Fiori Spa

★★★★☆
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  • 2613 Potomac Dr

    Houston, TX 77057

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.

Very effective and affordable massage, have a try.

3
★★★★★

Very effective and affordable massage, have a try.

.

So happy!!! I have been going to this place for a long time and have always had great services. The level of customer service has been better at some times than at others. On my most recent visit I was happy to find exceptional change for

3
★★★★★

So happy!!! I have been going to this place for a long time and have always had great services. The level of customer service has been better at some times than at others. On my most recent visit I was happy to find exceptional change for

.

I had the worst experience of my life in this spa. I wanted to talk to the manager about it, but was told to fill out a comment card. My credit card was charged 25 times. I was outraged. Do not go to this spa! The service was mediocre

3
★★★★★

I had the worst experience of my life in this spa. I wanted to talk to the manager about it, but was told to fill out a comment card. My credit card was charged 25 times. I was outraged. Do not go to this spa! The service was mediocre

.

This is our favorite place to getaway after a long week at work. The facilities are reminiscent of a first class spa resort at the Park Hyatt, not just a few massage treatment rooms behind a hair salon. This is foremost a place to relax.

3
★★★★★

This is our favorite place to getaway after a long week at work. The facilities are reminiscent of a first class spa resort at the Park Hyatt, not just a few massage treatment rooms behind a hair salon. This is foremost a place to relax.

.

We came here for a bachelorette party. The staff was very helpful. They were very nice to us despite the fact that we made many changes to our reservations and cancelled some appointments the day before. They were always courteous and polite and willing to help in any way.

The place was clean and gorgeous. My pedicure was amazing and all of the staff was very nice. My friends and I were so impressed that we All agreed to come back again. The bachelorette had a great day and we all enjoyed ourselves. Thank you Fiori.

2
★★★★★

We came here for a bachelorette party. The staff was very helpful. They were very nice to us despite the fact that we made many changes to our reservations and cancelled some appointments the day before. They were always courteous and polite and willing to help in any way.

The place was clean and gorgeous. My pedicure was amazing and all of the staff was very nice. My friends and I were so impressed that we All agreed to come back again. The bachelorette had a great day and we all enjoyed ourselves. Thank you Fiori.

.

Two friends and I spent a fabulous Saturday at Fiori. Everyone was very accommodating and went out of their way to ensure our visit was relaxing. Everyone from the front desk staff to the spa attendants to the service providers was constantly "checking in" to make sure that we wanted for nothing. I highly recommend Fiori and cannot wait to get back to enjoy another day in paradise!

2
★★★★★

Two friends and I spent a fabulous Saturday at Fiori. Everyone was very accommodating and went out of their way to ensure our visit was relaxing. Everyone from the front desk staff to the spa attendants to the service providers was constantly "checking in" to make sure that we wanted for nothing. I highly recommend Fiori and cannot wait to get back to enjoy another day in paradise!

.

I came in the week of my birthday and had a great facial followed by lunch. When I went to check out the front desk gave me a gold box with a personalized message and product samples inside. Not to mention I received 15% off of my facial for my birthday! I was very pleased. I will be returning in the future.

2
★★★★☆

I came in the week of my birthday and had a great facial followed by lunch. When I went to check out the front desk gave me a gold box with a personalized message and product samples inside. Not to mention I received 15% off of my facial for my birthday! I was very pleased. I will be returning in the future.

.

I used to LOVE this spa. It is REALLY beautiful inside and you do feel like you aren't in the middle of trafficky, noisy, rushing Houston when you enter the gates.

****HOWEVER****

I would say RUN AWAY from choosing this place for spa services! The robe provided for me was damp and cold. The water provided to make hot tea was cold. The relaxation room to sit in before and after your treatment was cold. Instead of having my massage in a room made for one person, it was in a room for a couple's massage with an odd amount of brightish lights on, and the room, table, and sheets were cold. I'm typically very warm wherever I go, so this was so odd!

After a massage that was just "Eh," I headed down to get a "Fiori Pedicure." There was no relaxing foot or calf massage, and if the masque happened, I missed it! The technician seemed to be making up what she was putting on as she went along. In addition to this, she told me that I was overpaying to have the service done there, and she worked at a cheaper salon, and I should go there instead. She also made several overtly racist comments about Vietnamese people - not cool at all! The tubs for the pedicure chairs are falling apart and completely ghetto-looking with exposed screws and plywood breaking open from them. If you are looking for top notch or even medium notch, this is not the place you want to go.

The chatty pedicurist mentioned that the spa had a fire the day before my service, maybe this accounts for the big, bad, and ugly!

0
★☆☆☆☆

I used to LOVE this spa. It is REALLY beautiful inside and you do feel like you aren't in the middle of trafficky, noisy, rushing Houston when you enter the gates.

****HOWEVER****

I would say RUN AWAY from choosing this place for spa services! The robe provided for me was damp and cold. The water provided to make hot tea was cold. The relaxation room to sit in before and after your treatment was cold. Instead of having my massage in a room made for one person, it was in a room for a couple's massage with an odd amount of brightish lights on, and the room, table, and sheets were cold. I'm typically very warm wherever I go, so this was so odd!

After a massage that was just "Eh," I headed down to get a "Fiori Pedicure." There was no relaxing foot or calf massage, and if the masque happened, I missed it! The technician seemed to be making up what she was putting on as she went along. In addition to this, she told me that I was overpaying to have the service done there, and she worked at a cheaper salon, and I should go there instead. She also made several overtly racist comments about Vietnamese people - not cool at all! The tubs for the pedicure chairs are falling apart and completely ghetto-looking with exposed screws and plywood breaking open from them. If you are looking for top notch or even medium notch, this is not the place you want to go.

The chatty pedicurist mentioned that the spa had a fire the day before my service, maybe this accounts for the big, bad, and ugly!

.

I went here for a pedicure with my Mom and her best friend for my Mom's milestone birthday (we won't say which one, LOL). We were immediatley escorted to the ladies' locker room where we changed into robes and shower shoes. The locker room is amazing - exactly how I picture my "dream home" master bath to look.

The staff is super nice but not pretentious like I had expected them to be. They never tried to up-sell or get more money out of us, which was nice and very appreciated.

The massage chairs at the pedicure stations are like nothing I've ever seen before. They not only massage your back with a nice pressure, they also grab your shoulders, arms, and legs occasionally using pressure to give you a great massage!

The pedicures were extremely relaxing and we all enjoyed visiting with each other as well as our nail techs, as they were very friendly. After our pedicures were complete we were given a tour of the spa while while waiting for our nails to dry. The facility is amazing and I can't wait to go back!

2
★★★★★

I went here for a pedicure with my Mom and her best friend for my Mom's milestone birthday (we won't say which one, LOL). We were immediatley escorted to the ladies' locker room where we changed into robes and shower shoes. The locker room is amazing - exactly how I picture my "dream home" master bath to look.

The staff is super nice but not pretentious like I had expected them to be. They never tried to up-sell or get more money out of us, which was nice and very appreciated.

The massage chairs at the pedicure stations are like nothing I've ever seen before. They not only massage your back with a nice pressure, they also grab your shoulders, arms, and legs occasionally using pressure to give you a great massage!

The pedicures were extremely relaxing and we all enjoyed visiting with each other as well as our nail techs, as they were very friendly. After our pedicures were complete we were given a tour of the spa while while waiting for our nails to dry. The facility is amazing and I can't wait to go back!

.

Absolutely fabulous couples retreat!
The atmosphere is very romantic.
The amenities are outstanding.
The services were impeccable.
Even the food was great. Felt like
we were in Venice for a day.
A couple of extra hours in the VIP
suite at the end of the day was
an excellent idea also !

2
★★★★★

Absolutely fabulous couples retreat!
The atmosphere is very romantic.
The amenities are outstanding.
The services were impeccable.
Even the food was great. Felt like
we were in Venice for a day.
A couple of extra hours in the VIP
suite at the end of the day was
an excellent idea also !

.

THE BEST SPA IN HOUSTON! ;)

2
★★★★★

THE BEST SPA IN HOUSTON! ;)

.

It has been over a year since I have visited Fiori Spa. I called today to make an appointment and spoke with a young lady named Debra. She was very helpful and very polite with me on the phone. I was very glad to receive friendly help!

2
★★★★★

It has been over a year since I have visited Fiori Spa. I called today to make an appointment and spoke with a young lady named Debra. She was very helpful and very polite with me on the phone. I was very glad to receive friendly help!

.

My ex told me about this spa tucked away that was great with massages. She recommended Teodora. So, I decided to check it out after I confirmed how great of a place it was on citysearch.

As soon as I walked through the door, the girl with brown hair at the front desk was all over me. I believe her name was Karisa. She made me feel very uncomfortable the whole time. She escorted me to the locker room where she continued to hang all over me. Not to mention she was very loud for it being a spa experience. Once I changed, I was taken upstais by the other front desk girl who had red hair. She apologized to me for the other girls volume level. So after my massage, which I have to say was amazing, karisa was waiting for me. I had to rush downstairs and change to leave because I couldnt get away from this girl. I really loved the spa and Teodora but will probably never return because the front desk was very clingy and unprofessional. Not to mention, I dont want to have to worry about some girl all over me the whole time.

0
★☆☆☆☆

My ex told me about this spa tucked away that was great with massages. She recommended Teodora. So, I decided to check it out after I confirmed how great of a place it was on citysearch.

As soon as I walked through the door, the girl with brown hair at the front desk was all over me. I believe her name was Karisa. She made me feel very uncomfortable the whole time. She escorted me to the locker room where she continued to hang all over me. Not to mention she was very loud for it being a spa experience. Once I changed, I was taken upstais by the other front desk girl who had red hair. She apologized to me for the other girls volume level. So after my massage, which I have to say was amazing, karisa was waiting for me. I had to rush downstairs and change to leave because I couldnt get away from this girl. I really loved the spa and Teodora but will probably never return because the front desk was very clingy and unprofessional. Not to mention, I dont want to have to worry about some girl all over me the whole time.

.

I worked with the manager Debra to have my girlfriend and 2 of her friends come in for a spa day. They arranged to have all 3 of them have their massage in the same room which was great! I had brought in a huge flower arrangement to have displayed in their private room as well and it turned out perfectly. I'm kind of a control freak and she kept assuring me that everything would be taken care of. Debra even went to my girlfriend's favorite restaurant to order and pick up my girlfriend's favorite dish. My girlfriend and her friends had a great time and had a lot of good things to say about their day.

2
★★★★★

I worked with the manager Debra to have my girlfriend and 2 of her friends come in for a spa day. They arranged to have all 3 of them have their massage in the same room which was great! I had brought in a huge flower arrangement to have displayed in their private room as well and it turned out perfectly. I'm kind of a control freak and she kept assuring me that everything would be taken care of. Debra even went to my girlfriend's favorite restaurant to order and pick up my girlfriend's favorite dish. My girlfriend and her friends had a great time and had a lot of good things to say about their day.

.

I LOVED treating my mom to a day at Fiori! She really enjoyed it!

2
★★★★★

I LOVED treating my mom to a day at Fiori! She really enjoyed it!

.

My friends treated me to a spa day at Fiori for my birthday. Everything was perfect!! My massage and facial were so relaxing. Just what I needed. We had a delicious lunch there, and the girls at the front desk gave me a goody bag for my birthday. They truly made me feel so special on my birthday. I can't wait to go back!!!!

2
★★★★★

My friends treated me to a spa day at Fiori for my birthday. Everything was perfect!! My massage and facial were so relaxing. Just what I needed. We had a delicious lunch there, and the girls at the front desk gave me a goody bag for my birthday. They truly made me feel so special on my birthday. I can't wait to go back!!!!

.

I came in with my friend that lives in Houston while I was visiting her and she surprised me with a facial. The staff was friendly and showed me around since it was my first time. It was my first time having a facial and it was awesome! All of the products smelled so good!
We pretty much spent the whole day after that in the underground pool and in the steam room.
The only bad thing was that it rained and we weren't able to sit by the outdoor pool. I would LOVE to go back next time I visit Houston!!!

2
★★★★☆

I came in with my friend that lives in Houston while I was visiting her and she surprised me with a facial. The staff was friendly and showed me around since it was my first time. It was my first time having a facial and it was awesome! All of the products smelled so good!
We pretty much spent the whole day after that in the underground pool and in the steam room.
The only bad thing was that it rained and we weren't able to sit by the outdoor pool. I would LOVE to go back next time I visit Houston!!!

Pros: pretty interior, cool pools, cozy feeling

Cons: It rained :(

.

I booked a day at the spa for myself with a group of 5 friends for my birthday after my friend had already been to Fiori. They made the entire process easy & were very helpful with suggestions. We came in on a Saturday & they gave us complimentary frozen grapes by the pool (which I thought was very neat!) & the wait staff was attentive giving us cold towels. Overall the experience was really nice & everyone was very friendly. My friends definitely loved the fact that my birthday was spent at at spa! I will come back because it was such a lovely time.

2
★★★★★

I booked a day at the spa for myself with a group of 5 friends for my birthday after my friend had already been to Fiori. They made the entire process easy & were very helpful with suggestions. We came in on a Saturday & they gave us complimentary frozen grapes by the pool (which I thought was very neat!) & the wait staff was attentive giving us cold towels. Overall the experience was really nice & everyone was very friendly. My friends definitely loved the fact that my birthday was spent at at spa! I will come back because it was such a lovely time.

Pros: helpful, friendly staff & relaxing

.

I have to agree with the previous review. This place is going down the drain. It is a shame because this is a beautiful spa. I've been a loyal customer and everyone makes mistakes from time to time, however it's just to the point where I don't want to waste any more of my money here. When a paying customer walks in the door, we should be greeted with a smile and basically have the red carpet rolled out for us, but that is not the case here anymore. You're lucky if they even put the phone down. After reading some of the reviews, I see that I am not the only person who has had issues with getting their attention off of their phones. Cowgirl101, you must be a friend of someone employed there cause I can assure you there isn't five star service here anymore. This place is very unorganized and has become very disappointing. I will not return!!!

0
★☆☆☆☆

I have to agree with the previous review. This place is going down the drain. It is a shame because this is a beautiful spa. I've been a loyal customer and everyone makes mistakes from time to time, however it's just to the point where I don't want to waste any more of my money here. When a paying customer walks in the door, we should be greeted with a smile and basically have the red carpet rolled out for us, but that is not the case here anymore. You're lucky if they even put the phone down. After reading some of the reviews, I see that I am not the only person who has had issues with getting their attention off of their phones. Cowgirl101, you must be a friend of someone employed there cause I can assure you there isn't five star service here anymore. This place is very unorganized and has become very disappointing. I will not return!!!

Cons: horrible customer service

.

I have gone to Fiori for years, but lately the place has really gone down hill. The past few times I have been in for services I have left very dissatisfied. I was debating on writing a review or not, but after I looked at some of the city search reviews below, I had to write something.

I can agree with some of the previous posts when it comes to rude and disorganized front desk. I was in with a party a couple weeks ago and the spa manger was literally so rude, it blew my mind, I am not use to Fiori being that way. All my group did was ask for towels, and we received a sour face and snotty attitude.
Since new management has started I have not once been completely satisfied, and I question does the owner even know about the downhill spiral? The girls at the front are constantly on their phones, and the bathroom was a horrible mess. I come to believe that the owner will deal with some of these issues, because I know that a good business is ran by a solid foundation, not a cracked one. This establishment has many cracks and the cracks are the poor customer service, unprofessional demeanor, and unorganized management. I can't even begin to tell you about our lunch disaster and party planning that was not even correct and it was even confirmed. Very unpleased.

0
★☆☆☆☆

I have gone to Fiori for years, but lately the place has really gone down hill. The past few times I have been in for services I have left very dissatisfied. I was debating on writing a review or not, but after I looked at some of the city search reviews below, I had to write something.

I can agree with some of the previous posts when it comes to rude and disorganized front desk. I was in with a party a couple weeks ago and the spa manger was literally so rude, it blew my mind, I am not use to Fiori being that way. All my group did was ask for towels, and we received a sour face and snotty attitude.
Since new management has started I have not once been completely satisfied, and I question does the owner even know about the downhill spiral? The girls at the front are constantly on their phones, and the bathroom was a horrible mess. I come to believe that the owner will deal with some of these issues, because I know that a good business is ran by a solid foundation, not a cracked one. This establishment has many cracks and the cracks are the poor customer service, unprofessional demeanor, and unorganized management. I can't even begin to tell you about our lunch disaster and party planning that was not even correct and it was even confirmed. Very unpleased.

Cons: bad attitude, not organized

.

I have been a loyal client at Fiori spa for a couple years now and have never been treated with anything but 5 star service! The facility is absolutely beautiful and they have the nicest people working for them (including both of the managers).

I have made it my personal goal to try every service they have to offer and so far Fiori has provided excellent service on everyone I have tried!

I couldn't disagree more with them comment below mine. Maybe you caught them on a bad day, but I like I said I have been going there for years and I have never seen them have one. I think no matter how well a spa does sometimes the attitude of the customer can make or break the experience!

I recommend this place to everyone! They definitely won my loyalty!

2
★★★★★

I have been a loyal client at Fiori spa for a couple years now and have never been treated with anything but 5 star service! The facility is absolutely beautiful and they have the nicest people working for them (including both of the managers).

I have made it my personal goal to try every service they have to offer and so far Fiori has provided excellent service on everyone I have tried!

I couldn't disagree more with them comment below mine. Maybe you caught them on a bad day, but I like I said I have been going there for years and I have never seen them have one. I think no matter how well a spa does sometimes the attitude of the customer can make or break the experience!

I recommend this place to everyone! They definitely won my loyalty!

Pros: Wonder Service and Beautiful atmosphere

.

I received a gift certificate from a friend of mine and was really excited to check this place out, after I took a look at the beautiful website. When I called to book an appointment I was super excited and was greeted by a raspy girl voice on the phone. While she was saying her introduction I could hear people talking behind her and felt very rushed. I booked my appointment anyways, still with hopes of good services and thought maybe I just caught someone off guard, but aren't they suppose to be efficient with booking appointments..right? I settled down and thought this has to be incorrect according to a few reviews I have seen..
Well later that week my spa day had approached and I headed to Fiori with a day of relaxation in mind. The outside was quite pretty, until I walked up and saw a table full of merchandise piled- laying on the ground...did I just make a bad mistake? I Entered the spa and a blonde girl early 20's was talking with a red headed girl as I walked up to the counter. The blonde girl put down her makeup compact and was like Hello, welcome to Fiori can I help you? I was like, Yes I'm here for an appointment and she said to me sign in, and went back to grab her iphone..?? I was totally thrown off guard I have never been here and I was greeted so unprofessionally. The blonde along with her iphone walked me back to the ladies locker room gave me some shoes, a locker, and left.... nothing else was said, I was in shock, what am I doing here??? Where is the customer service??? I walked out and both girls were at the desk talking and laughing, while I was once again ignored and not shown where to go. When I expressed my feelings, the blonde girl, which I came to find out was the Spa Manager, looked like no spa manager at all with her short sun dress, bad attitude, and the lack of customer service. I was beyond upset and wanted to leave. A nice young girl came over and asked me if I needed help and showed me upstairs..the services were okay, nothing to write home about, but the front desk ruined my whole experience. I am very appalled and will never come back. Sadly my gift became a disaster!!

0
★☆☆☆☆

I received a gift certificate from a friend of mine and was really excited to check this place out, after I took a look at the beautiful website. When I called to book an appointment I was super excited and was greeted by a raspy girl voice on the phone. While she was saying her introduction I could hear people talking behind her and felt very rushed. I booked my appointment anyways, still with hopes of good services and thought maybe I just caught someone off guard, but aren't they suppose to be efficient with booking appointments..right? I settled down and thought this has to be incorrect according to a few reviews I have seen..
Well later that week my spa day had approached and I headed to Fiori with a day of relaxation in mind. The outside was quite pretty, until I walked up and saw a table full of merchandise piled- laying on the ground...did I just make a bad mistake? I Entered the spa and a blonde girl early 20's was talking with a red headed girl as I walked up to the counter. The blonde girl put down her makeup compact and was like Hello, welcome to Fiori can I help you? I was like, Yes I'm here for an appointment and she said to me sign in, and went back to grab her iphone..?? I was totally thrown off guard I have never been here and I was greeted so unprofessionally. The blonde along with her iphone walked me back to the ladies locker room gave me some shoes, a locker, and left.... nothing else was said, I was in shock, what am I doing here??? Where is the customer service??? I walked out and both girls were at the desk talking and laughing, while I was once again ignored and not shown where to go. When I expressed my feelings, the blonde girl, which I came to find out was the Spa Manager, looked like no spa manager at all with her short sun dress, bad attitude, and the lack of customer service. I was beyond upset and wanted to leave. A nice young girl came over and asked me if I needed help and showed me upstairs..the services were okay, nothing to write home about, but the front desk ruined my whole experience. I am very appalled and will never come back. Sadly my gift became a disaster!!

Cons: Rude front desk, unorganized, bad customer service.

.

My friend picked your place off the internet for us to spend a relaxing afternoon. I have to say that I have never had a massage before but Candace was fantastic. I enjoyed the experience so much that I have already scheduled another appointment with her. I was a little concerned about some of the comments I read online about guest not being told where to go to wait for their therapist and then the massage being cut short. This was not my experience. I received several emails prior to the day of my appointment clearly stating that I needed to arrive 20 minutes earlier. We were shown around. Told to come out to the desk after we changed and then taken up to the relaxation room to wait for the therapists to come and get us. Everything went smoothly. I also had a mini manicure which was acceptable. Overall it was a fantastic afternoon.

2
★★★★★

My friend picked your place off the internet for us to spend a relaxing afternoon. I have to say that I have never had a massage before but Candace was fantastic. I enjoyed the experience so much that I have already scheduled another appointment with her. I was a little concerned about some of the comments I read online about guest not being told where to go to wait for their therapist and then the massage being cut short. This was not my experience. I received several emails prior to the day of my appointment clearly stating that I needed to arrive 20 minutes earlier. We were shown around. Told to come out to the desk after we changed and then taken up to the relaxation room to wait for the therapists to come and get us. Everything went smoothly. I also had a mini manicure which was acceptable. Overall it was a fantastic afternoon.

Pros: Beautiful place, great staff, amazing!

Cons: absolutely nothing

.

This was my first visit. Loved it! Staff was very nice, the atmosphere was beautiful, lunch was yummy. I will definately go back. I am going to go with my husband for our 1st Anniversary.....can't wait!

2
★★★★★

This was my first visit. Loved it! Staff was very nice, the atmosphere was beautiful, lunch was yummy. I will definately go back. I am going to go with my husband for our 1st Anniversary.....can't wait!

Pros: Ambiance, Staff

.

I've been to fiori for massages and sent my wife for special occasions. Facilities are very nice, better than many resort spas. Massage rooms are comfortable. Therapists knowledgeable. Wife loved her stuff--manicure, pedicure, stone massage, etc. close to our house too which is nice.

No one is stuffy or arrogant which is nice. Never have to wait for my scheduled time. Definitely good place to unwind. Worth the price.

2
★★★★★

I've been to fiori for massages and sent my wife for special occasions. Facilities are very nice, better than many resort spas. Massage rooms are comfortable. Therapists knowledgeable. Wife loved her stuff--manicure, pedicure, stone massage, etc. close to our house too which is nice.

No one is stuffy or arrogant which is nice. Never have to wait for my scheduled time. Definitely good place to unwind. Worth the price.

Pros: relaxing, professional, convenient

Cons: none

.

eh, not worth the money you spend, don't go there.

0
★☆☆☆☆

eh, not worth the money you spend, don't go there.

Pros: beautiful place, wonderful staff

Cons: none

.

I went to Fiori for a brazilian wax...and even though it seemed to be a wonderful spa, the brazilian wax was terrible. It was more painful than other brazilian waxes I've had - if that's possible. And it definitely wasn't thorough even though the woman had a light 3" from me.

Awful waxing experience...and I will not be going back.

0
★☆☆☆☆

I went to Fiori for a brazilian wax...and even though it seemed to be a wonderful spa, the brazilian wax was terrible. It was more painful than other brazilian waxes I've had - if that's possible. And it definitely wasn't thorough even though the woman had a light 3" from me.

Awful waxing experience...and I will not be going back.

.

What a wonderful spa! I wanted to comment on how incredible Daniel, my massage therapist, was on Saturday. Daniel was completly professional and did a wonderful job working out the knots in my neck, which I've had for weeks. Thank you so much for such a great experience. I will definitely recommend Fiori to all of my friends.

2
★★★★★

What a wonderful spa! I wanted to comment on how incredible Daniel, my massage therapist, was on Saturday. Daniel was completly professional and did a wonderful job working out the knots in my neck, which I've had for weeks. Thank you so much for such a great experience. I will definitely recommend Fiori to all of my friends.

Pros: Daniel (Massage Therapist)

.

A friend had been recommending to me that I try a spa massage instead of a 'chain' or independent because of the overall therapeutic nature of the experience.

Another friend recommended Fiori so I thought I'd give it a try. The reviews indicated that it might be hard to find (it wasn't) so I left and arrived early for my appointment.

The staff was very friendly and offered to let me use the spa and grotto to relax before my massage as it was a slow day.

WOW. I had no idea that such a place existed in Houston. Simply amazing facilities.

My therapist was the lovely and talented Kim, who has a very sweet demeanor and a healer's touch.

I'll just say that, you get what you pay for. It does cost about double of a 'chain' or independent massage, but unless you are looking to rub and run, it's worth it.

2
★★★★★

A friend had been recommending to me that I try a spa massage instead of a 'chain' or independent because of the overall therapeutic nature of the experience.

Another friend recommended Fiori so I thought I'd give it a try. The reviews indicated that it might be hard to find (it wasn't) so I left and arrived early for my appointment.

The staff was very friendly and offered to let me use the spa and grotto to relax before my massage as it was a slow day.

WOW. I had no idea that such a place existed in Houston. Simply amazing facilities.

My therapist was the lovely and talented Kim, who has a very sweet demeanor and a healer's touch.

I'll just say that, you get what you pay for. It does cost about double of a 'chain' or independent massage, but unless you are looking to rub and run, it's worth it.

Pros: Facility, Amenities, Kim

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I wanted to try something different. Ive been to plenty of spas and had a friend recommend this spa. I did go to their website which was absolutely beautiful. None the less when I arrived the staff directed my to the locker room to change. Never did they say when you are done to come get them????? but how is this possible when you already changed into your robe? you can't just walk out into the lobby with a robe on????? well...my massage was cut short because I guess I was waiting on them. When I addressed this to them they didn't seem to care. Told me I should of arrived early. Can you believe that? For the price I paid I think I deserve a little better response. They actually were kind of snobby and didn't mind that I was kind of upset. My 50 min massage felt like a 35 min massage. Buyer Beware of this place. I can tell by other posts that they didn't just do this to me. Im sorry I didn't read all the reviews before. I wouldn't recommend this to another friend. I had more expensive massages that treated me with first class!

0
★☆☆☆☆

I wanted to try something different. Ive been to plenty of spas and had a friend recommend this spa. I did go to their website which was absolutely beautiful. None the less when I arrived the staff directed my to the locker room to change. Never did they say when you are done to come get them????? but how is this possible when you already changed into your robe? you can't just walk out into the lobby with a robe on????? well...my massage was cut short because I guess I was waiting on them. When I addressed this to them they didn't seem to care. Told me I should of arrived early. Can you believe that? For the price I paid I think I deserve a little better response. They actually were kind of snobby and didn't mind that I was kind of upset. My 50 min massage felt like a 35 min massage. Buyer Beware of this place. I can tell by other posts that they didn't just do this to me. Im sorry I didn't read all the reviews before. I wouldn't recommend this to another friend. I had more expensive massages that treated me with first class!

Pros: beautiful ambiance

Cons: staff very not very professional

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I enjoyed my 40th birthday at Fiori. It was the first time I had been there. I chose this spa because of all the amenities it had to offer as well as the Tuscan villa feel and the location. Because I had read some mixed reviews with confusion on added on fees, I emailed the spa in advance to ask them what all was included in the price of my massage and to verify if there was or was not any additional 'hidden' fees. I told them it was my 40th birthday... not because I wanted anything free, but because I wanted to be crystal clear on what to expect when I got there. Nothing like going somewhere on your birthday and be charged with hidden fees.

The spa replied to my email almost immediately with a beautiful response explaining everything and more than I needed to know. I actually got emails from two people which was great. I got there an hour and a half early so I could totally relax, steam, enjoy the mineral pool, then relax again before my massage. I loved each one of those amenities by the way. My massage.... I am a massage junkie, have had hundreds and this was by far one of the best deep tissues massages I've had. My MT checked in regarding pressure, always made sure I was okay, addressed my problem areas, did the aromatherapy and hot towels that's probably a part of the protocol but a lot of times people forget and even got in a quick scalp massage - and this was a 50 minute deep tissue massage! I really wanted to stay on the table another 30 minutes but I'm sure she had another client waiting. She told me if I had time to go back down to the mineral pool for a while because it would help with any soreness from the deep tissue massage. So I did, then I went back to steam for a bit, showered, then dressed to leave.

I got a free cocktail upon check in (birthday girl) so it was noted in my check out. I told the lady checking me out I wanted to pay tip in cash so the only thing charged to my card was the cost of the massage... nothing extra. Easy easy..... I left, remembered that I wanted to check out the wine courtyard so I did that on my way out, sat down for a few minutes, then one of the spa employees came out with a gift for me for spending my birthday with them! That was the icing on the cake. They did not have to do that and it was a nice gift!

So, without a doubt, I'll be going back whenever I can treat myself. This is a wonderful spa.

2
★★★★★

I enjoyed my 40th birthday at Fiori. It was the first time I had been there. I chose this spa because of all the amenities it had to offer as well as the Tuscan villa feel and the location. Because I had read some mixed reviews with confusion on added on fees, I emailed the spa in advance to ask them what all was included in the price of my massage and to verify if there was or was not any additional 'hidden' fees. I told them it was my 40th birthday... not because I wanted anything free, but because I wanted to be crystal clear on what to expect when I got there. Nothing like going somewhere on your birthday and be charged with hidden fees.

The spa replied to my email almost immediately with a beautiful response explaining everything and more than I needed to know. I actually got emails from two people which was great. I got there an hour and a half early so I could totally relax, steam, enjoy the mineral pool, then relax again before my massage. I loved each one of those amenities by the way. My massage.... I am a massage junkie, have had hundreds and this was by far one of the best deep tissues massages I've had. My MT checked in regarding pressure, always made sure I was okay, addressed my problem areas, did the aromatherapy and hot towels that's probably a part of the protocol but a lot of times people forget and even got in a quick scalp massage - and this was a 50 minute deep tissue massage! I really wanted to stay on the table another 30 minutes but I'm sure she had another client waiting. She told me if I had time to go back down to the mineral pool for a while because it would help with any soreness from the deep tissue massage. So I did, then I went back to steam for a bit, showered, then dressed to leave.

I got a free cocktail upon check in (birthday girl) so it was noted in my check out. I told the lady checking me out I wanted to pay tip in cash so the only thing charged to my card was the cost of the massage... nothing extra. Easy easy..... I left, remembered that I wanted to check out the wine courtyard so I did that on my way out, sat down for a few minutes, then one of the spa employees came out with a gift for me for spending my birthday with them! That was the icing on the cake. They did not have to do that and it was a nice gift!

So, without a doubt, I'll be going back whenever I can treat myself. This is a wonderful spa.

Pros: overall ambiance, mineral pool, massage

Cons: seemed crowded... good for them though!

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I recently had a girly-afternoon-spa-day, having a facial and massage with my friend who also had a massage plus a few other services. The appearance of the spa is quite nice, and I especially liked the indoor mineral pool and steam room. The best part was the quality of procedures I received. That said, I was disappointed by the time length of the treatments. As previously posted, it seems they cut you short. There are no clocks to be found in the treatment rooms (I wish there were), however I get massages all the time and I can tell the different between 45 mins and 50 mins. My other complaint is that it was my first time to Fiori (which I told the receptionist upon checking in), but they gave me no guidance as to where I needed to go for my massage. I therefore changed and waited in the locker room for my therapist, only to have the receptionist come in after awhile and tell me that I was supposed to be watiing upstairs for my treatment, which meant I was late getting started. Maybe that is why my treatment seemed short, but how was I to know where to go???

I will most likely go back to Fiori and request the same therapists, and keep my fingers crossed that the front desk staff will be more helpful. And I'm bringing a watch next time to make sure I get my money's worth!

2
★★★★☆

I recently had a girly-afternoon-spa-day, having a facial and massage with my friend who also had a massage plus a few other services. The appearance of the spa is quite nice, and I especially liked the indoor mineral pool and steam room. The best part was the quality of procedures I received. That said, I was disappointed by the time length of the treatments. As previously posted, it seems they cut you short. There are no clocks to be found in the treatment rooms (I wish there were), however I get massages all the time and I can tell the different between 45 mins and 50 mins. My other complaint is that it was my first time to Fiori (which I told the receptionist upon checking in), but they gave me no guidance as to where I needed to go for my massage. I therefore changed and waited in the locker room for my therapist, only to have the receptionist come in after awhile and tell me that I was supposed to be watiing upstairs for my treatment, which meant I was late getting started. Maybe that is why my treatment seemed short, but how was I to know where to go???

I will most likely go back to Fiori and request the same therapists, and keep my fingers crossed that the front desk staff will be more helpful. And I'm bringing a watch next time to make sure I get my money's worth!

Pros: beautiful atmosphere, great therapists

Cons: negligent staff

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for the amount of $$$ we paid it was not worth all the mess up they did. we had a get together with the girls and they messed up on 2 of our massages. they didn't even show they were sorry for it. they just said "tell your therapist next time", next time??? i don't think so! We didn't even get the full 50 mins either. it was more like 40 mins. they never explained anything to us nor told us to show up early to get ready or else they eat into our time. can you believe it? if you are planning to go here(which i don't see why now) show up one hr before your treatment so they won't give you any excuses! not worth it. ive been to better spas with nicer and smarter staff.

0
★☆☆☆☆

for the amount of $$$ we paid it was not worth all the mess up they did. we had a get together with the girls and they messed up on 2 of our massages. they didn't even show they were sorry for it. they just said "tell your therapist next time", next time??? i don't think so! We didn't even get the full 50 mins either. it was more like 40 mins. they never explained anything to us nor told us to show up early to get ready or else they eat into our time. can you believe it? if you are planning to go here(which i don't see why now) show up one hr before your treatment so they won't give you any excuses! not worth it. ive been to better spas with nicer and smarter staff.

Pros: pretty

Cons: cheats on time

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I've been to this spa 3 times. The first time I was impressed with the building and decor. We brought along our client thankfully everything worked out nicely. So we returned a second time, the massage was ok. but the steam room didn't work and they had a shower caddy that fell on my head. At that time they had it hanging from the shower head. I told the girls at the front desk and they apologized. Usually, a spa with good customer service would have offered me a discount. I was not planing to come again but my friend said they had a discount for a monday session. I said maybe they have new staff and gave them one more try. So this time the steam room worked and they don't have the shampoo caddy on the shower head. We arrived 15 mins early and thought we would get our full 50 mins. We were so disappointed, more so my friend. My massage lasted 45 minutes but my friends' treatment was less and she was taken in after me and was already waiting in the relaxing room when I got out. I was so surprised. We mentioned this to the front desk girls and they were not very friendly. One didn't say anything and the other was like blaming it on my friend. Her treatment was the vichy body polish and told her that she may have used more time rinsing prior to treatment. I said, isn't the process supposed to last 50 minutes. Then she said next time to let the therapist know to massage longer. I told them, I don't think their will be a next time. And we got no response. They didn't offer us a discount or anything. We will not go there again. There is no consistency with service. Beware, the gratuity is already added of 18% and also support staff fee which I don't understand since I grabbed my own water and tea. So don't add additional tip on that tip line.

1
★★☆☆☆

I've been to this spa 3 times. The first time I was impressed with the building and decor. We brought along our client thankfully everything worked out nicely. So we returned a second time, the massage was ok. but the steam room didn't work and they had a shower caddy that fell on my head. At that time they had it hanging from the shower head. I told the girls at the front desk and they apologized. Usually, a spa with good customer service would have offered me a discount. I was not planing to come again but my friend said they had a discount for a monday session. I said maybe they have new staff and gave them one more try. So this time the steam room worked and they don't have the shampoo caddy on the shower head. We arrived 15 mins early and thought we would get our full 50 mins. We were so disappointed, more so my friend. My massage lasted 45 minutes but my friends' treatment was less and she was taken in after me and was already waiting in the relaxing room when I got out. I was so surprised. We mentioned this to the front desk girls and they were not very friendly. One didn't say anything and the other was like blaming it on my friend. Her treatment was the vichy body polish and told her that she may have used more time rinsing prior to treatment. I said, isn't the process supposed to last 50 minutes. Then she said next time to let the therapist know to massage longer. I told them, I don't think their will be a next time. And we got no response. They didn't offer us a discount or anything. We will not go there again. There is no consistency with service. Beware, the gratuity is already added of 18% and also support staff fee which I don't understand since I grabbed my own water and tea. So don't add additional tip on that tip line.

Pros: nice building,ok massages

Cons: Bad Customer service

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Well I am a currently a deployed military member and i was looking to do something really special for my wife on her birthday. The only thing is my only form of contact is email so i knew i wouldn't be able to do anything really special like i would have wanted. But when i contacted the spa director. She turned everything around for me, she personally helped me plan every detail of her visit to my liking. She helped me ensure that the thought and effort i was putting in would reflect when the day came. And since this occasion was her birthday i really wanted to get her a cake, just something small and simple. So when i mentioned it to her she immediately contacted there caterer and within minutes i had a responce. i was told they would be providing there most amazing chocholate cake, with HAPPY BIRTHDAY written over it. I was so happy because what seemed to be an almost impossible task, was made so easy with there help and there willingness to go above and beyond. She ensured everything went perfect and that the experience would be truly one of a kind. Now although my wife hasn't experieced the service yet, i think it's safe to say she will most definately not be dissappointed.

2
★★★★★

Well I am a currently a deployed military member and i was looking to do something really special for my wife on her birthday. The only thing is my only form of contact is email so i knew i wouldn't be able to do anything really special like i would have wanted. But when i contacted the spa director. She turned everything around for me, she personally helped me plan every detail of her visit to my liking. She helped me ensure that the thought and effort i was putting in would reflect when the day came. And since this occasion was her birthday i really wanted to get her a cake, just something small and simple. So when i mentioned it to her she immediately contacted there caterer and within minutes i had a responce. i was told they would be providing there most amazing chocholate cake, with HAPPY BIRTHDAY written over it. I was so happy because what seemed to be an almost impossible task, was made so easy with there help and there willingness to go above and beyond. She ensured everything went perfect and that the experience would be truly one of a kind. Now although my wife hasn't experieced the service yet, i think it's safe to say she will most definately not be dissappointed.

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I got a gift certificate from my husband to come to Fiori spa. Yeah the street sign might be down but thats not their fault!! I had a full package for all day including lunch. If you arrive early I learned that you get to go in the mineral pool, lay out by pool, maybe even do the steam room which I thought was nice but I did all that later. Massage, and facial were great!! The food was excellent and last I got my pedicure and manicure. I believe her name was Beth. She was so friendly and welcoming from the time I stepped in. We talked about everything and she did a great job. I had alot of fun. I will be back!!! Thank you for the great day! I would just tell people your street sign is gone due to Hurricane Ike and give them landmarks so they know where it is.

2
★★★★★

I got a gift certificate from my husband to come to Fiori spa. Yeah the street sign might be down but thats not their fault!! I had a full package for all day including lunch. If you arrive early I learned that you get to go in the mineral pool, lay out by pool, maybe even do the steam room which I thought was nice but I did all that later. Massage, and facial were great!! The food was excellent and last I got my pedicure and manicure. I believe her name was Beth. She was so friendly and welcoming from the time I stepped in. We talked about everything and she did a great job. I had alot of fun. I will be back!!! Thank you for the great day! I would just tell people your street sign is gone due to Hurricane Ike and give them landmarks so they know where it is.

Pros: I forgot I was off Westimer.. Im glad you are tucked away.

Cons: The fiori sign could be more visible

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The Pros:

Beautiful decor- The stone walls and gorgeous hardwood floors definitely add a touch of luxury
Wonderful wine garden
The setting of the atmosphere definitely feels like an escape

Cons:

Too hidden- it can be easily missed from the road and there is no street sign for Potomac Dr. (Was not told about this during booking)

They could improve their customer service. I was not greeted with a robe and slippers as is customary in spas and only after my massage did I receive these. I was also not offered anything to drink even though there were beverages layed out on a table for customers. I felt like my therapist was snappy and very rough in the way I was handled. It made me uncomfortable. She would grab my arms and legs and yank the blanket out from underneath me when trying to get where she wanted to to massage certain areas and she was chewing gum the whole time. In my opinion very unprofessional. Not only that but she was pumping the massage oils out of the container very loudly. Very disturbing to my peace of mind.

Terrible massage. Hopefully not all the therapists and services are as bad as my experience was today but my massage felt very haste and rushed. I may just request a different masseuse than the young lady I had today.

1
★★☆☆☆

The Pros:

Beautiful decor- The stone walls and gorgeous hardwood floors definitely add a touch of luxury
Wonderful wine garden
The setting of the atmosphere definitely feels like an escape

Cons:

Too hidden- it can be easily missed from the road and there is no street sign for Potomac Dr. (Was not told about this during booking)

They could improve their customer service. I was not greeted with a robe and slippers as is customary in spas and only after my massage did I receive these. I was also not offered anything to drink even though there were beverages layed out on a table for customers. I felt like my therapist was snappy and very rough in the way I was handled. It made me uncomfortable. She would grab my arms and legs and yank the blanket out from underneath me when trying to get where she wanted to to massage certain areas and she was chewing gum the whole time. In my opinion very unprofessional. Not only that but she was pumping the massage oils out of the container very loudly. Very disturbing to my peace of mind.

Terrible massage. Hopefully not all the therapists and services are as bad as my experience was today but my massage felt very haste and rushed. I may just request a different masseuse than the young lady I had today.

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I can't say enough about how much I absolutely enjoyed my experience today at Fiori's. The staff was absolutely wonderful from the time I walked in the door. It was my first experience visting this spa, but it definately won't be the last. It is well worth the money. I was able to enjoy the deep tissue massage and a nice chicken salad lunch afterwards. The staff that serve my friend and me was tremendous. They frequently checked in with us to ensure we had everything we needed to enjoy our lunch . The atmosphere was well appointed and inviting. All around, it was a tremendous experience.

2
★★★★★

I can't say enough about how much I absolutely enjoyed my experience today at Fiori's. The staff was absolutely wonderful from the time I walked in the door. It was my first experience visting this spa, but it definately won't be the last. It is well worth the money. I was able to enjoy the deep tissue massage and a nice chicken salad lunch afterwards. The staff that serve my friend and me was tremendous. They frequently checked in with us to ensure we had everything we needed to enjoy our lunch . The atmosphere was well appointed and inviting. All around, it was a tremendous experience.

Pros: The entire experience

Cons: I had to go to work afterwards instead of home to sleep. It ended too soon...

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The pricing reflects a destination spa caliber experience, but you are paying for amenities, not service. Until the ownership reevaluates its' priorities, and understands that people, not fixtures, are what make or break a business, avoid.

1
★★☆☆☆

The pricing reflects a destination spa caliber experience, but you are paying for amenities, not service. Until the ownership reevaluates its' priorities, and understands that people, not fixtures, are what make or break a business, avoid.

Pros: Facility

Cons: Staff

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After reading all the great reviews I went in for a Fiori manicure expecting to get a very nice manincure. Reception staff not very friendly. Manicure was not what I had expected for the amount of money I paid. The manicure was no different from a regular manicure you get for $12-$13 at any other nail salon. Very disappointed overall. Though the manicurist was very friendly and nice but did'nt do a good job.

Not going back there again.

1
★★☆☆☆

After reading all the great reviews I went in for a Fiori manicure expecting to get a very nice manincure. Reception staff not very friendly. Manicure was not what I had expected for the amount of money I paid. The manicure was no different from a regular manicure you get for $12-$13 at any other nail salon. Very disappointed overall. Though the manicurist was very friendly and nice but did'nt do a good job.

Not going back there again.

Pros: Friendly Manicurist

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The girls and I met up for the first time here... and it was the wonderful! The steam room was clean and perfectly scented. It was a bit small but cozy. The massage was so great, it was difficult trying to stay awake to enjoy it. The therapist focused on the spot was tensed.

2
★★★★★

The girls and I met up for the first time here... and it was the wonderful! The steam room was clean and perfectly scented. It was a bit small but cozy. The massage was so great, it was difficult trying to stay awake to enjoy it. The therapist focused on the spot was tensed.

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My husband and I went for our anniversary, the placed is so beautiful but the service wasn't. I have been to other spas where they don't have so many service fees and do the same thing. Also my massage thereapist didn't want to get out of her chair, it had wheels and there is a wooden floor, so she kept rolling all over the place..too noisy. The room we were in faces the street which made it too bright. This place is nice but so overpriced...not worth it.

2
★★☆☆☆

My husband and I went for our anniversary, the placed is so beautiful but the service wasn't. I have been to other spas where they don't have so many service fees and do the same thing. Also my massage thereapist didn't want to get out of her chair, it had wheels and there is a wooden floor, so she kept rolling all over the place..too noisy. The room we were in faces the street which made it too bright. This place is nice but so overpriced...not worth it.

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My husband and I got massages and we both loved everything about this place. The staff was very professional, the ambiance was awesome, the facility was awesome. I cannot say enough about this place. I can't wait to go back!!!

2
★★★★★

My husband and I got massages and we both loved everything about this place. The staff was very professional, the ambiance was awesome, the facility was awesome. I cannot say enough about this place. I can't wait to go back!!!

Pros: Outstanding service. You definitely get pampered!!

Cons: Just a little pricy, but worth every penny!

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I have been here several times. Every time, I always enjoy it, and this is by far the best spa in Houston. The best Massage Therapist has to be Sabrina. and to relax, no one can beat Lance to take good care of you and give you your wine etc... Everyone always goes out of their way to ensure you have just the relaxing day you need.

2
★★★★★

I have been here several times. Every time, I always enjoy it, and this is by far the best spa in Houston. The best Massage Therapist has to be Sabrina. and to relax, no one can beat Lance to take good care of you and give you your wine etc... Everyone always goes out of their way to ensure you have just the relaxing day you need.

Pros: Sabrina, Margaret, Lance

Cons: some therapists are not as good as the above

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I indulged myself with their signature "Fire and Ice" massage for the princely sum of $185 (plus 18% gratuity). It wasn't remotely relaxing because of all the "clanking" around of the stones, I got very overheated and then proceeded to feel very nauseous. It was supposed to be 100 minutes but I don't think it was that long and just was not enjoyable. When I checked out they weren't remotely concerned that I wasn't feeling well. They added an additional fee for "Support Staff" of $6.60. Bottom line - rather a rip off ... was given a rather old spa robe and the towels in the locker were stained. I have had massages all over the world and the best was at La Costa near San Diego. This was by far the most expensive, and the worst, and I had high expectations of the "Fire and Ice" being an ultimate experience but it turned out to be the exact opposite.

2
★★☆☆☆

I indulged myself with their signature "Fire and Ice" massage for the princely sum of $185 (plus 18% gratuity). It wasn't remotely relaxing because of all the "clanking" around of the stones, I got very overheated and then proceeded to feel very nauseous. It was supposed to be 100 minutes but I don't think it was that long and just was not enjoyable. When I checked out they weren't remotely concerned that I wasn't feeling well. They added an additional fee for "Support Staff" of $6.60. Bottom line - rather a rip off ... was given a rather old spa robe and the towels in the locker were stained. I have had massages all over the world and the best was at La Costa near San Diego. This was by far the most expensive, and the worst, and I had high expectations of the "Fire and Ice" being an ultimate experience but it turned out to be the exact opposite.

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I am in LOVE with Fiori. I was a first time visitor this week, after weeks of aching to pay a visit after everything I heard about it. I was scheduled for a pedicure (Raw Earth) which was perfection. Fiori's entire staff made me feel welcome, and they had complete respect for my time. I was running a few minutes late, but they did not keep me waiting. I was a little afraid that the spa would be snobby but that was not the case at all! My pedicure was so wonderful, and the spa so enchanting, I wanted more. They booked me right away for a massage. While waiting for my "time", I took advantage of the steam room and relaxation room. A sweet lady whom I think might be the housekeeper gave me a wonderful tour. My massage was INCREDIBLE. Maziel my therapist listened very closely to all of my concerns about my problems with my shoulder. At my request she spent the majority of the time working on a monster knot. I left there feeling better than I had since the car accident that gave me the problem. She wasn't just about helping me relax, she really worked to solve the problem. Anyways, all in all, this place is like no other. And I am a huge spa go-er so I'd like to think I know what I'm talking about. :)

2
★★★★★

I am in LOVE with Fiori. I was a first time visitor this week, after weeks of aching to pay a visit after everything I heard about it. I was scheduled for a pedicure (Raw Earth) which was perfection. Fiori's entire staff made me feel welcome, and they had complete respect for my time. I was running a few minutes late, but they did not keep me waiting. I was a little afraid that the spa would be snobby but that was not the case at all! My pedicure was so wonderful, and the spa so enchanting, I wanted more. They booked me right away for a massage. While waiting for my "time", I took advantage of the steam room and relaxation room. A sweet lady whom I think might be the housekeeper gave me a wonderful tour. My massage was INCREDIBLE. Maziel my therapist listened very closely to all of my concerns about my problems with my shoulder. At my request she spent the majority of the time working on a monster knot. I left there feeling better than I had since the car accident that gave me the problem. She wasn't just about helping me relax, she really worked to solve the problem. Anyways, all in all, this place is like no other. And I am a huge spa go-er so I'd like to think I know what I'm talking about. :)

Pros: warm staff, complimentary amenities/perks with any service, easy to find location

Cons: you can't spend the night :)

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Went here with a bunch of friends. Was really looking forward to it. Had a swim, then used the mineral bath...all excellent. Then I went for my $65 pedicure. Very disappointing. Have had MUCH better pedicures for $25. The lady did not speak a word to me other than to introduce herself. I felt very awkward. At the end of it , she said she had a sore throat so wasn't speaking that day. I would have appreciated that info before my pedicure.
My facial was amazing and I felt myself nodding off as she did it.
I will go back, but not for a pedicure.

The staff were charming, especially Brooke and the lovely guy who looked after us during lunch

2
★★★★☆

Went here with a bunch of friends. Was really looking forward to it. Had a swim, then used the mineral bath...all excellent. Then I went for my $65 pedicure. Very disappointing. Have had MUCH better pedicures for $25. The lady did not speak a word to me other than to introduce herself. I felt very awkward. At the end of it , she said she had a sore throat so wasn't speaking that day. I would have appreciated that info before my pedicure.
My facial was amazing and I felt myself nodding off as she did it.
I will go back, but not for a pedicure.

The staff were charming, especially Brooke and the lovely guy who looked after us during lunch

Pros: Facial and Staff

Cons: Pedicure treatment

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This place is a true gem. Compared to Trellis or Sensia, Fiori is a true destination. I first came here in November and my experience was super! I left for vacation, how ever on my way back home I was anxious to return to Fiori! I came in recently and everything seems so different! My services were wonderful, how ever there seem to be a lot of changes. Don?t misunderstand me changes are good in a business perspective. How ever everything seemed so gloomy and corporate now. (One of the reason I don?t choose certain spas) I didn?t feel the warm feeling and great energy that made me love this place so much. Please management don?t let this place go to ruins, it?s too gorgeous!!! I will return again. If the spa hasn't stepped it up, I'm afraid that they will lose a valued client.

1
★★☆☆☆

This place is a true gem. Compared to Trellis or Sensia, Fiori is a true destination. I first came here in November and my experience was super! I left for vacation, how ever on my way back home I was anxious to return to Fiori! I came in recently and everything seems so different! My services were wonderful, how ever there seem to be a lot of changes. Don?t misunderstand me changes are good in a business perspective. How ever everything seemed so gloomy and corporate now. (One of the reason I don?t choose certain spas) I didn?t feel the warm feeling and great energy that made me love this place so much. Please management don?t let this place go to ruins, it?s too gorgeous!!! I will return again. If the spa hasn't stepped it up, I'm afraid that they will lose a valued client.

Pros: Everything seemed great last year!

Cons: Changes for the worst, and the parking!

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I tried Fiori for the first time a week ago and it was really great!! I am a massage fanatic and I have never been able to find someone who gives the kind of massage I want until now. I found MY massage therapist. I was lucky to be booked with Anna and I will return as long as she is there. She had the pressure right. She talked very little during the massage and she even gave me tips on how I can keep my muscles relaxed. At the end, she showed me how to stretch my back at home. I left feeling incredible and completely relaxed. I have been doing my stretches and feeling great!! The customer service at the check out desk was really friendly as well. I can't imagine how anyone would have a bad experience here, but I guess it is possible. I highly recommend you try this place to see for your self.

2
★★★★★

I tried Fiori for the first time a week ago and it was really great!! I am a massage fanatic and I have never been able to find someone who gives the kind of massage I want until now. I found MY massage therapist. I was lucky to be booked with Anna and I will return as long as she is there. She had the pressure right. She talked very little during the massage and she even gave me tips on how I can keep my muscles relaxed. At the end, she showed me how to stretch my back at home. I left feeling incredible and completely relaxed. I have been doing my stretches and feeling great!! The customer service at the check out desk was really friendly as well. I can't imagine how anyone would have a bad experience here, but I guess it is possible. I highly recommend you try this place to see for your self.

Pros: Best massage service ever!!

Cons: Limited Parking

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I and a co-worker treated ourselves to a spa afternoon this past Friday, prior to the wine garden event. This was my second visit to the spa, and first time with a friend joining me. My massage was as great as the first, and was the reason I returned, and brought someone with me. My co-worker? She loved her treatment, and loved the spa. So, my two experiences have been great. Was the spa perfect? Of course not. Are you perfect? Whenever real people are involved, there is always something you could point to and say something negative about. To me, a day spa isn't a place to go and expect better than yourself; it is a place to retreat to for relaxation, rejuvenation, and stress relief. I appreciate this place, Fiori, for that, because that is what it is for, and for that, they do an excellent job. I mention this only because I was curious as to what others had to say, and after having read some of the reviews, makes me wonder if some of these reviewers have ever actually been here, or if they were, were they the kind of clients I would not want in my own place of business. I know that if something were simply not right, I would have no trouble telling someone, the manager, on the spot, at this or any other place of business, especially one that I cared to frequent. Again, just the opinion of a simple girl from Mississippi...I rambled; great place; and I will be back.

2
★★★★☆

I and a co-worker treated ourselves to a spa afternoon this past Friday, prior to the wine garden event. This was my second visit to the spa, and first time with a friend joining me. My massage was as great as the first, and was the reason I returned, and brought someone with me. My co-worker? She loved her treatment, and loved the spa. So, my two experiences have been great. Was the spa perfect? Of course not. Are you perfect? Whenever real people are involved, there is always something you could point to and say something negative about. To me, a day spa isn't a place to go and expect better than yourself; it is a place to retreat to for relaxation, rejuvenation, and stress relief. I appreciate this place, Fiori, for that, because that is what it is for, and for that, they do an excellent job. I mention this only because I was curious as to what others had to say, and after having read some of the reviews, makes me wonder if some of these reviewers have ever actually been here, or if they were, were they the kind of clients I would not want in my own place of business. I know that if something were simply not right, I would have no trouble telling someone, the manager, on the spot, at this or any other place of business, especially one that I cared to frequent. Again, just the opinion of a simple girl from Mississippi...I rambled; great place; and I will be back.

Pros: Convienent hours, skilled therapists

Cons: Front desk "people issues" observed, but nothing fatal

Editorial from

In Short
Though it's located just a mile and a half from the bustling Galleria, once inside the doors of this Italian boutique spa the atmosphere is one of pure indulgence, from the standalone villa reminiscent of Tuscany to theā€¦

 

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