American Design Assoc Inc

★★★★☆
  • 606 Baltimore Ave Ste 405

    Towson, MD 21204

    Map & Directions
  • 410-823-5500

About American Design Assoc Inc

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
4.0 4
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I've been working with American Design for years. My sales rep is always available to meet or take phone calls. We've furnished our entire office building through American Design Associates and will continue to do so. I just saved thousands on my new conference room incorporating both new and used furniture.

2
★★★★★

I've been working with American Design for years. My sales rep is always available to meet or take phone calls. We've furnished our entire office building through American Design Associates and will continue to do so. I just saved thousands on my new conference room incorporating both new and used furniture.

Pros: Great Pricing and Free Design

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I called for help with our offices and a salesperson came out immediately. They were professional and extremely helpful to a furniture newbie: ) I was happy with the pricing and delivery as well. A first class experience. Thank you!!

2
★★★★★

I called for help with our offices and a salesperson came out immediately. They were professional and extremely helpful to a furniture newbie: ) I was happy with the pricing and delivery as well. A first class experience. Thank you!!

.

They came out, measured, presented a layout and saved us thousands on Herman Miller used cubes. Thanks!!!

2
★★★★★

They came out, measured, presented a layout and saved us thousands on Herman Miller used cubes. Thanks!!!

Pros: Represent alot of companies and have used options

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This company has horrible customer service. We have tried to get issues resolved for almost a year, and they have made one excuse after another. Besides the customer service being appalling, the prices are high, and the products appear to be ?second quality.? We ordered thousands of dollars worth of furniture and accessories and were still pushed aside when follow up was needed, even to order more items! They do not respond to calls or emails in a timely manner (you usually have to call a few times and harass them). Items take an unacceptable amount of time to come in (which you get more excuses about). I can not see this company staying in business much longer.

0
★☆☆☆☆

This company has horrible customer service. We have tried to get issues resolved for almost a year, and they have made one excuse after another. Besides the customer service being appalling, the prices are high, and the products appear to be ?second quality.? We ordered thousands of dollars worth of furniture and accessories and were still pushed aside when follow up was needed, even to order more items! They do not respond to calls or emails in a timely manner (you usually have to call a few times and harass them). Items take an unacceptable amount of time to come in (which you get more excuses about). I can not see this company staying in business much longer.

Pros: None

Cons: Service, variety, price, return policy

 

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