selected the perfect fabric. It just came in and our friends say its beautiful. Thanks Chic Warehouse

2
★★★★★

Sorry I missed a chance to vote because this place is GREAT!!! People are helpful and we found just what we were looking for and selected the perfect fabric. It just came in and our friends say its beautiful. Thanks Chic Warehouse

Pros: Great people and great prices

Cons: None

.

The place is pretty small but they have nice furniture. I went there after reading all the reviews. The staff were pretty helpful. Anyway, I've ordered a table in middle of September from them.They told me it would take 6-8 weeks. Ok, I can live with it( I thought). Well, it is beggining of December and I just got my table. It certainly took longer than 8 weeks. The chairs? ( I've ordered 8 of them $200/piece) They still haven't arrived. The guy told me middle of December( 2 weeks ago), now it looks like middle of February. Do the math. 5 months for 8 chairs. They can build a house in 5 months-but cannot make 8 chairs?
This point my hands are tight. I have the table and I need the matching chairs. What else to do than wait. Not to mention we counted on the table and chairs for Thanksgiving,Christmas...Who knows we might have the chairs by 4th of July? So my advise is make sure your delivery date. Not to mention I had to call and ask if our table is arrived or not. They would not call us that is in the warehouse ready to pick it up.

1
★★★☆☆

The place is pretty small but they have nice furniture. I went there after reading all the reviews. The staff were pretty helpful. Anyway, I've ordered a table in middle of September from them.They told me it would take 6-8 weeks. Ok, I can live with it( I thought). Well, it is beggining of December and I just got my table. It certainly took longer than 8 weeks. The chairs? ( I've ordered 8 of them $200/piece) They still haven't arrived. The guy told me middle of December( 2 weeks ago), now it looks like middle of February. Do the math. 5 months for 8 chairs. They can build a house in 5 months-but cannot make 8 chairs?
This point my hands are tight. I have the table and I need the matching chairs. What else to do than wait. Not to mention we counted on the table and chairs for Thanksgiving,Christmas...Who knows we might have the chairs by 4th of July? So my advise is make sure your delivery date. Not to mention I had to call and ask if our table is arrived or not. They would not call us that is in the warehouse ready to pick it up.

Pros: nice furniture

Cons: long delivery, not cheaper than other stores

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We recieved a piece of furniture that came with the wrong color. I have called the owner three times now, and he keeps saying he's working on fixing the problem. Well it has been 4 months now since I recieved my furniture and the problem has not been fixed. No concept of customer service or satisfaction. Honestly, we would have kept coming to this store for the rest of our lives. But apparently the owner is willing give up $10,000 in future sales, just so he doesn't have to bother fixing one problem.

PLEASE STAY AWAY FROM THIS PLACE.

0
★☆☆☆☆

We recieved a piece of furniture that came with the wrong color. I have called the owner three times now, and he keeps saying he's working on fixing the problem. Well it has been 4 months now since I recieved my furniture and the problem has not been fixed. No concept of customer service or satisfaction. Honestly, we would have kept coming to this store for the rest of our lives. But apparently the owner is willing give up $10,000 in future sales, just so he doesn't have to bother fixing one problem.

PLEASE STAY AWAY FROM THIS PLACE.

Pros: None

Cons: Bottom of the barrel customer service.

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I went to Chic Warehouse on the recommendation of several of my friends who have all raved about the place. It was even better than I expected! The selection was great, and I loved the staff. They were helpful and patient and really helped me make a great choice. I recommend this store whenever I hear someone talking about getting new furniture--it's a great find!!

2
★★★★★

I went to Chic Warehouse on the recommendation of several of my friends who have all raved about the place. It was even better than I expected! The selection was great, and I loved the staff. They were helpful and patient and really helped me make a great choice. I recommend this store whenever I hear someone talking about getting new furniture--it's a great find!!

Pros: Excellent Staff, Great Selection at Low Prices

Cons: NONE

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I was visiting my daughter in Humble, TX, and she took me to Chic Warehouse because she was ordering a new couch. I was so impressed by the variety of options and the GREAT prices that I ended up ordering some furniture, too. I think the best part was the staff. They were so helpful and friendly, and I just felt so comfortable, not like at those other stores where you have to keep saying "I'm just looking." I even called them back a few days later to ask a question, and they immediately remembered me and my order. It's nice to know customer service is still a priority to some people.

2
★★★★★

I was visiting my daughter in Humble, TX, and she took me to Chic Warehouse because she was ordering a new couch. I was so impressed by the variety of options and the GREAT prices that I ended up ordering some furniture, too. I think the best part was the staff. They were so helpful and friendly, and I just felt so comfortable, not like at those other stores where you have to keep saying "I'm just looking." I even called them back a few days later to ask a question, and they immediately remembered me and my order. It's nice to know customer service is still a priority to some people.

Pros: Great Staff, Wonderful Store

Cons: They're in Texas, and I live in Kansas!

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This store is a joke. Do NOT purchase from them How can people stay in business in the new era of internet information world? They only let you purchase stuff. After that, no return, no credit, even if the merchandize was not the right color as expected, no customer service. VERY VERY unpleasant to deal with when it comes to post sales service!!!!! 5-6 weeks after they took your money and you finally get to pick up and discover the "unsatisfactory" piece. Now they are THROUGH with you, and they don't want to hear anything else unless you want to buy some more stuff. Yes, they might be cheaper than Pottery Barn, or Crate and Barrel, but hey guys..... those stores charge a premium for a reason. People, look elseware,!!! eg. Eurway furniture, Gallery now has a contemporary section (not that they are the greatest but at least you get SOME service), Kinetec (a modern furniture on Harwin), the DUMP, Danish Inspiration on Fondren, tons of others contemporary furniture stores on fondren, Anyway, I just cannot get over how bad we got treated with a problem that is NOT our fault, and seller completely refuse to take any responsibility.

0
★☆☆☆☆

This store is a joke. Do NOT purchase from them How can people stay in business in the new era of internet information world? They only let you purchase stuff. After that, no return, no credit, even if the merchandize was not the right color as expected, no customer service. VERY VERY unpleasant to deal with when it comes to post sales service!!!!! 5-6 weeks after they took your money and you finally get to pick up and discover the "unsatisfactory" piece. Now they are THROUGH with you, and they don't want to hear anything else unless you want to buy some more stuff. Yes, they might be cheaper than Pottery Barn, or Crate and Barrel, but hey guys..... those stores charge a premium for a reason. People, look elseware,!!! eg. Eurway furniture, Gallery now has a contemporary section (not that they are the greatest but at least you get SOME service), Kinetec (a modern furniture on Harwin), the DUMP, Danish Inspiration on Fondren, tons of others contemporary furniture stores on fondren, Anyway, I just cannot get over how bad we got treated with a problem that is NOT our fault, and seller completely refuse to take any responsibility.

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Chic warehouse has no knowledge of customer satisfaction, or they just don't think it is important. We recently shopped there and decided to order a piece of their furniture. (Even though it takes 6 weeks waiting time, and a peculiar $ 10 "pick up" service fee.) 2 days later, we discovered the IDENTICAL piece of funrniture for significantly less amount of money (40% cheaper!) , we decided to call and notify them and discussed a resolution. I understand being in business is to make money and nobody can be the cheapest on everything. But when a customer TALKED to you about a competitor with a much cheaper price, you do not tell them "tough luck". Well, that's basically what they told us. So here I am, a VERY UNHAPPY customer. ************************ **************** ************* ************ ********* ************* ******************** ******************** ******************** ******************* ***********************

Updates as of 11/22 : 6 weeks solid after we paid, no sign of our furniture. BTW, cbancroft, can you possibly be family or friends of chic warehouse folks? Because the timing of your posting (10/22) is just "PERFECT" defending the no customer service complaint that I posted and one other upset customer(10/21). Regards to your comment about not having to keep saying "I am just looking" while being there, I thought it 's funny because of course you don't need to do that because no matter where you walk in this place, the staff there WILL SEE YOU, it's not like this place is gigantic or anything, it is a relatively small place remodeled from an old house. Kind of like you going to home depot with some displays but lots of magazine to "ORDER FROM". Anyway, I don't mean to pick on you. But CHIC warehouse is still a potentially good store unfortunately with VERY VERY POOR customer service. I frankly don't think this kind of attitude is adequate for running a business where referrals and word of mouth is essential.

0
★☆☆☆☆

Chic warehouse has no knowledge of customer satisfaction, or they just don't think it is important. We recently shopped there and decided to order a piece of their furniture. (Even though it takes 6 weeks waiting time, and a peculiar $ 10 "pick up" service fee.) 2 days later, we discovered the IDENTICAL piece of funrniture for significantly less amount of money (40% cheaper!) , we decided to call and notify them and discussed a resolution. I understand being in business is to make money and nobody can be the cheapest on everything. But when a customer TALKED to you about a competitor with a much cheaper price, you do not tell them "tough luck". Well, that's basically what they told us. So here I am, a VERY UNHAPPY customer. ************************ **************** ************* ************ ********* ************* ******************** ******************** ******************** ******************* ***********************

Updates as of 11/22 : 6 weeks solid after we paid, no sign of our furniture. BTW, cbancroft, can you possibly be family or friends of chic warehouse folks? Because the timing of your posting (10/22) is just "PERFECT" defending the no customer service complaint that I posted and one other upset customer(10/21). Regards to your comment about not having to keep saying "I am just looking" while being there, I thought it 's funny because of course you don't need to do that because no matter where you walk in this place, the staff there WILL SEE YOU, it's not like this place is gigantic or anything, it is a relatively small place remodeled from an old house. Kind of like you going to home depot with some displays but lots of magazine to "ORDER FROM". Anyway, I don't mean to pick on you. But CHIC warehouse is still a potentially good store unfortunately with VERY VERY POOR customer service. I frankly don't think this kind of attitude is adequate for running a business where referrals and word of mouth is essential.

Pros: Good style in general.

Cons: Long wait. Bad service.

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My husband and I recently sold our loft Downtown - Fully Furnished... leaving us with only our clothing and our cat! I sold custom furniture for 3 years before we moved to Houston and I have a pretty good knowledge of what furniture stores are selling, prices etc. I am so glad we stopped in Chic Warehouse!!! To my excitement I recognized some of the vendors and I knew that the quality was going to be great. Then the 'test' was going to be fabric... and I was told that we could pick from a huge selection! This is an Interior Decorators dream! Not only had I just seen the same sectional sofa at another store ,but it was much less at Chic warehouse - with more fabric choices and the same great quality! And we got it in a sleeper! Actually, with Chic Warehouse's prices, we were able to comfortably furnish our new house on the same budget as we furnished our loft - and our new house is over 1000 sq ft bigger (2500 sq ft) with 2 more rooms!!! The service was also great!!! Charles was VERY helpful and he explained that by keeping his overhead low they can offer products at a better price. Well, that sounded great to me!!! He has also created a very comfortable and relaxed atomosphere in his store .... and I much prefer to "sit in a sofa" to get a feel for the that vendor and then select the configuration or style from the catalog and order. This gives you a much bigger selection than the edited selections most furniture stores are forced to show because of limited vignette / square footage issues that sometimes force you to choose "what you see is what you get". Since we purchased for multiple rooms, the icing on the cake was the lead time was NOT the typical 8-12 weeks for custom as it is in most stores.... It was approx 6-8 weeks! This Interior Decorator was very happy with the quality, price, fabric selection, and the lead time. I would definitely recommend this store to everyone! Chic Warehouse has not seen the last of me!!!

Artful Space Interiors

2
★★★★★

My husband and I recently sold our loft Downtown - Fully Furnished... leaving us with only our clothing and our cat! I sold custom furniture for 3 years before we moved to Houston and I have a pretty good knowledge of what furniture stores are selling, prices etc. I am so glad we stopped in Chic Warehouse!!! To my excitement I recognized some of the vendors and I knew that the quality was going to be great. Then the 'test' was going to be fabric... and I was told that we could pick from a huge selection! This is an Interior Decorators dream! Not only had I just seen the same sectional sofa at another store ,but it was much less at Chic warehouse - with more fabric choices and the same great quality! And we got it in a sleeper! Actually, with Chic Warehouse's prices, we were able to comfortably furnish our new house on the same budget as we furnished our loft - and our new house is over 1000 sq ft bigger (2500 sq ft) with 2 more rooms!!! The service was also great!!! Charles was VERY helpful and he explained that by keeping his overhead low they can offer products at a better price. Well, that sounded great to me!!! He has also created a very comfortable and relaxed atomosphere in his store .... and I much prefer to "sit in a sofa" to get a feel for the that vendor and then select the configuration or style from the catalog and order. This gives you a much bigger selection than the edited selections most furniture stores are forced to show because of limited vignette / square footage issues that sometimes force you to choose "what you see is what you get". Since we purchased for multiple rooms, the icing on the cake was the lead time was NOT the typical 8-12 weeks for custom as it is in most stores.... It was approx 6-8 weeks! This Interior Decorator was very happy with the quality, price, fabric selection, and the lead time. I would definitely recommend this store to everyone! Chic Warehouse has not seen the last of me!!!

Artful Space Interiors

Pros: Everything!!!

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I was referred to Chic Warehouse by a friend that swore by this place. I was told it normally takes 6 weeks once ordering it but I needed the furniture ASAP since I was moving into a new place and had already sold all my old furniture! So I went everywhere under the sun to look for furniture, I knew what I wanted...but the only places that had it were Crate and Barrel and Pottery Barn! And you have to order from them as well and its very pricey. So I finally went and checked out Chic Warehouse and I was so happy I did! The exact same set (even same quality) I was look at purchasing at Pottery Barn was half the price!!!!! I was going to pay $3000 more!!! I know right then and there that it was worth the wait to get the furniture that I loved! The staff at Chic Warehouse was so sweet, helpful and inviting! I will recommend this place to everyone I know.....

2
★★★★★

I was referred to Chic Warehouse by a friend that swore by this place. I was told it normally takes 6 weeks once ordering it but I needed the furniture ASAP since I was moving into a new place and had already sold all my old furniture! So I went everywhere under the sun to look for furniture, I knew what I wanted...but the only places that had it were Crate and Barrel and Pottery Barn! And you have to order from them as well and its very pricey. So I finally went and checked out Chic Warehouse and I was so happy I did! The exact same set (even same quality) I was look at purchasing at Pottery Barn was half the price!!!!! I was going to pay $3000 more!!! I know right then and there that it was worth the wait to get the furniture that I loved! The staff at Chic Warehouse was so sweet, helpful and inviting! I will recommend this place to everyone I know.....

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What a joke!, what a dissapointment!!!, after looking for the perfect chairs for a while when I saw the add about Chick Warehouse I thought I had found the perfect place for them, only to find out that not only the store is not big at all and does not have alot of furniture, but when I did find the perfect chairs I was dissapointed to find out that they were only $15.00 cheaper than what I had found them at chairs and tables off of Richmond Street in Houston!!! I asked them if they would give a lower price since they advertise themselves as having furniture up to 50% off of retail but their answer was no!, you can buy them somewhere else!!! I hope this people can manage to stay in business being sooo rude to their clientele!!! good luck!!! I will definitely not recommend this store to anyone!!!

1
★★☆☆☆

What a joke!, what a dissapointment!!!, after looking for the perfect chairs for a while when I saw the add about Chick Warehouse I thought I had found the perfect place for them, only to find out that not only the store is not big at all and does not have alot of furniture, but when I did find the perfect chairs I was dissapointed to find out that they were only $15.00 cheaper than what I had found them at chairs and tables off of Richmond Street in Houston!!! I asked them if they would give a lower price since they advertise themselves as having furniture up to 50% off of retail but their answer was no!, you can buy them somewhere else!!! I hope this people can manage to stay in business being sooo rude to their clientele!!! good luck!!! I will definitely not recommend this store to anyone!!!

Pros: Easy to find!

Cons: Prices were not lower as advertised! Very rude customer service! Not convenient store hours!

.

We have furnished our living room and den. Great furniture, low prices and knowledgable and helpful staff. We have ordered our new bedroom suite and can't wait.

2
★★★★★

We have furnished our living room and den. Great furniture, low prices and knowledgable and helpful staff. We have ordered our new bedroom suite and can't wait.

Pros: Quality furniture, great prices, super folks

Cons: If you need a fancy name store you are better off elsewhere

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My client went in to order a sofa with me and 12hrs. later ,before the order was placed, she cancelled for one another store that she and her husband really loved. When she went in to canel in person and even willing to take a credit for other merchadise she needs, she was told to never come back, they are too busy to deal with people like that!

1
★★★☆☆

My client went in to order a sofa with me and 12hrs. later ,before the order was placed, she cancelled for one another store that she and her husband really loved. When she went in to canel in person and even willing to take a credit for other merchadise she needs, she was told to never come back, they are too busy to deal with people like that!

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Chic Warehouse has better prices than Crate & Barrel & Restoration Hardware. My experience with Chic Warehouse was wonderful. I have referred all my friends and clients to them.

2
★★★★★

Chic Warehouse has better prices than Crate & Barrel & Restoration Hardware. My experience with Chic Warehouse was wonderful. I have referred all my friends and clients to them.

Editorial from

Smart shoppers head to Chic Warehouse for discounted prices on living room upholstery and leather sofas and sectionals, bedroom furniture and dining room furniture. Most of the floor sample furniture represents a similar casual…

 

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