Safeway

★★★★☆
  • 13314 Bothell Everett Hwy

    Mill Creek, WA 98012

    Map & Directions
  • 425-337-1180

About Safeway

Hours
Sat-Sun 9am-6pm, Mon-Fri 9am-9pm

Shopping

Shopping
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3.5 2
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.

not friendly, lied in my face about having a meat that i wanted when i seen it in the window. Never entering a safeway store again!

3
★★★★★

not friendly, lied in my face about having a meat that i wanted when i seen it in the window. Never entering a safeway store again!

.

I've been shopping at the Mill Creek Safeway since they opened nearly 12+ years ago. Up until recently this is the only grocery store that I shopped at; that however has changed. This particular Safeway does not value the importance of customer loyalty and apparently is doing so well it doesn't rely on return customers to keep them in business. What do I mean? I spent 10 minutes in the "Express Lane" as the cashier took her time scanning items and chatting. A concern was brought to her attention about the fresh corn in the produce dept needing to be restocked. The return comment was "Well, there is only one person back there today" Not, "Thank you, I'll make sure it is restocked" When I finally got to the cashier (there was only one other cashier opened at this time) I said it would sure be nice to have the option of self checkout. This was responded to as "Well, if we did that, someone would loose their job" She doesn't realize she could loose a job if their numbers continue to go down. I've had issues with the freshness of veggies at this Safeway. I can never count on the produce to be fresh. The excuse I got was "We have a new produce manager" please....a produce manager that doesn't know what "fresh" means? I am VERY disappointed in the Mill Creek Safeway, the good thing is, there are plenty of other local grocery stores, with the option of self check out and fresh produce that seem to value my patronage more than the Mill Creek Safeway.

1
★☆☆☆☆

I've been shopping at the Mill Creek Safeway since they opened nearly 12+ years ago. Up until recently this is the only grocery store that I shopped at; that however has changed. This particular Safeway does not value the importance of customer loyalty and apparently is doing so well it doesn't rely on return customers to keep them in business. What do I mean? I spent 10 minutes in the "Express Lane" as the cashier took her time scanning items and chatting. A concern was brought to her attention about the fresh corn in the produce dept needing to be restocked. The return comment was "Well, there is only one person back there today" Not, "Thank you, I'll make sure it is restocked" When I finally got to the cashier (there was only one other cashier opened at this time) I said it would sure be nice to have the option of self checkout. This was responded to as "Well, if we did that, someone would loose their job" She doesn't realize she could loose a job if their numbers continue to go down. I've had issues with the freshness of veggies at this Safeway. I can never count on the produce to be fresh. The excuse I got was "We have a new produce manager" please....a produce manager that doesn't know what "fresh" means? I am VERY disappointed in the Mill Creek Safeway, the good thing is, there are plenty of other local grocery stores, with the option of self check out and fresh produce that seem to value my patronage more than the Mill Creek Safeway.

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In Short
What started as a single grocery store in Idaho in 1915 now has more than 1,775 locations. The retail giant encompasses some of the biggest chains throughout the country, including Vons, Randalls, Tom Thumb, Genuardi's…

 

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