Mohr & Mc Pherson

★★★☆☆

About Mohr & Mc Pherson

Categories
  • Furniture Stores
  • Antique Shops
Details
  • Carpeting

Shopping

Shopping
More choices in Cambridge:
Resultset_next

Ames Greenhouse, Floral & Antiques

3011 S Duff Ave Ames, IA

Resultset_next

Midvale Antiques

29570 Us Highway 69 Huxley, IA

3.3333 3
Hi! Sign in to let us know how Mohr & Mc Pherson was?
Write a Review
.

We would like the opportunity to respond to the comments made by sue c. regarding her purchase with Mohr & McPherson by supplying some additional details of her experience.
(1) sue c. informed us that the handmade rug she purchased was damaged due to her dog urinating on the rug. Animal urine may damage many things, including handmade rugs.
(2) We offered and the client accepted our assistance in attempting to repair her rug. This was done by an experienced rug repair person with a predicted degree of success, though this type of damage is impossible to fix completely.
(3) This customer, with a member of our sales staff, conducted her own water test on the rug to confirm that the dyes in the rug were steadfast.

As a retailer operating for 18 years we understand the importance of customer service in building both strong client relationships and a reputation we can be proud of. It is our policy not to accept returns of items damaged due to inappropriate handling or use of a product after purchase.

We certainly feel for this customer and believe we have done the best we could to help.

Kay McGowan, General Manager
Kevin McPherson, Owner

4
★★★★☆

We would like the opportunity to respond to the comments made by sue c. regarding her purchase with Mohr & McPherson by supplying some additional details of her experience.
(1) sue c. informed us that the handmade rug she purchased was damaged due to her dog urinating on the rug. Animal urine may damage many things, including handmade rugs.
(2) We offered and the client accepted our assistance in attempting to repair her rug. This was done by an experienced rug repair person with a predicted degree of success, though this type of damage is impossible to fix completely.
(3) This customer, with a member of our sales staff, conducted her own water test on the rug to confirm that the dyes in the rug were steadfast.

As a retailer operating for 18 years we understand the importance of customer service in building both strong client relationships and a reputation we can be proud of. It is our policy not to accept returns of items damaged due to inappropriate handling or use of a product after purchase.

We certainly feel for this customer and believe we have done the best we could to help.

Kay McGowan, General Manager
Kevin McPherson, Owner

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I found the sales staff in the Cambridge stores rude and arrogant. The rugs are overpriced. The manager is aggressive and very unhelpful. I had a very disappointing experience all around and would not recommend shopping here.

1
★☆☆☆☆

I found the sales staff in the Cambridge stores rude and arrogant. The rugs are overpriced. The manager is aggressive and very unhelpful. I had a very disappointing experience all around and would not recommend shopping here.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Mohr & McPherson imports and sells eclectic furniture from around the word. Focusing mainly on Chinese, Indian, Indonesian, and Japanese furniture, you are sure to find just the right piece to fit your space and your decorating needs. Mohr & McPherson's friendly sales staff is very familiar with their large and always changing inventory. Owner Kevin McPherson goes on several buying trips a year.

5
★★★★★

Mohr & McPherson imports and sells eclectic furniture from around the word. Focusing mainly on Chinese, Indian, Indonesian, and Japanese furniture, you are sure to find just the right piece to fit your space and your decorating needs. Mohr & McPherson's friendly sales staff is very familiar with their large and always changing inventory. Owner Kevin McPherson goes on several buying trips a year.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

 

Wait, you're the expert.

If you've been to or used Mohr & Mc Pherson, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review