I wouldn't take my shoes anywhere else...convenient and great customer service. I will only go on Saturdays because Zachary is excellent and knows his shoes. \r
The only negative is Connie, she's rude, not helpful and had the audacity to make me wait while she was taking a personal call on her mobile phone...UNBELIEVABLE.\r
Thank goodness, Mr. Zack is there with his friendliness and knowledge on making sure the customer feels appreciated and getting the best service!
I am very happy a Houston Shoe Hospital was opened in Sugar Land, Tx. Mr. Zachary the person who works at this location is very good at his job. He is very honest about his opinion as to what he feels would be best for your shoes. I like the fact he always greet you with a hello and a smile.
Houston shoe hospital, reliable , dependable and will give you an honest assessment on the life of your shoe, handbag, briefcase or boot. I have been a regular customer for years and saved many pennies by refurbishing shoes. Excellent polite customer service-they really know shoes ask for Jeremy or Jose!
I've visited many shoe hospitals within Houston. However, I think this location tops all! I have been here two times and each time there was the same nice gentleman at the counter happy to be of service. Regardless if there is a line out of the door or if I am the only customer there, he treats each person with individual care and attention. His customer service is extraordinary and rare...and I will definitely be sure to visit this exact location!
This location was extremely helpful and offered me tips on how to care for my shoes. What I thought would be costly to repair, was actually free!!! The guy at the counter was very friendly and showed me an inexpensive way to repair my shoe.