Anderson Auto Services

★★★★☆
  • 4644 Charles St

    Rockford, IL 61108

    Map & Directions
  • 815-399-6666

About Anderson Auto Services

Categories

Automotive

Automotive
More choices in Rockford:
Resultset_next

World Class Automotive

3084 County Road 30 Rockford, AL

Resultset_next

Second Chance Garage

15 Jackson St Rockford, AL

3.5 2
Hi! Sign in to let us know how Anderson Auto Services was?
Write a Review
.

I can't say I agree with Joyce B's review. In my experience, though the service at Anderson Auto is thorough and affordable, I cannot say that I truly believe it is honest.

My parents have been taking cars to Anderson Auto since... I honestly couldn't say for sure. It is the first automotive shop in my memories though and in all the years my parents took their cars to Anderson, they never had a complaint.

Unfortunately, once I started driving I noticed a disturbing trend. My car would be taken in to get something fixed, and it would be fixed. However, a week later, something else would go wrong and I'd have to bring it back in to get fixed again. Then when the second problem was fixed, something else would go wrong. My dad always told me it was just a coincidence, but I finally insisted that my car go to a different shop the next time. Once or even twice is a coincidence, but this went on for years. Common sense implies that it??s no coincidence. So when the next time came, I took my car to a different shop and...

Surprise, surprise, they fixed the problem and that was it. I didn't have to bring my car back less than a week later because something else had gone wrong. Then the next time I had a problem, I brought my car back to the new shop again and the same thing happened... They fixed the problem and I wasn't back within a week with a new problem.

Perhaps my experiences with Anderson Auto are just coincidences. Perhaps multiple things were just waiting to go bad one right after another. I don??t know, I??m not a mechanic. But like I said, once or even twice is a coincidence, more is? Questionable at the very least.

I don't want to outright accuse Anderson Auto of being dishonest, but I do not feel right saying they are honest either. All I will say is that it's odd that my experiences with multiple issues stopped when I stopped bringing my car to Anderson and I will never bring a car there again.

2
★★☆☆☆

I can't say I agree with Joyce B's review. In my experience, though the service at Anderson Auto is thorough and affordable, I cannot say that I truly believe it is honest.

My parents have been taking cars to Anderson Auto since... I honestly couldn't say for sure. It is the first automotive shop in my memories though and in all the years my parents took their cars to Anderson, they never had a complaint.

Unfortunately, once I started driving I noticed a disturbing trend. My car would be taken in to get something fixed, and it would be fixed. However, a week later, something else would go wrong and I'd have to bring it back in to get fixed again. Then when the second problem was fixed, something else would go wrong. My dad always told me it was just a coincidence, but I finally insisted that my car go to a different shop the next time. Once or even twice is a coincidence, but this went on for years. Common sense implies that it??s no coincidence. So when the next time came, I took my car to a different shop and...

Surprise, surprise, they fixed the problem and that was it. I didn't have to bring my car back less than a week later because something else had gone wrong. Then the next time I had a problem, I brought my car back to the new shop again and the same thing happened... They fixed the problem and I wasn't back within a week with a new problem.

Perhaps my experiences with Anderson Auto are just coincidences. Perhaps multiple things were just waiting to go bad one right after another. I don??t know, I??m not a mechanic. But like I said, once or even twice is a coincidence, more is? Questionable at the very least.

I don't want to outright accuse Anderson Auto of being dishonest, but I do not feel right saying they are honest either. All I will say is that it's odd that my experiences with multiple issues stopped when I stopped bringing my car to Anderson and I will never bring a car there again.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Mr. Anderson has fixed our cars several times now and he's always honest and his prices are decent and you don't feel like you've been taken advantage of when you leave like you can feel at other auto repair shops. He's even taken the time out to answer questions and do quick fixes that other places would charge for. We're glad that we finally found someone that we can trust to fix our cars that's not going to try to "convince" us that we also need to replace/fix this or that. He'll tell you when you can get away with not fixing something right away while most other auto repair shops seem like they're always trying to get you to also fix this. Finally, an honest auto repair shop!

5
★★★★★

Mr. Anderson has fixed our cars several times now and he's always honest and his prices are decent and you don't feel like you've been taken advantage of when you leave like you can feel at other auto repair shops. He's even taken the time out to answer questions and do quick fixes that other places would charge for. We're glad that we finally found someone that we can trust to fix our cars that's not going to try to "convince" us that we also need to replace/fix this or that. He'll tell you when you can get away with not fixing something right away while most other auto repair shops seem like they're always trying to get you to also fix this. Finally, an honest auto repair shop!

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Anderson Auto Services, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review