Julie Q Hair & Nails

★★★★☆

About Julie Q Hair & Nails

Details
Hours
Mon-Fri, 10am-7pm; Sat-Sun, 10am-6pm
3.6 5
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I am new to Mountain View and walked in needing a haircut. I told the woman at the counter as well as the woman assisting me that I was pressed for time and just walked in for a regular guys haircut. I sat down and she said she needed to

3
★★★★★

I am new to Mountain View and walked in needing a haircut. I told the woman at the counter as well as the woman assisting me that I was pressed for time and just walked in for a regular guys haircut. I sat down and she said she needed to

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I have been a customer of JulieQ for the past 3 years. Julie does it right every single time. Not only does she provide a great haircut, the head massage to follow was amazing. I have never felt so refreshing walking out of a hair salon. Julie and her friendly staffs make you feel like home. There is a big flat screen TV, nice comfy leather sofa, great selection of trendy and upbeat music, good selection of magazines to read, and fridge load of free drinks. Where would you get this kind of service and treatment for $20 for a men haircut. If you "YELP" for JulieQ, you will find over 130 reviews, which is the most reviews in Mountain View period. I HIGHLY RECOMMENDED THIS PLACE.

2
★★★★★

I have been a customer of JulieQ for the past 3 years. Julie does it right every single time. Not only does she provide a great haircut, the head massage to follow was amazing. I have never felt so refreshing walking out of a hair salon. Julie and her friendly staffs make you feel like home. There is a big flat screen TV, nice comfy leather sofa, great selection of trendy and upbeat music, good selection of magazines to read, and fridge load of free drinks. Where would you get this kind of service and treatment for $20 for a men haircut. If you "YELP" for JulieQ, you will find over 130 reviews, which is the most reviews in Mountain View period. I HIGHLY RECOMMENDED THIS PLACE.

Pros: great friendly service, reasonable price, nice & clean

Cons: none

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I went to Julie Q after reading some online reviews. I'm trying to grow out my hair and just wanted a minimal trim to keep them neat. They made me wait for 20 minutes despite having an appointment. The stylist assigned to me was Jennie, don't know why her scalp massage is so recommended -- I had to constantly tell her to not dig her long nails into my scalp. That's not the end of it, it gets worse.

I specified clearly to Jennie that I
1. wanted just a minimal trim
2. did not want layers
3. did not want her to thin down the volume of my thick hair.

She said yes yes, she understood. and then she went about butchering my hair and doing the exact opposite of what I wanted. She added front and back layers. She also thinned down the volume of my hair to 2/3rd of their original if not less. And she cut off a couple inches of length!!

I was almost in tears after the cut. I'm just the kind of person who takes very good care of my hair and puts a lot of thought into each cut and style. I have nothing against layers or short hair...infact I've had super short hair for over a year now. but now i want to grow it out and had managed to grow them out till my shoulders with a lot of patience....and Jenni put me back 3-4 months.

When I went home and examined my hair I realized that this was very uncool and so I returned to the salon to talk to her. She started screaming (yes, screaming) out loud at me and said that she did I told her to!! she said she could not let me get out of the salon without evening out my hair (her excuse for the layers and thinning down)...when I asked her to calm down and let me talk to the owner, she realized I meant business. she said the owner, Julie would be in the next day. So out of principal I returned the next day and explained my situation to Julie. atleast julie had the decency to apologize and offered me a free cut...how ironic! I walked out.

This has been by far the worse hair related experience of my life. Hope this review helps.

1
★☆☆☆☆

I went to Julie Q after reading some online reviews. I'm trying to grow out my hair and just wanted a minimal trim to keep them neat. They made me wait for 20 minutes despite having an appointment. The stylist assigned to me was Jennie, don't know why her scalp massage is so recommended -- I had to constantly tell her to not dig her long nails into my scalp. That's not the end of it, it gets worse.

I specified clearly to Jennie that I
1. wanted just a minimal trim
2. did not want layers
3. did not want her to thin down the volume of my thick hair.

She said yes yes, she understood. and then she went about butchering my hair and doing the exact opposite of what I wanted. She added front and back layers. She also thinned down the volume of my hair to 2/3rd of their original if not less. And she cut off a couple inches of length!!

I was almost in tears after the cut. I'm just the kind of person who takes very good care of my hair and puts a lot of thought into each cut and style. I have nothing against layers or short hair...infact I've had super short hair for over a year now. but now i want to grow it out and had managed to grow them out till my shoulders with a lot of patience....and Jenni put me back 3-4 months.

When I went home and examined my hair I realized that this was very uncool and so I returned to the salon to talk to her. She started screaming (yes, screaming) out loud at me and said that she did I told her to!! she said she could not let me get out of the salon without evening out my hair (her excuse for the layers and thinning down)...when I asked her to calm down and let me talk to the owner, she realized I meant business. she said the owner, Julie would be in the next day. So out of principal I returned the next day and explained my situation to Julie. atleast julie had the decency to apologize and offered me a free cut...how ironic! I walked out.

This has been by far the worse hair related experience of my life. Hope this review helps.

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.

I went to Julie Q after reading some online reviews. I'm trying to grow out my hair and just wanted a minimal trim to keep them neat. They made me wait for 20 minutes despite having an appointment. The stylist assigned to me was Jennie, don't know why her scalp massage is so recommended -- I had to constantly tell her to not dig her long nails into my scalp. That's not the end of it, it gets worse.

I specified clearly to Jennie that I
1. wanted just a minimal trim
2. did not want layers
3. did not want her to thin down the volume of my thick hair.

She said yes yes, she understood. and then she went about butchering my hair and doing the exact opposite of what I wanted. She added front and back layers. She also thinned down the volume of my hair to 2/3rd of their original if not less. And she cut off a couple inches of length!!

I was almost in tears after the cut. Jenni put me back 3-4 months. When I tried talking to her, she started screaming (yes, screaming) out loud at me and said that she did I told her to!! she said she could not let me get out of the salon without evening out my hair (her excuse for the layers and thinning down)...when I asked her to calm down and let me talk to the owner, she realized I meant business. she said the owner, Julie would be in the next day. So out of principal I returned the next day and explained my situation to Julie. atleast julie had the decency to apologize and offered me a free cut...how ironic! I walked out.

This has been by far the worse hair related experience of my life. Hope this review helps.

0
★☆☆☆☆

I went to Julie Q after reading some online reviews. I'm trying to grow out my hair and just wanted a minimal trim to keep them neat. They made me wait for 20 minutes despite having an appointment. The stylist assigned to me was Jennie, don't know why her scalp massage is so recommended -- I had to constantly tell her to not dig her long nails into my scalp. That's not the end of it, it gets worse.

I specified clearly to Jennie that I
1. wanted just a minimal trim
2. did not want layers
3. did not want her to thin down the volume of my thick hair.

She said yes yes, she understood. and then she went about butchering my hair and doing the exact opposite of what I wanted. She added front and back layers. She also thinned down the volume of my hair to 2/3rd of their original if not less. And she cut off a couple inches of length!!

I was almost in tears after the cut. Jenni put me back 3-4 months. When I tried talking to her, she started screaming (yes, screaming) out loud at me and said that she did I told her to!! she said she could not let me get out of the salon without evening out my hair (her excuse for the layers and thinning down)...when I asked her to calm down and let me talk to the owner, she realized I meant business. she said the owner, Julie would be in the next day. So out of principal I returned the next day and explained my situation to Julie. atleast julie had the decency to apologize and offered me a free cut...how ironic! I walked out.

This has been by far the worse hair related experience of my life. Hope this review helps.

Pros: no pros

Cons: unprofessional, terrible stylist, impolite, long wait, bad haircut

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I love the pedis! They spend about 30-45 mins on me when i get a pedicure compared to other places that take only 15 mins. They give me the best leg and foot massages. I know the tubs are clean because i have actually seen them scrub and clean them. Very close to work where i can go during my lunch break. Walk-ins are alway welcome. I usually get french pedis and i have been happy with every job they've done. Your feet will be feeling fresh, clean and beautiful after they're done with you!

2
★★★★★

I love the pedis! They spend about 30-45 mins on me when i get a pedicure compared to other places that take only 15 mins. They give me the best leg and foot massages. I know the tubs are clean because i have actually seen them scrub and clean them. Very close to work where i can go during my lunch break. Walk-ins are alway welcome. I usually get french pedis and i have been happy with every job they've done. Your feet will be feeling fresh, clean and beautiful after they're done with you!

Pros: service!

Cons: parking is difficult during lunch/dinner time.

 

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