Sam Ash Music Stores

★★★☆☆
  • 923 N McMullen Booth Rd

    Clearwater, FL 33759

    Map & Directions
  • 727-725-8062

About Sam Ash Music Stores

Hours
Sun 12pm-6pm, Mon-Fri 11am-8pm, Sat 10am-7pm
Reservations
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3.0 9
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went into the store with lots of cash and wasnt busy at all, I wanted to mod my PRS and was looking for hardware parts,pickups, etc. I had PLENTY of questions...during the first 45 min. no one offered any assistance. the guy was too busy talking to his buddy in the acoustic section....after i had my hands full of stuff i went to the register to stand there for another 10 min. finally i just stared at the guy in the acoustic section long enough to get his attention and when he finally came thru the door I was soooo mad that I threw all the stuff on the counter and stormed out...I was planing on spending a few hundred bucks, this is BAD for BUSINESS.the worker probably doesn't care but the store management/owners should care as its driving away potential high price purchases. hopefully this wont repeat if i decide to go back to the store in the future.although now Guitar Center will be my first stop for gear....

1
★☆☆☆☆

went into the store with lots of cash and wasnt busy at all, I wanted to mod my PRS and was looking for hardware parts,pickups, etc. I had PLENTY of questions...during the first 45 min. no one offered any assistance. the guy was too busy talking to his buddy in the acoustic section....after i had my hands full of stuff i went to the register to stand there for another 10 min. finally i just stared at the guy in the acoustic section long enough to get his attention and when he finally came thru the door I was soooo mad that I threw all the stuff on the counter and stormed out...I was planing on spending a few hundred bucks, this is BAD for BUSINESS.the worker probably doesn't care but the store management/owners should care as its driving away potential high price purchases. hopefully this wont repeat if i decide to go back to the store in the future.although now Guitar Center will be my first stop for gear....

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.

My Sam Ash Experience have been wonderful in every manner. I have read all of the reviews on this site for Sam Ash Clearwater and it would seem that the reason for there apparent bad experience is due the customers attitudes in not getting what they want as a customer and more then likely being unreasonable. I have spent over $30,000.00 in Sam Ash and have been treated great even when I'm only spending 5 bucks. I still get treated like a king every time. All the questions I ask in pro audio get answered by Mike, and Ian. I have been to Guitar Center and there pro audio staff don't have the required knowledge to hook the gear up that I buy. The Sales manager George at Sam Ash have been great to me and all of my friends who I have sent over that way. All I can really say is that they will treat you well if you respect them as you would want to be respected. I've been witness to many customer being rude to people who work in retail store that are just making a simple living.

5
★★★★★

My Sam Ash Experience have been wonderful in every manner. I have read all of the reviews on this site for Sam Ash Clearwater and it would seem that the reason for there apparent bad experience is due the customers attitudes in not getting what they want as a customer and more then likely being unreasonable. I have spent over $30,000.00 in Sam Ash and have been treated great even when I'm only spending 5 bucks. I still get treated like a king every time. All the questions I ask in pro audio get answered by Mike, and Ian. I have been to Guitar Center and there pro audio staff don't have the required knowledge to hook the gear up that I buy. The Sales manager George at Sam Ash have been great to me and all of my friends who I have sent over that way. All I can really say is that they will treat you well if you respect them as you would want to be respected. I've been witness to many customer being rude to people who work in retail store that are just making a simple living.

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In short, the sales manager George is rude and doesn't give a crap about the customer. I had a similar experience as the Guitar Dog Dude. In my case, I was trading in a fender power strat. The guitar comes with a db boost wired into one of the tone pots. Similar to the Eric Clapton model, but the powerhouse strat boost is a less db verison. The sales manager George tried to say that I had done that post purchase and fender never had that option on the powerhouse strat so he wasn't gonna give me as much for a trade in. The guy is uninformed and does not know what he is talking about. Above that when I tried to show him that it did come from the factory with that feature he was extremely rude. I will never go back there to give them a dime.

0
★☆☆☆☆

In short, the sales manager George is rude and doesn't give a crap about the customer. I had a similar experience as the Guitar Dog Dude. In my case, I was trading in a fender power strat. The guitar comes with a db boost wired into one of the tone pots. Similar to the Eric Clapton model, but the powerhouse strat boost is a less db verison. The sales manager George tried to say that I had done that post purchase and fender never had that option on the powerhouse strat so he wasn't gonna give me as much for a trade in. The guy is uninformed and does not know what he is talking about. Above that when I tried to show him that it did come from the factory with that feature he was extremely rude. I will never go back there to give them a dime.

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I was in the store ready to make a big purchase of over 1,000 dollars. While talking about the gear in question with a guitar sales representative. The manager of the store (an old guy with an attitude) rudely interrupted me mid sentence and said, "I need to talk to you now." The sale rep said, "Ok.. Let me finish helping this customer and I will be with you." The manager then said, "No, I come first you'll talk to me now!!! This will have to wait." I started to say, "Excuse me..." and was told by the manager to, "Sit tight this is more important." Needless to say I walked out and took my business else where. I will not be returning to Sam Ash again. And, will continue to inform all I meet of the lack of customer respect that the manager at this store has towards their customers. Go to Guitar Center or Best Buy Music just up the street. They respect their customers there and have a much better inventory.

0
★☆☆☆☆

I was in the store ready to make a big purchase of over 1,000 dollars. While talking about the gear in question with a guitar sales representative. The manager of the store (an old guy with an attitude) rudely interrupted me mid sentence and said, "I need to talk to you now." The sale rep said, "Ok.. Let me finish helping this customer and I will be with you." The manager then said, "No, I come first you'll talk to me now!!! This will have to wait." I started to say, "Excuse me..." and was told by the manager to, "Sit tight this is more important." Needless to say I walked out and took my business else where. I will not be returning to Sam Ash again. And, will continue to inform all I meet of the lack of customer respect that the manager at this store has towards their customers. Go to Guitar Center or Best Buy Music just up the street. They respect their customers there and have a much better inventory.

Pros: Big fancy Store

Cons: Poor and disrespectful Management...

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I recently visited the store as I'm only in Florida part of the year. Sam Ash has renovated the place, and it is an impressive music store.

My only gripe is that the guitar staff is less than knowledgable, I also noticed a change in faces. I remember the last time I was there there was this man in the guitar dept. that seemed like he should be in a Boutique guitar shop and not a big boxed store. I can't remember his last name, a bald headed man, first name was either Frank or Mark, and he had an encyclopedic knowledge of guitar equipment. I was very impressed.

Now it's just the run of the mill mediocrity one finds in any big box store, mostly low level used car salesmen more than anything else. If you know what you want it's a cool place to visit, if you need real technical assistance with guitars buyer beware.

1
★★★☆☆

I recently visited the store as I'm only in Florida part of the year. Sam Ash has renovated the place, and it is an impressive music store.

My only gripe is that the guitar staff is less than knowledgable, I also noticed a change in faces. I remember the last time I was there there was this man in the guitar dept. that seemed like he should be in a Boutique guitar shop and not a big boxed store. I can't remember his last name, a bald headed man, first name was either Frank or Mark, and he had an encyclopedic knowledge of guitar equipment. I was very impressed.

Now it's just the run of the mill mediocrity one finds in any big box store, mostly low level used car salesmen more than anything else. If you know what you want it's a cool place to visit, if you need real technical assistance with guitars buyer beware.

Pros: Flash, big store, fun to visit

Cons: guitar staff is not very knowledgeable

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As a brass player they are the only place to hit. They have it all from starter to pro and everything in the middle. Knowledge is abundant and freely given and they even have a bagpiper, what else to you need?

2
★★★★★

As a brass player they are the only place to hit. They have it all from starter to pro and everything in the middle. Knowledge is abundant and freely given and they even have a bagpiper, what else to you need?

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Shortly after giving a credit card (that is rarely used) number over the phone to make a purchase from this store, this card was then used by persons unknown to us to make large purchases, like a hotel in Belize!

We contacted our bank and got the charges reversed and are ordering a new card.

We can't be certain this business is responsible but it seems like the most likely candidate, based on the timing.

0
★☆☆☆☆

Shortly after giving a credit card (that is rarely used) number over the phone to make a purchase from this store, this card was then used by persons unknown to us to make large purchases, like a hotel in Belize!

We contacted our bank and got the charges reversed and are ordering a new card.

We can't be certain this business is responsible but it seems like the most likely candidate, based on the timing.

Pros: not sure if they are responsible

Cons: credit card theft

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They are very friendly and they all know alot about the instruments and they're super cheap. Like the other guys said the building is super sweet too.

2
★★★★★

They are very friendly and they all know alot about the instruments and they're super cheap. Like the other guys said the building is super sweet too.

Pros: The staff, selection, and prices

Cons: none

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The Sam Ash store in Clearwater could win for no other reason than it's cool building at the old Kapok Tree location, but they also have the most friendly and knowledgable staff of any store in the area. Highly recommended.

2
★★★★★

The Sam Ash store in Clearwater could win for no other reason than it's cool building at the old Kapok Tree location, but they also have the most friendly and knowledgable staff of any store in the area. Highly recommended.

Pros: Selection, Customer Service, Location

Cons: None

 

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