Cleaning Authority

★☆☆☆☆

About Cleaning Authority

Categories
  • Janitors
  • House Cleaning

Personal Services

Personal Services
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For seven months we have been using this company's cleaning services. They send out a team twice a month, and every time we have to ask them to come back out because they did not do each area on the checklist they provide. For two solid months I had to ask for my window sills to be wiped clean. My fiance will call three or four times, with no return phone call. It takes me emailing with a threat to cancel our contract and report them to the HoustonBBB before they will respond. Why pay $150/month for them to clean if I am tidying up before they come, and having to clean again post-service? HORRIBLE!!!! AWFULL!!!! SUBPAR!!!

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★☆☆☆☆

For seven months we have been using this company's cleaning services. They send out a team twice a month, and every time we have to ask them to come back out because they did not do each area on the checklist they provide. For two solid months I had to ask for my window sills to be wiped clean. My fiance will call three or four times, with no return phone call. It takes me emailing with a threat to cancel our contract and report them to the HoustonBBB before they will respond. Why pay $150/month for them to clean if I am tidying up before they come, and having to clean again post-service? HORRIBLE!!!! AWFULL!!!! SUBPAR!!!

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