Ron Carter Autoland

★★☆☆☆
Your complete Chevrolet Buick GMC Dealership Serving Alvin, Pearland & Baytown
  • 3205 FM 528

    Alvin, TX 77511

    Map & Directions
  • 866-621-8897

About Ron Carter Autoland

Hours
Mon - Fri: 8:30AM to 8:00PM; Sat: 9:00AM to 8:00PM; Sun: Closed
Reservations
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1.75 8
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I went in for the TPMS tire pressure monitoring system issue. i was told its acting up because of the aftermarket radio i have installed. I was like WTH? give me my keys. Dont ever waste your time on this place.

1
★☆☆☆☆

I went in for the TPMS tire pressure monitoring system issue. i was told its acting up because of the aftermarket radio i have installed. I was like WTH? give me my keys. Dont ever waste your time on this place.

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I have taken my car there for service 6 times for the same problem and hasn't been repaired under warranty, when I complained they tell you to take it somewhere else and the service manager James Hebert gets aggravated really easily and does not want to listen to the customer and questions the customers knowledge, very bad attitude for being a service manager! They take your money when you buy it there but DO NOT want to service it or even have knowledgable serice techs. I knew more than they did!

0
★☆☆☆☆

I have taken my car there for service 6 times for the same problem and hasn't been repaired under warranty, when I complained they tell you to take it somewhere else and the service manager James Hebert gets aggravated really easily and does not want to listen to the customer and questions the customers knowledge, very bad attitude for being a service manager! They take your money when you buy it there but DO NOT want to service it or even have knowledgable serice techs. I knew more than they did!

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I have purchased several new vehicles from them and I always get good prices. But when I have to get out of warranty repairs done, the prices they charge are way over priced. One time I compared costs to get my van repaired and their estimate was $3700 and I went over to Manvel and get the same repair done for only $1600! what a difference. I asked them to meet that price and they said no and then charged me a $125 charge just to look at it and give me that high estimate. They would not release my van until I paid them the $125 for doing nothing at all.

1
★★★☆☆

I have purchased several new vehicles from them and I always get good prices. But when I have to get out of warranty repairs done, the prices they charge are way over priced. One time I compared costs to get my van repaired and their estimate was $3700 and I went over to Manvel and get the same repair done for only $1600! what a difference. I asked them to meet that price and they said no and then charged me a $125 charge just to look at it and give me that high estimate. They would not release my van until I paid them the $125 for doing nothing at all.

Pros: Great New car Prices

Cons: Service Dept over charges for repairs

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I'm only 18 years old and on my own I have been browsing for cars all over alvin. I saw a beautiful bright blue pontiac g5 sitting in the lot and stopped in to check it out. When I walked in the front doors, I was immediatley greeted. I assumed that the gentlemen was eager to help me because I was so young and he quickly thought I was going to be buying a car right then and there. I let him know I was just there to look and I needed my step dad there to approve anything. I told him about the pontiac and he got the keys and said, "You wanna test drive it?" I was like hell yeah! After cruising around Alvin for about 10 minutes we returned to the lot and he gave me his business card. He completely understood I wasnt interested in purchasing the car right now. He was very respectful and a great service representative. I would recommend Ron Carter to anyone!

2
★★★★☆

I'm only 18 years old and on my own I have been browsing for cars all over alvin. I saw a beautiful bright blue pontiac g5 sitting in the lot and stopped in to check it out. When I walked in the front doors, I was immediatley greeted. I assumed that the gentlemen was eager to help me because I was so young and he quickly thought I was going to be buying a car right then and there. I let him know I was just there to look and I needed my step dad there to approve anything. I told him about the pontiac and he got the keys and said, "You wanna test drive it?" I was like hell yeah! After cruising around Alvin for about 10 minutes we returned to the lot and he gave me his business card. He completely understood I wasnt interested in purchasing the car right now. He was very respectful and a great service representative. I would recommend Ron Carter to anyone!

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We have taken our mustang here three times for the same repair. I highly suggest you use someone else for auto repair.If I werent still under warranty,I would never take my car back.

2
★★☆☆☆

We have taken our mustang here three times for the same repair. I highly suggest you use someone else for auto repair.If I werent still under warranty,I would never take my car back.

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My husband and I were shopping around for a GMC Acadia. We had many vehicle specifications in mind so we knew we would probably have to order one. The saleman never introduced himself or gave us a business card. He was extremely unprofessional and seemed put out when he was showing us vehicles (even though we were at the dealership for a total of maybe 40 minutes). When I said I probably would like to just order an Acadia to get what I really want and would like to see what kind of deal I could get, the salesman said, "I'm not going to b***s**t you. These are popular and we'll probably only give you the $500 rebate." The salesman kept trying to show us Acadias I told him I was not interested in. He was also very uninformed regarding the names of the colors and option packages. I felt like I knew more than him after only doing 20 minutes of research online. We finally went inside so we could price a vehicle if I just ordered one (knowing full well that I would NEVER by a car from this guy). When the salesman said the price, I asked if they could do better than that. He said rudely, "I just took the time to show you this and you will not get this car for what you are looking to pay." We immediately left, although I should have complained to this man's manager, and went to another dealership we had looked at before. We ordered an Acadia to my specifications and they gave us a much better deal (pretty much exactly what I was willing to pay). Plus, they said it would take 6 weeks, while the salesman at Ron Carter said it was going to take 3 mos. I really think the salesman at Ron Carter did not want us to order a vehicle and, instead, buy one on the lot, so he could get his commission sooner. I will never return to Ron Carter again as this employee has tainted the my view of the company.

0
★☆☆☆☆

My husband and I were shopping around for a GMC Acadia. We had many vehicle specifications in mind so we knew we would probably have to order one. The saleman never introduced himself or gave us a business card. He was extremely unprofessional and seemed put out when he was showing us vehicles (even though we were at the dealership for a total of maybe 40 minutes). When I said I probably would like to just order an Acadia to get what I really want and would like to see what kind of deal I could get, the salesman said, "I'm not going to b***s**t you. These are popular and we'll probably only give you the $500 rebate." The salesman kept trying to show us Acadias I told him I was not interested in. He was also very uninformed regarding the names of the colors and option packages. I felt like I knew more than him after only doing 20 minutes of research online. We finally went inside so we could price a vehicle if I just ordered one (knowing full well that I would NEVER by a car from this guy). When the salesman said the price, I asked if they could do better than that. He said rudely, "I just took the time to show you this and you will not get this car for what you are looking to pay." We immediately left, although I should have complained to this man's manager, and went to another dealership we had looked at before. We ordered an Acadia to my specifications and they gave us a much better deal (pretty much exactly what I was willing to pay). Plus, they said it would take 6 weeks, while the salesman at Ron Carter said it was going to take 3 mos. I really think the salesman at Ron Carter did not want us to order a vehicle and, instead, buy one on the lot, so he could get his commission sooner. I will never return to Ron Carter again as this employee has tainted the my view of the company.

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The customer service I recived at the ron carter in alvin on hwy 6 was the worst i had ever been treated. I will never send anyone to them after the way they treated me i was disgusted with the sales person , half the time they werent even at the lot and had to wait over a hour and finaly left before someone contacted me while i was on my way home. I will do anything i can to protect someone from having to go through a experiance like i did while trying to get a car noone should have to put up with a sells person telling u one thing and then the same day tell u something diffrent if they ever want me to even try to look at a car on one of their lots they need to work on their employess and teach them what customer sevice is actually about.

0
★☆☆☆☆

The customer service I recived at the ron carter in alvin on hwy 6 was the worst i had ever been treated. I will never send anyone to them after the way they treated me i was disgusted with the sales person , half the time they werent even at the lot and had to wait over a hour and finaly left before someone contacted me while i was on my way home. I will do anything i can to protect someone from having to go through a experiance like i did while trying to get a car noone should have to put up with a sells person telling u one thing and then the same day tell u something diffrent if they ever want me to even try to look at a car on one of their lots they need to work on their employess and teach them what customer sevice is actually about.

Cons: bad sevice and prised to hi for what the car is worth

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This is how an employee of Ron Carter Toyota has chosen to talk to customers. " I hope that made you feel better, it did me; what a relief. I never have to
deal with you again...
On the other hand, you have to live with yourself...
Thank You!!! "

0
★☆☆☆☆

This is how an employee of Ron Carter Toyota has chosen to talk to customers. " I hope that made you feel better, it did me; what a relief. I never have to
deal with you again...
On the other hand, you have to live with yourself...
Thank You!!! "

Message from Ron Carter Autoland

Thanks for visiting Ron Carter Autoland. As your Alvin Buick, Chevrolet and GMC dealer, we have a great selection of new models for you to choose from. We also have a huge selection of pre-owned vehicles. Ron Carter Autoland wants to be the one and only Chevrolet, Buick and GMC dealer that you think of when you are looking to purchase a new or pre-owned vehicle.

Chevrolet, Buick, and GMC offer a great model lineup of cars, trucks, and SUVs. Chevrolet offers the Cruze, Sonic, and Volt as well as several other great models. Buick features the Regal, Verano, and LaCrosse. GMC offers the Sierra lineup of trucks, Acadia and Terrain. Click to view our entire selection of new vehicle inventory. Maybe a pre-owned vehicle is what you are searching for instead of new. Whatever your needs, Ron Carter Autoland can help you find the perfect ride.

Ron Carter Autoland Service Department is focused on one goal: caring for you and your vehicle. We offer quality service from certified technicians and use genuine replacement car parts direct from the manufacturer. From oil changes to 30,000 mile service, transmission flush, fuel injection flush, to purchasing tires we’ll take good care of your car. See our complete service menu on our website.

So whatever your needs are – purchasing, financing, service – we’re here to help at Ron Carter Autoland.



Key Points

  • New & Pre-Owned Cars, Trucks, SUVs
  • Service & Parts Departments
  • Financing Specialists
 

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