Jerry's Auto Repair

★★★★★
  • 1260 S Grand Ave

    Pullman, WA 99163

    Map & Directions
  • 509-334-7215

Automotive

Automotive
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We just wanted to pass along our thanks to the wonderful people at Jerry's Auto in Pullman for helping us last Friday (August 1st). While driving to Pullman from Tacoma over Snoqualmie Pass, a vehicle in front of us blew out a rear tire and shattered the back end of their car, sending debris all over I-90. A section of the vehicles bumper lodged under our car, I pulled to the side of the road and was able to remove the debris but a terrible noise was now coming from our car. We called Jerry's and talked with James, he said to bring the car in and they would look at it. When we arrived around 5:00PM they dropped what they were doing and took a look at our car even though it was near closing time. They determined that a the heat resistor under our vehicle had been bent over by the bumper debris and was now resting on the exhaust system, which was causing the rattling noise. They bent the metal back into place and it was good as new. When we tried to pay James and the rest of the crew for their help they wouldn't take the money and wished us a great time while visiting Pullman.

What could have been a horrible trip for us turned out great because of the terrific people at Jerry's! Our daughter is a student at WSU and if her vehicle needs servicing we'll definitely be taking it to Jerry's Auto!

Thanks Again!

Lane & Laura Ficke
Tacoma, WA

5
★★★★★

We just wanted to pass along our thanks to the wonderful people at Jerry's Auto in Pullman for helping us last Friday (August 1st). While driving to Pullman from Tacoma over Snoqualmie Pass, a vehicle in front of us blew out a rear tire and shattered the back end of their car, sending debris all over I-90. A section of the vehicles bumper lodged under our car, I pulled to the side of the road and was able to remove the debris but a terrible noise was now coming from our car. We called Jerry's and talked with James, he said to bring the car in and they would look at it. When we arrived around 5:00PM they dropped what they were doing and took a look at our car even though it was near closing time. They determined that a the heat resistor under our vehicle had been bent over by the bumper debris and was now resting on the exhaust system, which was causing the rattling noise. They bent the metal back into place and it was good as new. When we tried to pay James and the rest of the crew for their help they wouldn't take the money and wished us a great time while visiting Pullman.

What could have been a horrible trip for us turned out great because of the terrific people at Jerry's! Our daughter is a student at WSU and if her vehicle needs servicing we'll definitely be taking it to Jerry's Auto!

Thanks Again!

Lane & Laura Ficke
Tacoma, WA

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4 out of 4 people found this review helpful.

Business Response:

You Are Welcome Lane! Lane, we're very glad that we were able to help you out and get you going during your recent emergency. Being able to help people out like you really makes our day. From the entire staff at Jerry's Auto Repair: "You are Welcome!" Safe travels, Jerry & Team

Message from Jerry's Auto Repair

Finally an Auto Repair Shop You Can Trust!



Jerry's Auto Repair is a Winner of the Better Business Bureau's Torch Award for Marketplace Ethics.



Jerry's Auto Repair is an Approved AAA Auto Repair facility -meeting all the stringent requirements of AAA,



Jerry's Auto Repair technician's are ASE Certified.



Jerry's Auto Repair is a member of ASA (Automobile Service Association) the nation's largest auto repair trade association.



Find out what our customer's say about us:

http://www.jerrysautorepair.com/pages/default.asp?PageID=42

More about Jerry's Auto Repair

Jerry‚??s Auto Repair The Super Shop with Superior service Many of our long-term customers have come to us looking for a shop that would care for them. Some have come for reasons of trust -and stayed with us. Some have come because they‚??ve heard tha

 

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