Vca All Care Animal Referral Center

I have brought my dog here for two different circumstances and had excellent experiences both times. The Vets are excellent, and my dog was certainly well cared for. If you are in a time crunch however, this is not the place to go. It is very busy, so don't expect to be in and out in record time.

First look up lawsuits and Dr. Robert Rooks. Then take it from me, a previous employee, who was appaulled at the lack of experience and empathy in many of the ( esp. graveyard) technicians. I can think of only one time an employee left their animal there over night. Way too many critcal patients per technician, and only overnight one doctor for often 70 or more patients, many of which were critical. I saw too many animals neglected, technicians over worked, and sexually intended passes made by Dr. Rooks himself. Great doctors, but over all care is frightening. It's a money making machine.

I took my dog in and they tried every single thing to save her life. And the bill was way lower than I thought for keeping her overnight and 24 hour service. I thank all of you guys for giving all the effort to save her..... oh by the way I really like the poem/paw print and sympathy card it made me cry more.... best to you..............I will take my dog there again..........If ever i get one....... I highly recommend VCA...............fountain valley.......

After a full year of struggling with an unsuccessful TPLO surgery and infection in our dog's knee, and paying enormous amounts in fees for continued treatments which did not work, we finally gave up and went to another specialty hospital in L.A. where we thankfully found help. VCA All Care is a factory, our experience with them is that they process too many pets and don't have the high level of competence that we expected, at least not in orthopedics. They clearly did not know how to treat our dog's problem, which we suspect they created in the first place with a breach in sterility. But we can't prove it, so we moved on. We are just thankful we found another vet who could fix the problem. After $20,000 we are finally on the road to recovery.