Elase Medical Spa

★★☆☆☆
28.7562 -81.3683
Map and Directions to Elase Medical Spa

407-333-4300

1210 S International Pkwy #174

Lake Mary, FL

32746

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About Elase Medical Spa

Sports & Recreation

Sports & Recreation
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Reviews 1 - 9 of 9.
.

This is the biggest scam business I have ever come across. After I signed up for a new membership for laser in the month of May, I was charged the regular price of $1,600 with 20% down. After one month a deal came on groupon for the same service in $77. Another service that I was interested in for a regular price of $4,400 was offered for $299 and I am told by the else staff that I am not eligible to sign up for the new deal since I am an existing member. Not even for the add on for a new service. After deliberating with the management for hours, I was told that I cannot cancel my existing contract (which was fine with me) and I cannot get any deals for future too.

This is such a rip off. Elase medical spa makes thousands of dollars from existing/old customers to attract new customers with 92% discount. What a marketing strategy to attract new customers that pisses off old customers !!!

2
★★☆☆☆

This is the biggest scam business I have ever come across. After I signed up for a new membership for laser in the month of May, I was charged the regular price of $1,600 with 20% down. After one month a deal came on groupon for the same service in $77. Another service that I was interested in for a regular price of $4,400 was offered for $299 and I am told by the else staff that I am not eligible to sign up for the new deal since I am an existing member. Not even for the add on for a new service. After deliberating with the management for hours, I was told that I cannot cancel my existing contract (which was fine with me) and I cannot get any deals for future too.

This is such a rip off. Elase medical spa makes thousands of dollars from existing/old customers to attract new customers with 92% discount. What a marketing strategy to attract new customers that pisses off old customers !!!

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.

I was about half way done with my laser hair removal treatments when this company went out of business and claimed bankruptcy. My sister was getting the same treatments and because of the payment plans they had us on we were all paid up on 8 treatments but only received about 5 before they closed up. We never got our money back and now they are back open!!! Also, when I was going there as a client, they kept switching the person that would do the treatments and I eventually ended up going to another Elase location. They told me there that the other Elase (Lake Mary) had all my settings wrong on the machine and that's why I wasn't getting good results. Wouldn't suggest it...they are cheaper than Ideal Image but I know someone that went to Ideal Image and although it was more expensive, they were extremely happy with the results and the customer service! Oh, and the other Elase Medical Spa that I switched to is now known as "Fresh Med Spas"...they are a scam too! I think they changed their name b/c of the bad rep or b/c they were being sued. I would stay away!

1
★☆☆☆☆

I was about half way done with my laser hair removal treatments when this company went out of business and claimed bankruptcy. My sister was getting the same treatments and because of the payment plans they had us on we were all paid up on 8 treatments but only received about 5 before they closed up. We never got our money back and now they are back open!!! Also, when I was going there as a client, they kept switching the person that would do the treatments and I eventually ended up going to another Elase location. They told me there that the other Elase (Lake Mary) had all my settings wrong on the machine and that's why I wasn't getting good results. Wouldn't suggest it...they are cheaper than Ideal Image but I know someone that went to Ideal Image and although it was more expensive, they were extremely happy with the results and the customer service! Oh, and the other Elase Medical Spa that I switched to is now known as "Fresh Med Spas"...they are a scam too! I think they changed their name b/c of the bad rep or b/c they were being sued. I would stay away!

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1 out of 1 people found this review helpful.

.

I bought the smartlipo package ($1500) on groupon.com, when I went there for the first time to get more information about the treatment, the girl who was giving me the information seemed very annoyed about the questions I was asking. (I'm paying $1500 at least I need to know what is the procedure right?).
She made me feel like I was wasting her time, only because she told me that normally this procedure costs over $3000, so only because of that I don't deserve the same treatment or what???

Then, ok she finally booked me another appointment with the doctor, and then called me few days later to cancel my appointment because the doctor had another appointment.

I just decided to cancel everything and get my money back!
Do not go there!!!! These girls need to know how to treat people, they should be fired!
I hated this place! they will make you feel very uncomfortable.

1
★☆☆☆☆

I bought the smartlipo package ($1500) on groupon.com, when I went there for the first time to get more information about the treatment, the girl who was giving me the information seemed very annoyed about the questions I was asking. (I'm paying $1500 at least I need to know what is the procedure right?).
She made me feel like I was wasting her time, only because she told me that normally this procedure costs over $3000, so only because of that I don't deserve the same treatment or what???

Then, ok she finally booked me another appointment with the doctor, and then called me few days later to cancel my appointment because the doctor had another appointment.

I just decided to cancel everything and get my money back!
Do not go there!!!! These girls need to know how to treat people, they should be fired!
I hated this place! they will make you feel very uncomfortable.

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2 out of 2 people found this review helpful.

.

I booked a package of IPL laser treatments. The nurse practitioner was only available one day a week and only until 3 pm. But I thought I might be able to get my 4 treatments in. After the first treatment, I was told her day availabke was changing. Slightly inconvienent but I would work around it. When I showed up for my 2nd appointment, the nurse and "her" machine where unavailable. Now, the nurse has been "let go" and they don't even offer the IPL anymore, but are not refunding my package that I paid for up front. I have been getting the run-around for 2 weeks now. They want to give me credit towards some other treatment, which I don't want. I would use this company with caution.

1
★☆☆☆☆

I booked a package of IPL laser treatments. The nurse practitioner was only available one day a week and only until 3 pm. But I thought I might be able to get my 4 treatments in. After the first treatment, I was told her day availabke was changing. Slightly inconvienent but I would work around it. When I showed up for my 2nd appointment, the nurse and "her" machine where unavailable. Now, the nurse has been "let go" and they don't even offer the IPL anymore, but are not refunding my package that I paid for up front. I have been getting the run-around for 2 weeks now. They want to give me credit towards some other treatment, which I don't want. I would use this company with caution.

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2 out of 2 people found this review helpful.

.

Had smartlipo there for very minor corrections since I work out 5-6x/ week. The inner part of my thighs were what bothered me most since I couldn't seem to slim them down with diet and exercise. I expressed concern seeing no difference 2 weeks post and they told me everything looked great?!! Now, almost a year later, all I have to show for my money is a dent in my abs and in my inner thighs. They didn't do anything I asked for, and I can't really see a difference in my pictures pre and post, besides the ugly dents. Disappointing waste of $4K. Don't go there.

1
★☆☆☆☆

Had smartlipo there for very minor corrections since I work out 5-6x/ week. The inner part of my thighs were what bothered me most since I couldn't seem to slim them down with diet and exercise. I expressed concern seeing no difference 2 weeks post and they told me everything looked great?!! Now, almost a year later, all I have to show for my money is a dent in my abs and in my inner thighs. They didn't do anything I asked for, and I can't really see a difference in my pictures pre and post, besides the ugly dents. Disappointing waste of $4K. Don't go there.

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2 out of 2 people found this review helpful.

.

I have been to Elase and actually loved my experience. I got smartlipo done on my waistline about 6 months ago and so far it looks great. They were very professional and did a lot of follow up with me. I can't imagine somebody having a bad experience here.

5
★★★★★

I have been to Elase and actually loved my experience. I got smartlipo done on my waistline about 6 months ago and so far it looks great. They were very professional and did a lot of follow up with me. I can't imagine somebody having a bad experience here.

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0 out of 2 people found this review helpful.

.

please do no go here for smartlipo, had a bad experience. i still look the same, now i have a dent on my arm. my stomach looks horrible. they do not even check up on you after 2 weeks. they take your money quickly and your promises from them out the door. do not go here, i regret my surgery here. i was awake for my procedure, felt everything.

1
★☆☆☆☆

please do no go here for smartlipo, had a bad experience. i still look the same, now i have a dent on my arm. my stomach looks horrible. they do not even check up on you after 2 weeks. they take your money quickly and your promises from them out the door. do not go here, i regret my surgery here. i was awake for my procedure, felt everything.

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2 out of 2 people found this review helpful.

.

I just had smart lipo done at the Lk. Mary Office. The staff was very professional and made me feel at ease. I have to say, it was a little more painful then I expectedI, especially the last part of the procedure where the fat is sucked out. I am only 2 weeks post so I'm still waiting for results. Went for my 1 week check up and Dr. said everything was looking great.

4
★★★★☆

I just had smart lipo done at the Lk. Mary Office. The staff was very professional and made me feel at ease. I have to say, it was a little more painful then I expectedI, especially the last part of the procedure where the fat is sucked out. I am only 2 weeks post so I'm still waiting for results. Went for my 1 week check up and Dr. said everything was looking great.

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0 out of 2 people found this review helpful.

.

hi everyone:

please if you're one of the customers from elase lake mary now that the closed with out let any of the customers know and left with your money,with out finish your treatment ,, we need to get together ,,, please email me at neky_porky@msn.com or call me at 407-342-5304

5
★★★★★

hi everyone:

please if you're one of the customers from elase lake mary now that the closed with out let any of the customers know and left with your money,with out finish your treatment ,, we need to get together ,,, please email me at neky_porky@msn.com or call me at 407-342-5304

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0 out of 2 people found this review helpful.

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