Outdoor Kitchen & Grill

★☆☆☆☆
29.854 -95.5652
Map and Directions to Outdoor Kitchen & Grill

713-849-0546

5829 W Sam Houston Pkwy N Ste 703

Houston, TX

77041

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About Outdoor Kitchen & Grill

1.0 6
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Reviews 1 - 6 of 6.
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This was truly the worst experience I've ever had in improving my home. I have an older home that I love to work on and now every time I look at that kitchen I will remember being treated like the dirt under their feet.

It was supposed to be a haven for our friends and family but now the kitchen reminds us all of the obnoxious employees at ODK - who broke promises, hung up on us and called the police on my husband and I when we demanded a delivery date in writing.

If you need more info - contact me at ihateODK@gmail.com.

1
★☆☆☆☆

This was truly the worst experience I've ever had in improving my home. I have an older home that I love to work on and now every time I look at that kitchen I will remember being treated like the dirt under their feet.

It was supposed to be a haven for our friends and family but now the kitchen reminds us all of the obnoxious employees at ODK - who broke promises, hung up on us and called the police on my husband and I when we demanded a delivery date in writing.

If you need more info - contact me at ihateODK@gmail.com.

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Broken promises, mistakes with the build, hung up on, incredibly horrible people to deal with.

My husband and I went down to the showroom after being yelled at on the phone and demanded a delivery date. Tony called the police to have us removed from the showroom.

At that time, I was paid in full. When they delivered it the first time, it was wrong. Tony told me the longer I stood in his showroom, the longer it would take to get my kitchen.

You can't even imagine how bad this place is. E-mail me at ihateODK@gmaildotcom if you need more info.

1
★☆☆☆☆

Broken promises, mistakes with the build, hung up on, incredibly horrible people to deal with.

My husband and I went down to the showroom after being yelled at on the phone and demanded a delivery date. Tony called the police to have us removed from the showroom.

At that time, I was paid in full. When they delivered it the first time, it was wrong. Tony told me the longer I stood in his showroom, the longer it would take to get my kitchen.

You can't even imagine how bad this place is. E-mail me at ihateODK@gmaildotcom if you need more info.

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1
★☆☆☆☆

N/A

Pros: N/A

Cons: N/A

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Shady and I am not talking about what they build. They lie and are very untrustworthy. I would not recomend them to anyone.

1
★☆☆☆☆

Shady and I am not talking about what they build. They lie and are very untrustworthy. I would not recomend them to anyone.

Pros: None

Cons: Shady

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We hired these guys to build us a custom outdoor kitchen. As of today 08/05/09, they are a month late and the job is still not complete. They started with bad dimensions and after we corrected that, they still built the units incorrectly. None of the fixtures are going to be where we wanted them. They have not yet kept an appointment time and we don't know if this job will ever get done. More than $10,000 won't buy you quality if you're buying from these guys.

1
★☆☆☆☆

We hired these guys to build us a custom outdoor kitchen. As of today 08/05/09, they are a month late and the job is still not complete. They started with bad dimensions and after we corrected that, they still built the units incorrectly. None of the fixtures are going to be where we wanted them. They have not yet kept an appointment time and we don't know if this job will ever get done. More than $10,000 won't buy you quality if you're buying from these guys.

Pros: None

Cons: Incompetent, Unreliable, Late

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Full Deck Design does not stand behind their word. They made promises up front, but after we signed their contract, went back on them. They have been rude to us on the phone and have hung up on us two times. They refused to give us a refund of our deposit even though they promised up front that if we were dissatisfied, we could be refunded.

They told us that they would take care of the HOA application, but we later learned that the HOA does not accept applications from vendors, only homeowners. They signed our name on the applciation and submitted it on our behalf without us knowing. We were not able to review the drawing of the porch before they submitted the application and it was not accurate, it was close, but not what we had asked for.

They have been unresponsive in attempting to resolve this.
If we had read a report like this beforehand, we would have never hired this company. As it turns out, this was an expensive lesson for us. This company has a thing or two to learn about customer service. You cannot treat your customers this way if you expect to continue to have customers. I work in homebuilding and customer service is an extremely important part of our business. Needless to say, I will not be referring this company to anyone.

1
★☆☆☆☆

Full Deck Design does not stand behind their word. They made promises up front, but after we signed their contract, went back on them. They have been rude to us on the phone and have hung up on us two times. They refused to give us a refund of our deposit even though they promised up front that if we were dissatisfied, we could be refunded.

They told us that they would take care of the HOA application, but we later learned that the HOA does not accept applications from vendors, only homeowners. They signed our name on the applciation and submitted it on our behalf without us knowing. We were not able to review the drawing of the porch before they submitted the application and it was not accurate, it was close, but not what we had asked for.

They have been unresponsive in attempting to resolve this.
If we had read a report like this beforehand, we would have never hired this company. As it turns out, this was an expensive lesson for us. This company has a thing or two to learn about customer service. You cannot treat your customers this way if you expect to continue to have customers. I work in homebuilding and customer service is an extremely important part of our business. Needless to say, I will not be referring this company to anyone.

Pros: decent portfolio

Cons: Poor customer service, false promises, rude, untrustworthy