Sail & Ski Center - Austin

★★★★☆
We Make Boating Easy!
  • 12971 N Highway 183

    Austin, TX 78750

    Map & Directions
  • 512-258-0733

3.8571 7
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Be VERY CAREFUL of the service department. They will tell you they will give you a no cost estimate on work to be done on your boat, if you deceide not to do the work they slip in a 110.00 dollar charge they dont tell you about

1
★☆☆☆☆

Be VERY CAREFUL of the service department. They will tell you they will give you a no cost estimate on work to be done on your boat, if you deceide not to do the work they slip in a 110.00 dollar charge they dont tell you about

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My family and I have been customers of Sail & Ski for years and their customer service and attention to detail is unmatched by anyone else in Austin. We have bought 3 Sea Ray boats from them over the years and their salesman are knowledgeable, trustworthy, and not pushy like most of the salesman you come across in the industry. Whenever we have needed anything, be it for the lake or for our annual family ski trip to the mountains, they have had us more than covered over the years. Most people don't know that they even rent snow ski and boarding equipment and they only charge us for the days that we are using it, so when we drive, we aren't paying a daily fee and not using them. If you are into the lake or even the snow, Sail & Ski is the #1 place I would recommend. Thank you Sail & Ski!

5
★★★★★

My family and I have been customers of Sail & Ski for years and their customer service and attention to detail is unmatched by anyone else in Austin. We have bought 3 Sea Ray boats from them over the years and their salesman are knowledgeable, trustworthy, and not pushy like most of the salesman you come across in the industry. Whenever we have needed anything, be it for the lake or for our annual family ski trip to the mountains, they have had us more than covered over the years. Most people don't know that they even rent snow ski and boarding equipment and they only charge us for the days that we are using it, so when we drive, we aren't paying a daily fee and not using them. If you are into the lake or even the snow, Sail & Ski is the #1 place I would recommend. Thank you Sail & Ski!

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Sail & Ski is the BEST store! No matter how often I go in there, the people are always so helpful. They have great stuff. I can always count on my kids liking what I buy whether it's a great pair of sunglasses or a new snowboard. I would reccommend this store to anyone who is going on a snow vacation!

5
★★★★★

Sail & Ski is the BEST store! No matter how often I go in there, the people are always so helpful. They have great stuff. I can always count on my kids liking what I buy whether it's a great pair of sunglasses or a new snowboard. I would reccommend this store to anyone who is going on a snow vacation!

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Bad experience with warranty service on Correct Craft. Seemed thay did not want to help resolve issue. They stalled and made me become proactive , working with manufacturor and warranty staff, to get the problem solved. Took boat to another dealer in another town. The other dealer was more responsive and worked immediately to resolve the issues and get me back out on the water. Doesn't seem fair to even give them one star as my entire time with them was a waste.

1
★☆☆☆☆

Bad experience with warranty service on Correct Craft. Seemed thay did not want to help resolve issue. They stalled and made me become proactive , working with manufacturor and warranty staff, to get the problem solved. Took boat to another dealer in another town. The other dealer was more responsive and worked immediately to resolve the issues and get me back out on the water. Doesn't seem fair to even give them one star as my entire time with them was a waste.

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Business Response:

Boat was out of warranty and was not sold by our dealership. We did everything we could to make a special request to the manufacturer to no avail.
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Everyone who works here are soo helpful and friendly. I was able to find everything here for my first ski trip - and the employees were always available to answer any question I had. They were even generous enough to take back a pair a ski gloves that I had already ripped the tags off of.

5
★★★★★

Everyone who works here are soo helpful and friendly. I was able to find everything here for my first ski trip - and the employees were always available to answer any question I had. They were even generous enough to take back a pair a ski gloves that I had already ripped the tags off of.

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I bought a lot of snowboarding equipment here last year and I was very satisfied with the customer service. I had to go in at a late hour becuase of work but they did not rush me out even though I was in there about a half hour after they closed. Nice selection.

5
★★★★★

I bought a lot of snowboarding equipment here last year and I was very satisfied with the customer service. I had to go in at a late hour becuase of work but they did not rush me out even though I was in there about a half hour after they closed. Nice selection.

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My family just loves the Sail & Ski Center. We took our kids there to get fitted for their waterskiing equipment, but before we actually purchased it, we took part of their try before you buy program. What a great customer service tool! They were great with us and made sure the kids were comfortable and happy after using the equipment out for a while. We highly recommend them.

5
★★★★★

My family just loves the Sail & Ski Center. We took our kids there to get fitted for their waterskiing equipment, but before we actually purchased it, we took part of their try before you buy program. What a great customer service tool! They were great with us and made sure the kids were comfortable and happy after using the equipment out for a while. We highly recommend them.

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Message from Sail & Ski Center - Austin

The Sail & Ski Center is your best choice as a dealer to provide you with the dream of the boating lifestyle, and now that choice has been recognized by key industry observers across the country. Founded in 1969, the Sail & Ski Center has become the "Standard of Excellence" in boat dealers. Just look at some of the recognition we have received:





Sail & Ski Ranked #1 in Boating Industry's Top 100 Dealer



NEWS 11/19/09: Sail & Ski Center captures TOP SPOT, #1 on Boating Industry Magazine's 2009 Top 100 Dealers in North America, significantly outscoring any other dealer in Texas. The ratings are based on a number of criteria, but primarily focus on those factors that help create a superior customer service experience. The magazine gave high marks to our owner's club, high customer satisfaction, Yacht Club on Lake Travis, seminars and customer events.



CLICK HERE to learn more about the Boating Industry's Top 100 Dealers Program.



More about Sail & Ski Center - Austin

Sail & Skiâ??s Service Department is staffed by skilled technicians who are up to date on all the latest technology. They receive factory training on Mercruiser Stern Drives, Mercury Outboards, Pleasurecraft Marine Motors, and Kawasaki Jet Skis. From regular maintenance to major repairs, our service department is dedicated to keeping your boat in top condition so you can dedicate your time to enjoying the boating lifestyle. But remember, we canâ??t do our job unless you bring in your boat for the regularly scheduled maintenance it requires. Canâ??t find the time to bring your boat to Sail & Ski for service? Contact us to arrange for towing service or to set up an appointment with our mobile service team.

Editorial from

In Short
Sail & Ski has the people and the equipment to get you in the boat best suited for you. It claims to have the largest boat and parts inventory, and that's not all. Sail & Ski also has all the water sports accessories…

 

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