Imaging Supply Depot

★★★☆☆

About Imaging Supply Depot

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I have purchased HP maintenance kits from this company and received my orders on time. There has been improvement in customer service after the business changed ownership in 2008.

4
★★★★☆

I have purchased HP maintenance kits from this company and received my orders on time. There has been improvement in customer service after the business changed ownership in 2008.

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This company is a total scam. Web page looks good and is easy to use. Thats where the customer service stops! I ordered a part from him and paid for overnight deliver because I had people standing around waiting for this fix. Next day... no part. Called customer service... answering machine. No call back. Emailed... no response. Only when I called and left a message to cancel my order did this guy return my call. He told me he would not cancel the order, when the part shows up someday I should refuse the shipment and he would issue me a store credit. ARE YOU KIDDING? Stay as far away from this company as you can!!!

1
★☆☆☆☆

This company is a total scam. Web page looks good and is easy to use. Thats where the customer service stops! I ordered a part from him and paid for overnight deliver because I had people standing around waiting for this fix. Next day... no part. Called customer service... answering machine. No call back. Emailed... no response. Only when I called and left a message to cancel my order did this guy return my call. He told me he would not cancel the order, when the part shows up someday I should refuse the shipment and he would issue me a store credit. ARE YOU KIDDING? Stay as far away from this company as you can!!!

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