Audiovisions Inc

★★☆☆☆

About Audiovisions Inc

Categories
  • Consumer Electronics Repair Shops
Details
  • TV & Radio Repair

Personal Services

Personal Services
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I used to use this small, neighborhood audio/video repair shop for many years. Once they even replaced the woofer on my vintage Infinity speakers. I hadn't been in the shop in several years, and today I went in with something I needed repaired. The owner took one look at me and refused to take my business. He claimed I treated him badly the last time I did business with him, but I have no idea what he's talking about. I pleaded with him to explain (so at least I could apologize), but he wouldn't even talk to me and asked me to leave the shop. Now I wouldn't go there if you paid me to.

0
★☆☆☆☆

I used to use this small, neighborhood audio/video repair shop for many years. Once they even replaced the woofer on my vintage Infinity speakers. I hadn't been in the shop in several years, and today I went in with something I needed repaired. The owner took one look at me and refused to take my business. He claimed I treated him badly the last time I did business with him, but I have no idea what he's talking about. I pleaded with him to explain (so at least I could apologize), but he wouldn't even talk to me and asked me to leave the shop. Now I wouldn't go there if you paid me to.

Pros: Knowledgable

Cons: Not helpful and often rude, bad service

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Poor communication, unfortunate manner, poor customer service, felt like I was being done a favor if repair was done, not cheap, look elsewhere.

0
★☆☆☆☆

Poor communication, unfortunate manner, poor customer service, felt like I was being done a favor if repair was done, not cheap, look elsewhere.

Pros: Completes job when accepted.

Cons: Won't do some simple repairs, unfortunate manner

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This place has to deal with thousands of idiot New Yorkers who don't undertand their gear or expect free miracles, so it has a sensible policy - estimates cost around $80, credited against your repair bill if you go ahead, kept if you don't. They actually know their stuff and can fix the most complex electronics, such as a woofer I had that featured digital motion control, or vintage gear. For $150 or so they make house calls, helpful if your TV, say, weighs 350 pounds. Not all smiley-friendly, but honest and the repairs are guaranteed. I have found that if you have to take a piece back, eve many years later, they tend to treat it especially well and cheaply, even if the problem is new.

2
★★★★★

This place has to deal with thousands of idiot New Yorkers who don't undertand their gear or expect free miracles, so it has a sensible policy - estimates cost around $80, credited against your repair bill if you go ahead, kept if you don't. They actually know their stuff and can fix the most complex electronics, such as a woofer I had that featured digital motion control, or vintage gear. For $150 or so they make house calls, helpful if your TV, say, weighs 350 pounds. Not all smiley-friendly, but honest and the repairs are guaranteed. I have found that if you have to take a piece back, eve many years later, they tend to treat it especially well and cheaply, even if the problem is new.

Pros: expertise - the repairs work

Cons: none

 

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