Pinstripe Parking

★★★☆☆

About Pinstripe Parking

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I used the lot once. When I returned to get the car, no one was around. I poked my head in the booth and found a young teenage girl texting on her phone. I asked her for my keys and she said they would be in my car (!). My car was parked right at the edge of the lot, next to the sidewalk, unlocked, with the keys in the ignition, in full view of everyone walking by! I couldn't believe it! Never again. Someone could've easily driven off, and the 15 yr old girl never would've noticed.

BTW, I work near this lot and once witnessed a worker get into a fistfight with a person walking their dog near the lot (maybe they didn't clean up after it..I dunno...but I don't think it deserved a huge confrontation...and yes, the attendant threw the first punch). I see them yelling at passerby's and at customers on a regular basis. They spit on the sidewalk, and use crude language within earshot of anyone. Disgusting. The office workers in this neighborhood look forward to the day they lose their lease.

Last, they NEVER clear their sidewalk of snow. They certainly make sure the lot is plowed, but people practically kill themselves walking past the lot while the attendants just stand next to their salt spreader smoking cigars.

Sorry to rant, but I've worked near them for years and really wish the city had bought them out for the Greenway.

1
★★☆☆☆

I used the lot once. When I returned to get the car, no one was around. I poked my head in the booth and found a young teenage girl texting on her phone. I asked her for my keys and she said they would be in my car (!). My car was parked right at the edge of the lot, next to the sidewalk, unlocked, with the keys in the ignition, in full view of everyone walking by! I couldn't believe it! Never again. Someone could've easily driven off, and the 15 yr old girl never would've noticed.

BTW, I work near this lot and once witnessed a worker get into a fistfight with a person walking their dog near the lot (maybe they didn't clean up after it..I dunno...but I don't think it deserved a huge confrontation...and yes, the attendant threw the first punch). I see them yelling at passerby's and at customers on a regular basis. They spit on the sidewalk, and use crude language within earshot of anyone. Disgusting. The office workers in this neighborhood look forward to the day they lose their lease.

Last, they NEVER clear their sidewalk of snow. They certainly make sure the lot is plowed, but people practically kill themselves walking past the lot while the attendants just stand next to their salt spreader smoking cigars.

Sorry to rant, but I've worked near them for years and really wish the city had bought them out for the Greenway.

Pros: relatively inexpensive - usually has spaces

Cons: nasty, rude, violent (!) workers

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to the people reading this, remember, people are more likely to write a review about the bad than the good. my office is across the street from one of the north washington street lots and i park there when i dont take the train in to work. i have never had a problem parking my car here. they did scratch it once, but fixed the damage no problem, no hassle. sure it ticked me off when it happened, but they r human, and im glad they took care of me... i have witnessed residents of the area expecting to take advantage of these guys and their property. remember people, they are business to make money, not hand out free spots... i noticed the last reviewer mentioned stealing change and clothes? my ashtray is full of quarters for paying meters in boston and ive never once noticed any change missing... and clothes? come on lady...who the hell wants ur clothes... these guys are alright.... they can get a little pricey if theyres a garden event, theyve even charged for coming out very late from work on a night the celtics were playing....but im happy with them

2
★★★★★

to the people reading this, remember, people are more likely to write a review about the bad than the good. my office is across the street from one of the north washington street lots and i park there when i dont take the train in to work. i have never had a problem parking my car here. they did scratch it once, but fixed the damage no problem, no hassle. sure it ticked me off when it happened, but they r human, and im glad they took care of me... i have witnessed residents of the area expecting to take advantage of these guys and their property. remember people, they are business to make money, not hand out free spots... i noticed the last reviewer mentioned stealing change and clothes? my ashtray is full of quarters for paying meters in boston and ive never once noticed any change missing... and clothes? come on lady...who the hell wants ur clothes... these guys are alright.... they can get a little pricey if theyres a garden event, theyve even charged for coming out very late from work on a night the celtics were playing....but im happy with them

Pros: convenience, average service

Cons: can get pricey, morning guys sometimes grumpy

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You must be special because no one is treated nicely here. My company is close so I have been there. Will not go back...unless I want to find change, sunglasses, or clothes stolen from my car again. These guys are scary!!

0
★☆☆☆☆

You must be special because no one is treated nicely here. My company is close so I have been there. Will not go back...unless I want to find change, sunglasses, or clothes stolen from my car again. These guys are scary!!

Pros: Can't think of one

Cons: Many

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0
★☆☆☆☆

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Pros: Location

Cons: Pretty much everything else.

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i dont understand where this is coming from, i am a resident on north washington street and interact with both lots on this street on a daily basis. i have witnessed nothing but professionalism and courtesy from the guys that own the lot as well as the people they have working for them. these are certainly not the type of people to "rummage" through your cars... honestly i feel that the people that come into town are looking for a problem and give these guys a hard time on everything. i leave my car there on average 5-6 days/nights a week and i have never had a problem....ive even made them an extra key! remember, you get more bees with honey than vinegar, so dont be rude to them and they wont be rude to you

2
★★★★★

i dont understand where this is coming from, i am a resident on north washington street and interact with both lots on this street on a daily basis. i have witnessed nothing but professionalism and courtesy from the guys that own the lot as well as the people they have working for them. these are certainly not the type of people to "rummage" through your cars... honestly i feel that the people that come into town are looking for a problem and give these guys a hard time on everything. i leave my car there on average 5-6 days/nights a week and i have never had a problem....ive even made them an extra key! remember, you get more bees with honey than vinegar, so dont be rude to them and they wont be rude to you

Pros: location, service, trustworthy

Cons: sometimes pricy, but worth it

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I have been to this lot about three times in my life and it gets worse every time. We love concerts! What I don't love is finding a parking attendant SLEEPING in my car as I left the concert a bit early!! This was the last straw!! The price is TWICE what I am used to paying here and the SERVICE STINKS!! They should learn how to be nice to customers. It's too bad that the location is so good. The ignorance and cost will also cause me to NEVER GO BACK!! I can't prove it, but I think my car was rummaged through...PLEASE AVOID!!

0
★☆☆☆☆

I have been to this lot about three times in my life and it gets worse every time. We love concerts! What I don't love is finding a parking attendant SLEEPING in my car as I left the concert a bit early!! This was the last straw!! The price is TWICE what I am used to paying here and the SERVICE STINKS!! They should learn how to be nice to customers. It's too bad that the location is so good. The ignorance and cost will also cause me to NEVER GO BACK!! I can't prove it, but I think my car was rummaged through...PLEASE AVOID!!

Pros: Close to Garden

Cons: Too Expensive, Ignorant Employees

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I hope the folks that run this and work here read these reviews. Maybe if you are a personal friend you get better treatment and service. Having gone to college and earning degrees does not make you someone who is automatically a nice person. Maybe the owners don't really know what their family and friends are ddoing when the interact with the public. I suggest they talk it over. I won't be using this place again. I will walk a bit further to avoid poor service and shabby people skills.

0
★☆☆☆☆

I hope the folks that run this and work here read these reviews. Maybe if you are a personal friend you get better treatment and service. Having gone to college and earning degrees does not make you someone who is automatically a nice person. Maybe the owners don't really know what their family and friends are ddoing when the interact with the public. I suggest they talk it over. I won't be using this place again. I will walk a bit further to avoid poor service and shabby people skills.

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Had a problem with an attendant and they fixed it. I'm really surprised. Good help may be hard to find but the owner is a gentleman.

2
★★★★★

Had a problem with an attendant and they fixed it. I'm really surprised. Good help may be hard to find but the owner is a gentleman.

Pros: None

Cons: They damaged my car!

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The location is great, but after many years of using this garage on North Washington St. near the Garden, it has taken a turn for the worse. New management is rude and prices are out of control. I suggest you stay away from Pinstripe Parking. I take the T now!! Go Celtics!! Beat L.A.!!

1
★★☆☆☆

The location is great, but after many years of using this garage on North Washington St. near the Garden, it has taken a turn for the worse. New management is rude and prices are out of control. I suggest you stay away from Pinstripe Parking. I take the T now!! Go Celtics!! Beat L.A.!!

Pros: Location

Cons: Price, rudeness, MUST valet

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I am absolutely disgusted! I parked in the Pinstripe Parking lot on North Washington Street when I saw a show at the BankNorth Garden. I paid $25.00. I left my key with the attendant. I left the show and went to get my car to find that the attendant had left and my car was locked. I called the number and there was no answer! I had no way of getting home and my home keys were in the car! I was left alone with no way home at 11.30pm in the middle of Boston. I was absoloutely petrified!!!!! Do not ever use the Pinstripe Parking Lot on North Washington Street in Boston!

1
★★★☆☆

I am absolutely disgusted! I parked in the Pinstripe Parking lot on North Washington Street when I saw a show at the BankNorth Garden. I paid $25.00. I left my key with the attendant. I left the show and went to get my car to find that the attendant had left and my car was locked. I called the number and there was no answer! I had no way of getting home and my home keys were in the car! I was left alone with no way home at 11.30pm in the middle of Boston. I was absoloutely petrified!!!!! Do not ever use the Pinstripe Parking Lot on North Washington Street in Boston!

Pros: Non

Cons: Left me stranded in downtown Boston.

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Suzzy2, your review was quite unfair. The attendants and owners of this lot (and the lots near Boston Garden on North Washington Street) have become personal friends of mine after so many years of perfect service. It's one of the most inexpensive lots in Boston with great customer service. While most of the parking/valet operators in Boston have terrible communication skills and customer service, the majority of Pinstripe's attendants are the owner's family and friends with college educations (and some Master's Degrees). These people truly care about their business and its reputation.

2
★★★★★

Suzzy2, your review was quite unfair. The attendants and owners of this lot (and the lots near Boston Garden on North Washington Street) have become personal friends of mine after so many years of perfect service. It's one of the most inexpensive lots in Boston with great customer service. While most of the parking/valet operators in Boston have terrible communication skills and customer service, the majority of Pinstripe's attendants are the owner's family and friends with college educations (and some Master's Degrees). These people truly care about their business and its reputation.

Pros: Comparably Inexpensive, Easy to Communicate, Great Locations

Cons: Need more locations with such great service

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3 times, I have been here between 7 and 7:15 a.m. with no attendant in sight. Today I called the Pinstripe # to let them know. I was called back to say the attendant would be there in 2 minutes. At this point, I had been waiting 7 minutes - and one car in front of me and three behind had left. I said thank you and that I thought this was unacceptable to not have an attendant there. I was told to go ahead and leave they did not want my business. Bad customer service - and completely unacceptable. (this was during the week)

1
★★★☆☆

3 times, I have been here between 7 and 7:15 a.m. with no attendant in sight. Today I called the Pinstripe # to let them know. I was called back to say the attendant would be there in 2 minutes. At this point, I had been waiting 7 minutes - and one car in front of me and three behind had left. I said thank you and that I thought this was unacceptable to not have an attendant there. I was told to go ahead and leave they did not want my business. Bad customer service - and completely unacceptable. (this was during the week)

Pros: Close to Park Square, Reasonable Price

Cons: Unreliable attendance, Cars left unlocked

 

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