Heavenly Gourmet

★★★☆☆

About Heavenly Gourmet

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  • Catering Companies

Food

Food
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I recently tasted Heavenly Gourmets food while looking for a caterer for my wedding. The prices looked good but the food was not. I guess you get what you pay for.

2
★★☆☆☆

I recently tasted Heavenly Gourmets food while looking for a caterer for my wedding. The prices looked good but the food was not. I guess you get what you pay for.

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I was married this past Feb 08, and chose Heavenly Gourmet as my caterer, and their food was Awsome. I first met Loretta at a bridal show, and was blown away with her personal attention and caring. She had so many options for me to choose from at her cafe, and her pricing was well within my budget. During my wedding, she was there to ensure that things went right, and the Heavenly Stuffed chicken was a hit at my wedding. She didnt charge me for any of the other additional stuff, like the champain toast, or cutting the cake..I have nothing but good things to say about Heavenly Gourmet and will always remember the good food at my wedding.
Liz M..

4
★★★★☆

I was married this past Feb 08, and chose Heavenly Gourmet as my caterer, and their food was Awsome. I first met Loretta at a bridal show, and was blown away with her personal attention and caring. She had so many options for me to choose from at her cafe, and her pricing was well within my budget. During my wedding, she was there to ensure that things went right, and the Heavenly Stuffed chicken was a hit at my wedding. She didnt charge me for any of the other additional stuff, like the champain toast, or cutting the cake..I have nothing but good things to say about Heavenly Gourmet and will always remember the good food at my wedding.
Liz M..

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We prepaid for our event, but the caterer never showed until an HOUR after the event started. It was extremely embarassing, and the only comment from the driver was, "We were running behind."

Even though we contracted to have the food tables decorated and set up by Heavenly Gourmet, they did not do a thing. When we showed up, the tables were bare and ugly. We had to scramble to cover the tables ourselves at the very last minute because of Heavenly Gourmet's negligence.

In addition, they failed to bring food items that we had specially ordered, and we did not have half the amount of food or beverages for the amount we contracted for. We actually had to send some of our own workers to go purchase more drinks because the caterer sent such a small amount! The food we just had to deal with because there was no time to order additional things in time for our event.

To top it all off, when we tried to contact Loretta both during and after our event, she never responded to us. There were no offers to refund any of our money or attempts to make things right. So, an event that should have been the highlight of our year turned out disastrously due to Loretta and her staff. I do not recommend her at all.

1
★☆☆☆☆

We prepaid for our event, but the caterer never showed until an HOUR after the event started. It was extremely embarassing, and the only comment from the driver was, "We were running behind."

Even though we contracted to have the food tables decorated and set up by Heavenly Gourmet, they did not do a thing. When we showed up, the tables were bare and ugly. We had to scramble to cover the tables ourselves at the very last minute because of Heavenly Gourmet's negligence.

In addition, they failed to bring food items that we had specially ordered, and we did not have half the amount of food or beverages for the amount we contracted for. We actually had to send some of our own workers to go purchase more drinks because the caterer sent such a small amount! The food we just had to deal with because there was no time to order additional things in time for our event.

To top it all off, when we tried to contact Loretta both during and after our event, she never responded to us. There were no offers to refund any of our money or attempts to make things right. So, an event that should have been the highlight of our year turned out disastrously due to Loretta and her staff. I do not recommend her at all.

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2 out of 2 people found this review helpful.

.

Heavenly Gourmet, Inc. handled the catering for my daughter?s wedding reception. This company gives extremely personalized service. Loretta Ortiz has a knack for detail and is very dependable, efficient, courteous and responsive as well as having a bubbly. When we first contacted her she came to our home with samples of her menu and served us personally. The food was heavenly divine and priced very well for all she provides. The buffet style serving was decorated and handled very professionally by Loretta and her staff. Our guests were complimentary of the food and service. Loretta worked out all the details and provided everything that was necessary. We enjoyed a Caesar salad, parmesan chicken on linguine, grilled veggies, tea, coffee, condiments, champagne toast, cake cutting and serving etc. You can request child?s menu too! The owner has a flair and passion for detail so that the bride and groom and the parents do not have to worry about anything. Everything was provided and taken care of including meal, drinks, acrylic ware, cake serving, toast and any detail you might want. The presentation was superb as well as the meal and service. Loretta even prepared and brought samplings to our home and served them to help initially make up our minds. I highly recommend contacting Heavenly Gourmet for you next event, you will not be disappointed.

PROS: All of the above
CONS: N/A

5
★★★★★

Heavenly Gourmet, Inc. handled the catering for my daughter?s wedding reception. This company gives extremely personalized service. Loretta Ortiz has a knack for detail and is very dependable, efficient, courteous and responsive as well as having a bubbly. When we first contacted her she came to our home with samples of her menu and served us personally. The food was heavenly divine and priced very well for all she provides. The buffet style serving was decorated and handled very professionally by Loretta and her staff. Our guests were complimentary of the food and service. Loretta worked out all the details and provided everything that was necessary. We enjoyed a Caesar salad, parmesan chicken on linguine, grilled veggies, tea, coffee, condiments, champagne toast, cake cutting and serving etc. You can request child?s menu too! The owner has a flair and passion for detail so that the bride and groom and the parents do not have to worry about anything. Everything was provided and taken care of including meal, drinks, acrylic ware, cake serving, toast and any detail you might want. The presentation was superb as well as the meal and service. Loretta even prepared and brought samplings to our home and served them to help initially make up our minds. I highly recommend contacting Heavenly Gourmet for you next event, you will not be disappointed.

PROS: All of the above
CONS: N/A

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1 out of 1 people found this review helpful.

 

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