Prestige Luxury Auto Rental

★★★★☆

About Prestige Luxury Auto Rental

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  • Auto Rentals

Automotive

Automotive
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After about 2 weeks of phoning this agency we are still waiting for the manager to make a decision to refund what was promised to us during a screw-up on the last day of the rental. The driver that was supposed to do the pick-up for the airport transfer got into a car accident and couldn't be located even by the agency themselves. We believe it's a big cover up for their lack of planning and forgetting about one of their clients who needed a ride back to the airport. Very poor service - great responsiveness when they don't have your money yet, but evasive and unresponsive once they have it. Would probably not recommend this type of service to anyone in the future, let alone a VIP client.

1
★☆☆☆☆

After about 2 weeks of phoning this agency we are still waiting for the manager to make a decision to refund what was promised to us during a screw-up on the last day of the rental. The driver that was supposed to do the pick-up for the airport transfer got into a car accident and couldn't be located even by the agency themselves. We believe it's a big cover up for their lack of planning and forgetting about one of their clients who needed a ride back to the airport. Very poor service - great responsiveness when they don't have your money yet, but evasive and unresponsive once they have it. Would probably not recommend this type of service to anyone in the future, let alone a VIP client.

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I've rented now three diffrent colors of lamborghini's from prestige. Now tell me that's not a great selection of cars. Prestige has many of the same cars in diffrent colors for you to choose from. that keeps renting from them exicting. You can always come down to miami and not drive the same car! I'll be down there for the super bowl... I better reserve my lambo! I recommend you guys to rent from prestige a legitament company!

2
★★★★★

I've rented now three diffrent colors of lamborghini's from prestige. Now tell me that's not a great selection of cars. Prestige has many of the same cars in diffrent colors for you to choose from. that keeps renting from them exicting. You can always come down to miami and not drive the same car! I'll be down there for the super bowl... I better reserve my lambo! I recommend you guys to rent from prestige a legitament company!

Pros: New cars and great staff!

Cons: none to speak of...

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We had a great experience with Prestige. My friends and I rented an M5 and Bentely convertible for a bachelor party. The cars were amazing and the staff was really helpful and accommodating. They picked us up and even dropped all of us off at the airport. The cars def made our weekend.

2
★★★★★

We had a great experience with Prestige. My friends and I rented an M5 and Bentely convertible for a bachelor party. The cars were amazing and the staff was really helpful and accommodating. They picked us up and even dropped all of us off at the airport. The cars def made our weekend.

Pros: New Cars nice staff

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amazing cars, great prices and the staff is very accommodating and friendly.. i highly recommend!!

2
★★★★★

amazing cars, great prices and the staff is very accommodating and friendly.. i highly recommend!!

Pros: Great cars, great rates and friendly staff

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I rented a BMW for a weekend. First of all, their cars are from auctions, most appeared to be in less than new condition and the first car they brought us broke down on delivery to the airport. We had to take a ride with them to the their office to get a back up car which was scratched, dented, had oversized tires which looked cool but rubbed the inside of the fender well. I was the driver of the car all weekend and never touched anything with the car but the wheels rubbed the inside of the well from the oversized making a strange noise everywhere we went. Almost three weeks after I got home I received a bill for over $800.00 for damage to the car. Upon closer examination of the bill, it was a bill for an entirely different car at a different time. We called them to tell they had the wrong customer and they then made up another invoice for more work to a different car and said this was the bill we had to pay. I am going to be flying down there to take them to court. I will never do business with these people again. STAY AWAY!

0
★☆☆☆☆

I rented a BMW for a weekend. First of all, their cars are from auctions, most appeared to be in less than new condition and the first car they brought us broke down on delivery to the airport. We had to take a ride with them to the their office to get a back up car which was scratched, dented, had oversized tires which looked cool but rubbed the inside of the fender well. I was the driver of the car all weekend and never touched anything with the car but the wheels rubbed the inside of the well from the oversized making a strange noise everywhere we went. Almost three weeks after I got home I received a bill for over $800.00 for damage to the car. Upon closer examination of the bill, it was a bill for an entirely different car at a different time. We called them to tell they had the wrong customer and they then made up another invoice for more work to a different car and said this was the bill we had to pay. I am going to be flying down there to take them to court. I will never do business with these people again. STAY AWAY!

Pros: 0

Cons: They are thieves

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I'm rented many a luxury car in my day, but have never come across the level of professionalism, style, class, and service I have been afforded by doing business with Prestige.

The offer a solution to all your rental needs provide alternatives and at the end of the day, put you in the car of your dreams.

Price- was the best in the business.
Service-Unmatched
Variety- Clearly visible upon visiting the location.

A+ in my book. Will continue to do business in the future.

Thanks again guys!

2
★★★★★

I'm rented many a luxury car in my day, but have never come across the level of professionalism, style, class, and service I have been afforded by doing business with Prestige.

The offer a solution to all your rental needs provide alternatives and at the end of the day, put you in the car of your dreams.

Price- was the best in the business.
Service-Unmatched
Variety- Clearly visible upon visiting the location.

A+ in my book. Will continue to do business in the future.

Thanks again guys!

Pros: Great Price/Service/Variety

Cons: N/A

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My experience was excellent. The staff was courteous and my needs were handled expeditiously. I had beautiful ride car and I was a happy camper. Thumps up Prestige.

2
★★★★☆

My experience was excellent. The staff was courteous and my needs were handled expeditiously. I had beautiful ride car and I was a happy camper. Thumps up Prestige.

Pros: Excellent service and great cars

Cons: None

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I recently rented a Corvette from Prestige Luxury Auto Rentals. The service provided in putting my rental together in such a short notice and under what admittedly were some pretty strange circumstances was incredible. I will not hesitate to use Prestige Luxury Auto Rentals when I visit Miami again whether on business or pleasure and will definitely recommend them to anybody I know that is doing the same.

2
★★★★★

I recently rented a Corvette from Prestige Luxury Auto Rentals. The service provided in putting my rental together in such a short notice and under what admittedly were some pretty strange circumstances was incredible. I will not hesitate to use Prestige Luxury Auto Rentals when I visit Miami again whether on business or pleasure and will definitely recommend them to anybody I know that is doing the same.

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I came down to MIA for Art Basal and wanted to have a good time with some friends so we rented a Rolls Royce Phantom with a driver. We were treated like we were royalty and the car was beautiful....seemed brand new. I'll be back to rent the Ferrari. Thanks guys!

2
★★★★★

I came down to MIA for Art Basal and wanted to have a good time with some friends so we rented a Rolls Royce Phantom with a driver. We were treated like we were royalty and the car was beautiful....seemed brand new. I'll be back to rent the Ferrari. Thanks guys!

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I was coming to Miami from NY and I missed my flight to MIA and I ended flying in to West Palm Beach airport instead really late at night. When I let Prestige know that I was coming to West Palm beach they let me know right away that it wouldnt be a problem and they would do it at no extra cost. Prestige was there to pick me up on time and the car was amazing!

Thanks guys! I'll see you soon.

2
★★★★★

I was coming to Miami from NY and I missed my flight to MIA and I ended flying in to West Palm Beach airport instead really late at night. When I let Prestige know that I was coming to West Palm beach they let me know right away that it wouldnt be a problem and they would do it at no extra cost. Prestige was there to pick me up on time and the car was amazing!

Thanks guys! I'll see you soon.

Pros: great service, amazing cars

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Avoid at all costs! I hired a Lamborghini Murcielago from these guys for 24 hours. The car was returned as received and a month later I found a charge for $8000 on my credit card bill (in addition to the $3000 rental charge) for repairs to the transmission! It was an E-gear and the guy (Carlos) drove it away saying that everything was fine when I gave it back! I am going through the courts now to try to get my money back. Be warned!

Update (Apr 14 08: My credit card company contacted the company and have now reversed the charge on my card. So far so good but they warned me that there may charge it back in the future.

0
★☆☆☆☆

Avoid at all costs! I hired a Lamborghini Murcielago from these guys for 24 hours. The car was returned as received and a month later I found a charge for $8000 on my credit card bill (in addition to the $3000 rental charge) for repairs to the transmission! It was an E-gear and the guy (Carlos) drove it away saying that everything was fine when I gave it back! I am going through the courts now to try to get my money back. Be warned!

Update (Apr 14 08: My credit card company contacted the company and have now reversed the charge on my card. So far so good but they warned me that there may charge it back in the future.

Pros: None

Cons: They are cons. Total rip-off!

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Thanks a ton, will never BUT NEVER do this again.

Thanks a ton, will never BUT NEVER do this again.
Thanks a ton, will never BUT NEVER do this again.
Thanks a ton, will never BUT NEVER do this again.

Sincerely,
Mark Weinberg

0
★☆☆☆☆

Thanks a ton, will never BUT NEVER do this again.

Thanks a ton, will never BUT NEVER do this again.
Thanks a ton, will never BUT NEVER do this again.
Thanks a ton, will never BUT NEVER do this again.

Sincerely,
Mark Weinberg

Pros: BAD

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I rented a CL 550 from these guys and I got a flat tire in the middle of the night. When I called them they came by me fast with another car and then had the CL fixed and back at my hotel by the morning...

2
★★★★★

I rented a CL 550 from these guys and I got a flat tire in the middle of the night. When I called them they came by me fast with another car and then had the CL fixed and back at my hotel by the morning...

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I have rented exotic cars before from different companies but after renting from Prestige I wont use another company when I come to Miami. The car that I rented was in new condition and thier staff was very friendly and helpful. I was impressed by all the personal touches....they even helped me get tickets to a Heat game!!!!

2
★★★★★

I have rented exotic cars before from different companies but after renting from Prestige I wont use another company when I come to Miami. The car that I rented was in new condition and thier staff was very friendly and helpful. I was impressed by all the personal touches....they even helped me get tickets to a Heat game!!!!

 

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