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Pet Boarders and Sitters, Veterinary Services, Animal Hospitals, Veterinarians
We are a full service vet clinic & hospital, with both routine and hospital services for cats, dogs, birds, & exotics. We offer surgical procedures, x-rays, dental care, vaccines, Home Again microchips, exams, & boarding facilities. 30 years experience!
We combine experience with compassionate care to assist you in caring for your pets!
We switched vets after seeing Dr. Campbell at his Parmer location. His clinic is orderly and VERY clean. It's cleaner than some restaurants in the area. He is one of the few avian vets in Austin and we had recently gotten 2 parakeets. He handled them so gently and was very knowledgable about their behavior. He told us how to take care of them, offered to show us how to clip flight wings, and basically educated us on these new pets. What struck us was, he adored the animals! He talked about his fondness for budgies and he just seemed so genuine. It was neat to watch him interact with the birds in such a caring way. We brought our two dogs into him as well. He has provided routine and emergency canine care to both of them and each time the experience was positive. He calls you with lab results himself. He offers to be available if you need to contact him also. I cannot think of another thing he or his staff could do better. We don't wait forever at our appointment times. The place is not chaotic and does not smell. It seems this crew truly love the animals they serve and they do it with such a great attitude!
Posted 12/16/08 | Report Abuse
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Dr. Campbell has been our vet since January, 2003 and is the best vet we have ever had! He has always been kind and gentle with our 2 dogs & 2 cats. He performed eye surgery on our yellow lab because she had entropia (eyelids grow under & scratch the eyes). He did such an awesome job on her that she only needed the 1 surgery and you would never know she had any issues with her eyes. Dr. Campbell understands that pets feel pain and ensures pain management is a priority whenever he treats our pets. Our pets really like Dr. Campbell - including the 1 cat that hates almost all vets. Dr. Campbell understood our cat was just scared and he worked with him to calm him down before treating him or examining him. Dr. Campbell's old office was closer to our house, but I'd drive anywhere to be able to keep him as our vet. He really cares about our family & has helped us through some tough times. His rates are fair and his staff has always been great with us. I would highly recommend him for your family without reservation.
Posted 12/13/08 | Report Abuse
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Our children (the furry ones) have been patients of Dr. Campbell and staff for over 10 years. We have always received excellent service and attention, even special care that has gone above and beyond the call of duty. We wouldn't trust our family to any other clinic.
Posted 10/14/08 | Report Abuse
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I have never met him thanks to the exceptionally poor customer service of the attendant.
I had been wanting to bring a bird in to get checked out, but my work hours and the office hours didn't match up for me to drop off my pet for a same-day appointment. Instead I arranged to bring her in at the end of the day (when I could make it down) to stay overnight for an appointment the next day. Unfortunately I was delayed in traffic (we live about 30 minutes away in no traffic). I had my wife call at ~5:40 (they close at 6) to confirm that we were on our way but having traffic issues. The attendant answering the phone (seemed unaware of the arrangement) reminded her that they close at 6... -- ummm ok, yeah that's why we're calling to let you know we're on our way if you could be so kind as to wait for us. We tried calling again at 5:55 to let them know we were still in traffic, but almost there - at this point we got the answering machine saying they were closed. We finally arrive at ~6:05 to find the doors locked, but the attendant still inside. She shouted through the glass that they were closed. I tried to explain that we called to tell them we were on our way to drop off the bird, but the attendant didn't seem interested or sympathetic. She just said that I needed to be there at 5:30! She couldn't have said this when we called at 5:40??? Seems like a poor excuse for not wanting to stay a few minutes later to help someone out. At this point I no longer wanted to have anything to do with this clinic. Much too uncaring of attendants.
Hope you have better luck if you try them...
Edited rating after personal phone call from Dr. Campbell. Though I would like to know what "discrepancies" there were...
Posted 08/28/08 | Report Abuse
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Kudo's to Dr. Campbell and his staff (both at Parmer Lane and Anderson Mill). I have been with Dr. Campbell for 15 years +. He has always treated and provided the best care to al my furry children. Drs. Bill Campbell, Jenny Stein, Amy Clemmons and staff has helped us through some pretty difficult and tearful times. Dr, Stein worked with me for days around the clock to pull my little TeaZo through death's door - today he is healthy. Dr. Clemmons and Dr. Campbell tried to save Rusty, but in the end we had to let him go to play at Rainbow's Bridge. They were there to provide comfort and understanding right to the end and after. Dr. Campell has always been there wherever he was needed; whether it was for a kind word or one of compassion and understanding.I would like to say thank you for your kindness, care, and personal concern for my furry family. Susan M
Posted 03/18/08 | Report Abuse
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Dr. Bill Campbell and his staff have been seeing for our dogs for 15+ years and have ALWAYS given our animals excellent care. Dr. Campbell is very knowledgeable and it is quite obvious that both Dr. Campbell and his staff really do care about their patients. Recently, we had to euthanize our old Great Dane. Dr. Campbell and his staff were very considerate of her needs and our needs and helped us to give loving care and comfort to our Dane to the end.
Linda and Jerry Dunham
Posted 02/12/08 | Report Abuse
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The new clinic is beautiful, pleasant and clean, and everyone is friendly and helpful.
We saw Bill Campbell and his vet techs at their previous clinic for many years and we have complete confidence in them.
Bill is one of those vets who calls you after your dog has been sick or had surgery just to see how things are going. He is thorough and patient and explains everything.
My only regret is that their new clinic is on the other side of town from us, but for important issues, we do make the 45-mile trip to Parmer Lane.
Posted 12/28/07 | Report Abuse
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"In my multiple experiences with this clinic, i can attest to the ..."
"The vet is medically negligent and the staff is snooty. Bad business ..."
