PETSMART

★★☆☆☆
Find all of your pet supplies at your neighborhood PetSmart store.
  • 1130 SE Everett Mall Way

    Everett, WA 98208

    Map & Directions

Pets & Animals

Pets & Animals
More choices in Everett:
Resultset_next

Pooch Palace

18 Stanley Ave Watertown, CT

Resultset_next

Skipton Pet Aquarium

70 Southampton St Roxbury, CT

1.5 2
Hi! Sign in to let us know how PETSMART was?
Write a Review
.

I took my dog, a silky terrier to Petsmart on 8/21/2010 in Florissant,MO(St. Louis) and I left him there for about 3 hours. They called me to pick up my dog and he was completely bald. I went off and almost had a heartattack. His coat was beautiful and they cut all his hair off. Now I have a bald dog and freezes at night because he has no hair on his body to keep him warm. They were never told to cut my dog's hair off. PetSmart needs to be put out of business and I'm going to call the Corporate office for neglience but the lady not only cut his hair off, but she knicked him all over his body. The cut is bad. I don't know if this is permanent damage or how or what is hair is going to look like when it does finally grow back. I love my dog like a child and when you mess with my dog and family, I'm ruthless.

1
★☆☆☆☆

I took my dog, a silky terrier to Petsmart on 8/21/2010 in Florissant,MO(St. Louis) and I left him there for about 3 hours. They called me to pick up my dog and he was completely bald. I went off and almost had a heartattack. His coat was beautiful and they cut all his hair off. Now I have a bald dog and freezes at night because he has no hair on his body to keep him warm. They were never told to cut my dog's hair off. PetSmart needs to be put out of business and I'm going to call the Corporate office for neglience but the lady not only cut his hair off, but she knicked him all over his body. The cut is bad. I don't know if this is permanent damage or how or what is hair is going to look like when it does finally grow back. I love my dog like a child and when you mess with my dog and family, I'm ruthless.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The first time we took our dog in for grooming they did an amazing job. He looked so beautiful and the cut was appropriate for his breed. We were impressed. The second time we took him in a different (very grumpy) woman was working and instead of giving him a breed appropriate cut they shaved him. Every bit of of his fur, his ruff and feathering on his legs had been shorn off to about 1/2 an inch. His tailless butt was absolutely bare and could now get sunburned.
We called in when a manager was there to lodge a complaint, a groomer should understand what a common breed is suppose to look like or have a book that has references to it. After some hassle we were told that if we drove back in they'd give us a refund. We then called headquarters who refunded us right away and were very appologetic and understanding.

Cons:
50-50 chance that your dog will come out bald.
Grooming employees were not trained at what they were doing.

Pros:
Headquarters was very efficent, understanding and kind.
It only took her 3 hours to shave him.

2
★★☆☆☆

The first time we took our dog in for grooming they did an amazing job. He looked so beautiful and the cut was appropriate for his breed. We were impressed. The second time we took him in a different (very grumpy) woman was working and instead of giving him a breed appropriate cut they shaved him. Every bit of of his fur, his ruff and feathering on his legs had been shorn off to about 1/2 an inch. His tailless butt was absolutely bare and could now get sunburned.
We called in when a manager was there to lodge a complaint, a groomer should understand what a common breed is suppose to look like or have a book that has references to it. After some hassle we were told that if we drove back in they'd give us a refund. We then called headquarters who refunded us right away and were very appologetic and understanding.

Cons:
50-50 chance that your dog will come out bald.
Grooming employees were not trained at what they were doing.

Pros:
Headquarters was very efficent, understanding and kind.
It only took her 3 hours to shave him.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used PETSMART, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review