Spa Doctor

★★★☆☆

Home & Garden

Home & Garden
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Chalkville Ace Hardware Inc

5715 Chalkville Rd Birmingham, AL

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Mountainview Chem-Dry

5608 Clifford Cir A Birmingham, AL

2.5 2
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I purchased a brand new hot tub/spa from this company. I have had nothing but problems with the hot tub/spa and the company since the day it was installed. The owner will NOT honor the warranty, will not answer your phone calls, will not return your messages, will not back his work (if you can get him to do any). The company that he gets his products from will also be of no help to you because they will put everything back on him and tell you that you HAVE TO deal with him because he does not work FOR them. You can't do that because he won't call you.. UPDATE: ISSUES HAVE NOW BEEN
RESOLVED AT THE COST OF THE COMPANY. They can do GREAT work when they choose to.

1
★☆☆☆☆

I purchased a brand new hot tub/spa from this company. I have had nothing but problems with the hot tub/spa and the company since the day it was installed. The owner will NOT honor the warranty, will not answer your phone calls, will not return your messages, will not back his work (if you can get him to do any). The company that he gets his products from will also be of no help to you because they will put everything back on him and tell you that you HAVE TO deal with him because he does not work FOR them. You can't do that because he won't call you.. UPDATE: ISSUES HAVE NOW BEEN
RESOLVED AT THE COST OF THE COMPANY. They can do GREAT work when they choose to.

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I spent close to$ 8000.00 buying a hot tub from this company. Once they have your money, you will never see them again, they will NOT answer your phone calls, they will NOT return your messages, they will NOT answer letters. You will need

2
★★★★☆

I spent close to$ 8000.00 buying a hot tub from this company. Once they have your money, you will never see them again, they will NOT answer your phone calls, they will NOT return your messages, they will NOT answer letters. You will need

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