El Jarrito Mexican Restaurant

★★★★☆
  • 21724 Highland Knolls Dr

    Katy, TX 77450

    Map & Directions
  • 281-579-8844

About El Jarrito Mexican Restaurant

Hours
Mon. - Thu., Sun. 11am - 9:30pm;Fri. - Sat. 11am - 10pm

Food

Food
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.

tried margaritas, below par. Food average.

3
★★★★★

tried margaritas, below par. Food average.

.

I have eaten at El Jarrito since the day it opened and for good reason. It is the best Mexican food you can get... Anywhere!.. Gil and his staff are very friendly and courteous. Once you eat here, you won't want to go anywhere else!

5
★★★★★

I have eaten at El Jarrito since the day it opened and for good reason. It is the best Mexican food you can get... Anywhere!.. Gil and his staff are very friendly and courteous. Once you eat here, you won't want to go anywhere else!

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.

the food is good, good service and nice people. The playground is a major plus too, as it keeps the kids entertained while you enjoy your meal. plus the kids love the food.

4
★★★★☆

the food is good, good service and nice people. The playground is a major plus too, as it keeps the kids entertained while you enjoy your meal. plus the kids love the food.

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Should get 5 stars, but service is usually poor at best. If you are a beef fajita connoisseur like Rex Taster, the bad service is definitely worth it.

2
★★★★☆

Should get 5 stars, but service is usually poor at best. If you are a beef fajita connoisseur like Rex Taster, the bad service is definitely worth it.

Pros: Beef fajitas are lightyears ahead of anyone else in Houston

Cons: Bad service

.

El Jarrito in Katy, Tx. has the best fajitas I've ever tasted. The steak fajitas are flavorful, and cooked perfectly. The tortilla is, of course, home made, and the margaritas are wonderful. (Try the blue one.) Service is always prompt. We usually have chips, salsa, and charro beans on the table within a minute or two of being seated. Charro beans..they are wonderful, just the right amount of cilantro. Yum! Fresh guacamole can be ordered prepared at the table. I would recommend other items on the menu, but I always order the fajitas..why mess with perfection?

2
★★★★★

El Jarrito in Katy, Tx. has the best fajitas I've ever tasted. The steak fajitas are flavorful, and cooked perfectly. The tortilla is, of course, home made, and the margaritas are wonderful. (Try the blue one.) Service is always prompt. We usually have chips, salsa, and charro beans on the table within a minute or two of being seated. Charro beans..they are wonderful, just the right amount of cilantro. Yum! Fresh guacamole can be ordered prepared at the table. I would recommend other items on the menu, but I always order the fajitas..why mess with perfection?

Pros: Delicious food, prompt service, outside dining.

Cons: Can be loud.

.

I've yet to have a bad item on this menu. Service is fast, food is great (although they did have some growing pains when they moved to their new location a few years ago -- all worked out now). Best fajitas I've ever had and the tableside guac can't be beat. Another thing to try is the fajita burrito.

2
★★★★★

I've yet to have a bad item on this menu. Service is fast, food is great (although they did have some growing pains when they moved to their new location a few years ago -- all worked out now). Best fajitas I've ever had and the tableside guac can't be beat. Another thing to try is the fajita burrito.

Pros: Great food

Cons: Get there early on Fri/Sat night

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If you want authentic Mexican food, you need to check out this restaurant in Katy. Even if you don't live on the west side of town, it is worth the drive. It is easily the best Mexican food restaurant in all of Houston and possibly even Texas. I have family in Mexico and they always want to eat here when they're in town. My sister who lives in San Antonio can't understand why there is nothing that even comes close in San Antonio. It gets a bit crowded and hectic on the weekends so the wait and the service may get on your nerves if you're not a patient person. The food, however, is consistently good and worth waiting for. Try their beef fajitas, Habanero steak and their Fiesta platter...some of my favorites. And don't forget to try their Margaritas which are also awesome.

2
★★★★★

If you want authentic Mexican food, you need to check out this restaurant in Katy. Even if you don't live on the west side of town, it is worth the drive. It is easily the best Mexican food restaurant in all of Houston and possibly even Texas. I have family in Mexico and they always want to eat here when they're in town. My sister who lives in San Antonio can't understand why there is nothing that even comes close in San Antonio. It gets a bit crowded and hectic on the weekends so the wait and the service may get on your nerves if you're not a patient person. The food, however, is consistently good and worth waiting for. Try their beef fajitas, Habanero steak and their Fiesta platter...some of my favorites. And don't forget to try their Margaritas which are also awesome.

Pros: Food, Margaritas and fun atmosphere

Cons: Crowded on weekends

.

?I am usually a pretty easy-going person but today just passed all my limits of easy-going-ness. I have to tell you about what happened to me at El Jarrito Restaurant on Highland Knoll. I was there with my kids having lunch, we were seated in the covered eating area that is next to the outdoor eating area. I had eaten some of my salad when I discovered of an insect in my beans. I was sick to my stomach, and could not finish my lunch. The waited returned, saw the bug and removed the food. The kids went to play for a minute in the sand area.

The waiter returned with my bill and wanted me to pay for the entire lunch amount. I protested, and he brought the manager.
She said that, since the beans were provided free, that I was responsible to pay the bill. I protested again, and she insisted that unless she saw my plate and could verify how much of my lunch I had eaten, she was not going to reduce the bill.
If I had eaten half of the salad, I was going to be charged for half. The waiter had already taken my plate, so there was nothing for her to see. She obviously did not believe me, even though the waiter had seen the bug. I got upset and told her that I wasn?t really happy with any of the food, but that I was going to pay for what my kids ate. She left and returned with the owner.

He approached me, got right up to my face and instantly began to threaten me. He told me that if I did not pay for my bill that he would call the police. He said he wanted me to ?take my kids and get out of here? and that he didn?t want customers like me in his restaurant who are dissatisfied and want a free meal. He blamed me for sitting outside the restaurant and asked ?what do you expect when you sit out here?? He was in my face, getting nastier and nastier until I insisted on telling my side of the story.
Apparently, his manager had told him I was an irate customer who refused to pay for anything. That was completely untrue, but he did not even come to me and ask me. He said ?that?s what I have managers for.? He demanded that I pay for half of the bill and he said he hoped I would never come back. In the end, I just paid half the bill and
left- both boys had pooped in their underwear because they had been trying to tell me they needed to go to the bathroom while
he berated and insulted me.

I have never been treated so disrespectfully by anyone in customer service.
He treated me like I was trying to steal from him. There is nothing else I can do but tell other customers about my truly terrible experience in hopes that you will choose somewhere else to eat in the future. If you would email him and tell him that you have heard from me, I would really
appreciate it. I want him to know that there is a price to pay for
disrespect to someone who comes in to spend their money at his restaurant.
His name is Gil Leon and he can be reached eljarrito@sbcglobal.net Please put my name or some other reference to my story in the subject heading. Thanks for reading, and if you feel so inclined, you can pass this along to anyone you like.

Happy eating at somewhere other than El Jarrito,?

1
★☆☆☆☆

?I am usually a pretty easy-going person but today just passed all my limits of easy-going-ness. I have to tell you about what happened to me at El Jarrito Restaurant on Highland Knoll. I was there with my kids having lunch, we were seated in the covered eating area that is next to the outdoor eating area. I had eaten some of my salad when I discovered of an insect in my beans. I was sick to my stomach, and could not finish my lunch. The waited returned, saw the bug and removed the food. The kids went to play for a minute in the sand area.

The waiter returned with my bill and wanted me to pay for the entire lunch amount. I protested, and he brought the manager.
She said that, since the beans were provided free, that I was responsible to pay the bill. I protested again, and she insisted that unless she saw my plate and could verify how much of my lunch I had eaten, she was not going to reduce the bill.
If I had eaten half of the salad, I was going to be charged for half. The waiter had already taken my plate, so there was nothing for her to see. She obviously did not believe me, even though the waiter had seen the bug. I got upset and told her that I wasn?t really happy with any of the food, but that I was going to pay for what my kids ate. She left and returned with the owner.

He approached me, got right up to my face and instantly began to threaten me. He told me that if I did not pay for my bill that he would call the police. He said he wanted me to ?take my kids and get out of here? and that he didn?t want customers like me in his restaurant who are dissatisfied and want a free meal. He blamed me for sitting outside the restaurant and asked ?what do you expect when you sit out here?? He was in my face, getting nastier and nastier until I insisted on telling my side of the story.
Apparently, his manager had told him I was an irate customer who refused to pay for anything. That was completely untrue, but he did not even come to me and ask me. He said ?that?s what I have managers for.? He demanded that I pay for half of the bill and he said he hoped I would never come back. In the end, I just paid half the bill and
left- both boys had pooped in their underwear because they had been trying to tell me they needed to go to the bathroom while
he berated and insulted me.

I have never been treated so disrespectfully by anyone in customer service.
He treated me like I was trying to steal from him. There is nothing else I can do but tell other customers about my truly terrible experience in hopes that you will choose somewhere else to eat in the future. If you would email him and tell him that you have heard from me, I would really
appreciate it. I want him to know that there is a price to pay for
disrespect to someone who comes in to spend their money at his restaurant.
His name is Gil Leon and he can be reached eljarrito@sbcglobal.net Please put my name or some other reference to my story in the subject heading. Thanks for reading, and if you feel so inclined, you can pass this along to anyone you like.

Happy eating at somewhere other than El Jarrito,?

Was this review helpful to you?
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.

This is an account from a friend:
?I am usually a pretty easy-going person but today just passed my limits. I have to tell you about what happened to me at El Jarrito. I was there with my kids having lunch, we were seated in the covered eating area that is next to the outdoor eating area. I had eaten some of my salad when I discovered ? of an insect in my beans. I was sick to my stomach, and could not finish my lunch. The waited returned, saw the insect and removed the food.
The waiter returned with my bill and wanted me to pay for the entire lunch amount. I protested, and he brought the manager. She said that, since the beans were provided free, that I was responsible to pay the bill. I protested again, and she insisted that unless she saw my plate and could verify how much of my lunch I had eaten, she was not going to reduce the bill.
She obviously did not believe me, even though the waiter had seen the insect. I got upset and told her that I wasn?t really happy with any of the food, but that I was going to pay for what my kids ate. She left and returned with the owner.
He approached me, got right up to my face and instantly began to threaten me. He told me that if I did not pay for my bill that he would call the police. He said he wanted me to take my kids and get out of here and that he didn?t want customers like me in his restaurant who are dissatisfied and want a free meal. He was in my face, getting nastier and nastier until I insisted on telling my side of the story.
Apparently, his manager had told him I was an irate customer who refused to pay for anything. That was completely untrue, but he did not even come to me and ask me. He said ?that?s what I have managers for.? He demanded that I pay for half of the bill and he said he hoped I would never come back.

1
★★★☆☆

This is an account from a friend:
?I am usually a pretty easy-going person but today just passed my limits. I have to tell you about what happened to me at El Jarrito. I was there with my kids having lunch, we were seated in the covered eating area that is next to the outdoor eating area. I had eaten some of my salad when I discovered ? of an insect in my beans. I was sick to my stomach, and could not finish my lunch. The waited returned, saw the insect and removed the food.
The waiter returned with my bill and wanted me to pay for the entire lunch amount. I protested, and he brought the manager. She said that, since the beans were provided free, that I was responsible to pay the bill. I protested again, and she insisted that unless she saw my plate and could verify how much of my lunch I had eaten, she was not going to reduce the bill.
She obviously did not believe me, even though the waiter had seen the insect. I got upset and told her that I wasn?t really happy with any of the food, but that I was going to pay for what my kids ate. She left and returned with the owner.
He approached me, got right up to my face and instantly began to threaten me. He told me that if I did not pay for my bill that he would call the police. He said he wanted me to take my kids and get out of here and that he didn?t want customers like me in his restaurant who are dissatisfied and want a free meal. He was in my face, getting nastier and nastier until I insisted on telling my side of the story.
Apparently, his manager had told him I was an irate customer who refused to pay for anything. That was completely untrue, but he did not even come to me and ask me. He said ?that?s what I have managers for.? He demanded that I pay for half of the bill and he said he hoped I would never come back.

.

Still my favorite in Katy. Food is always great and plentiful.
Service Is prompt and attentive.

2
★★★★★

Still my favorite in Katy. Food is always great and plentiful.
Service Is prompt and attentive.

.

The food and service here have always been uneven. Sometimes they're both excellent, sometimes just mediocre. We've stopped going there since there seems to be more of a chance to get a bad meal than a good one. Too bad.

2
★★★★☆

The food and service here have always been uneven. Sometimes they're both excellent, sometimes just mediocre. We've stopped going there since there seems to be more of a chance to get a bad meal than a good one. Too bad.

Pros: You might catch them on a good day and get excellent food

Cons: Has gone downhill lately

.

I love coming here, but I think their standards have gone down a little since opening. But the food is always fast and the staff is always attentive. Great big portions too! Their lunch specials are great deals!

2
★★★★☆

I love coming here, but I think their standards have gone down a little since opening. But the food is always fast and the staff is always attentive. Great big portions too! Their lunch specials are great deals!

Pros: price, staff, ambience

 

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