Techfusion

★★★★★
  • 20 Concord Ln

    Cambridge, MA 02138

    Map & Directions
  • 617-491-1001

Computer & Internet Services

Computer & Internet Services
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My experience with TechFusion was a resounding success. As both a private individual with precious data and a small graphics business owner I believed I had lost months of artwork as well as thousands of rare digitized music and recordings

3
★★★★★

My experience with TechFusion was a resounding success. As both a private individual with precious data and a small graphics business owner I believed I had lost months of artwork as well as thousands of rare digitized music and recordings

.

Dear Alfred,\r
\r
I can't thank you enough for what you did for my family. The disc that you so graciously repaired and gifted to me held so many of our precious family photos and videos. As you know, my father was very ill. I'm sorry you

3
★★★★★

Dear Alfred,\r
\r
I can't thank you enough for what you did for my family. The disc that you so graciously repaired and gifted to me held so many of our precious family photos and videos. As you know, my father was very ill. I'm sorry you

.

Our small nonprofit organization would be lost without the services of Alfred Demirjian and his staff at TechFusion. They came to our rescue when viruses shut down our machines. Though we feared that the data as well as the machines were

3
★★★★★

Our small nonprofit organization would be lost without the services of Alfred Demirjian and his staff at TechFusion. They came to our rescue when viruses shut down our machines. Though we feared that the data as well as the machines were

.

Contrary to their slogan, there is such a thing as lost data. I took in a flash drive that went haywire with mostly Word documents on it. They took 1 month+ to determine they couldn't get anything off the flash drive or the hard drive of

3
★★★★★

Contrary to their slogan, there is such a thing as lost data. I took in a flash drive that went haywire with mostly Word documents on it. They took 1 month+ to determine they couldn't get anything off the flash drive or the hard drive of

.

Awful, just plain awful. The owner is rude, arrogant and dishonest. They didn't recover my data, lied about what they had recovered, and charged me a fortune. This was one of the worst experiences of my life. There is no need to subject

3
★★★★★

Awful, just plain awful. The owner is rude, arrogant and dishonest. They didn't recover my data, lied about what they had recovered, and charged me a fortune. This was one of the worst experiences of my life. There is no need to subject

.

Took a crashed drive to these folks. They recovered it nicely and charged a small fortune. OK I can live with that. But then they copied and gave the data to a complete stranger! (the stranger had to contact ME!). Sensitive files including

3
★★★★★

Took a crashed drive to these folks. They recovered it nicely and charged a small fortune. OK I can live with that. But then they copied and gave the data to a complete stranger! (the stranger had to contact ME!). Sensitive files including

.

I recently experienced a crash of a hard drive containing all of the data of my accounting system. Unfortunately, I discovered that my last clean back-up was over four months old! Techfusion saved the day. Within three days of the crash my

3
★★★★★

I recently experienced a crash of a hard drive containing all of the data of my accounting system. Unfortunately, I discovered that my last clean back-up was over four months old! Techfusion saved the day. Within three days of the crash my

.

I chose TechFusion based on the favorable reviews on this site. Unfortunately, my experience could not have been more different. Seems like this outfit is reverting to bad form circa 2007.

I was a corporate customer and hindsight tells

3
★★★★★

I chose TechFusion based on the favorable reviews on this site. Unfortunately, my experience could not have been more different. Seems like this outfit is reverting to bad form circa 2007.

I was a corporate customer and hindsight tells

.

Techfusion did an oustanding job recovering my family's home PC when it crashed from a surge/blackout we had. The turnaround time and price were very fair in comparison to all the other data recovery companies I contacted. The staff was

3
★★★★★

Techfusion did an oustanding job recovering my family's home PC when it crashed from a surge/blackout we had. The turnaround time and price were very fair in comparison to all the other data recovery companies I contacted. The staff was

.

Great and outstanding company they helped me out restore my iphones lost data and restore my data back on to my phone. Thank you for the help and keep up the good work guys.

3
★★★★★

Great and outstanding company they helped me out restore my iphones lost data and restore my data back on to my phone. Thank you for the help and keep up the good work guys.

.

My work computer hard drive had crashed and I was sure that my life was over because I had lost years of work related data. I took the hard drive tom couple of data recovering places and they had looked at it, but could not retrieve all

3
★★★★★

My work computer hard drive had crashed and I was sure that my life was over because I had lost years of work related data. I took the hard drive tom couple of data recovering places and they had looked at it, but could not retrieve all

.

I had a laptop with password that i just couldnt remember, and i needed the files that were locked. So I found Techfusion and decided to send my computer to them so they could unlock the password.
They had very good service, when i got my computer back, the password was taken off and my computer had all the files and software that were on it when it had the password. They did a very good job, and i would recommend their services to you.

2
★★★★★

I had a laptop with password that i just couldnt remember, and i needed the files that were locked. So I found Techfusion and decided to send my computer to them so they could unlock the password.
They had very good service, when i got my computer back, the password was taken off and my computer had all the files and software that were on it when it had the password. They did a very good job, and i would recommend their services to you.

.

I don't usually take the time to write reviews, actually this is my first time but I was so happy with my results that here I am.

After dropping my laptop (don't ask how) I kept hearing a clicking noise, but things seemed to be fine and I didn't think anything about it. After about a week, my computer just crashed and I couldn't get it to work. A friend of mine recommended Techfusion. Brandon a pleasant fellow took in my order, and explained that I should have brought in my laptop as soon as I heard the clicking noise. They quoted me a price range depending on how complicated the data recovery would be, and put in a rush order because I told them I needed my laptop for a project ASAP.

They called me the next day and told me that the drive was not as damaged as they had anticipated, and I was pleasantly surprised to find out that I would be charged towards the middle of the price they had quoted me. The following day, I picked up my laptop with a backup copy of my files on a usb stick.

I couldn't be happier with the results and I highly recommend Techfusion.

2
★★★★★

I don't usually take the time to write reviews, actually this is my first time but I was so happy with my results that here I am.

After dropping my laptop (don't ask how) I kept hearing a clicking noise, but things seemed to be fine and I didn't think anything about it. After about a week, my computer just crashed and I couldn't get it to work. A friend of mine recommended Techfusion. Brandon a pleasant fellow took in my order, and explained that I should have brought in my laptop as soon as I heard the clicking noise. They quoted me a price range depending on how complicated the data recovery would be, and put in a rush order because I told them I needed my laptop for a project ASAP.

They called me the next day and told me that the drive was not as damaged as they had anticipated, and I was pleasantly surprised to find out that I would be charged towards the middle of the price they had quoted me. The following day, I picked up my laptop with a backup copy of my files on a usb stick.

I couldn't be happier with the results and I highly recommend Techfusion.

.

I recently used Tech-Fusion to recover a flash drive filled with photos from a vacation abroad. The people at Tech-Fusion were able to recover all photos on the drive within a couple of days. They mailed the drive back within less than a week.

thanks

2
★★★★★

I recently used Tech-Fusion to recover a flash drive filled with photos from a vacation abroad. The people at Tech-Fusion were able to recover all photos on the drive within a couple of days. They mailed the drive back within less than a week.

thanks

Pros: great service; quick turn-around

Cons: none

.

I was very impressed in the manner in which the data recovery people at this office handled my hard drive and delivered just what they promised. I wasn't promised the moon, just what was possible and they delivered exactly that. I was asked to mark on my file list the most important files I wanted back and they continued to concentrate on recovering according to the priority of my list. They worked with me for a period of two weeks, which I didn't mind , I would prefered taking the time to make sure everything I needed was covered. I went in three times and worked with them and was really happy with the attention they paid to my case and even happier to get what I need back when I thought it was gone forever.

2
★★★★★

I was very impressed in the manner in which the data recovery people at this office handled my hard drive and delivered just what they promised. I wasn't promised the moon, just what was possible and they delivered exactly that. I was asked to mark on my file list the most important files I wanted back and they continued to concentrate on recovering according to the priority of my list. They worked with me for a period of two weeks, which I didn't mind , I would prefered taking the time to make sure everything I needed was covered. I went in three times and worked with them and was really happy with the attention they paid to my case and even happier to get what I need back when I thought it was gone forever.

Pros: Get what you paid for ...

Cons: N/A

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I have known Techfusion to provide excellent service to my colleagues as well as friends and family for several years. For example my boss, who headed a department as Director of Engineering at a Silicon Valley high tech company, had a serious hard drive failure in his department, and the engineers and technicians in the company did not have the requisite knowledge and expertise to fix it themselves. We called Techfusion to see if they could take up the task. Techfusion provided an estimate which they later adhered to. Within a few days, my boss and his team were impressed to find, Techfusion recovered all of the data and FedEx'ed it back. Everything was restored to its original condition.??

2
★★★★★

I have known Techfusion to provide excellent service to my colleagues as well as friends and family for several years. For example my boss, who headed a department as Director of Engineering at a Silicon Valley high tech company, had a serious hard drive failure in his department, and the engineers and technicians in the company did not have the requisite knowledge and expertise to fix it themselves. We called Techfusion to see if they could take up the task. Techfusion provided an estimate which they later adhered to. Within a few days, my boss and his team were impressed to find, Techfusion recovered all of the data and FedEx'ed it back. Everything was restored to its original condition.??

Pros: great customer service, reliability and professionalism

Cons: walk-in locations limited to east & west coast

.

A very disappointing experience and service. After naming a flat rate for recoving the data, and keeping the hard drive for almost a week, they wanted more money. They also made a mistake with the shipment and was sent to a different location. Moreover, they cut the amount of the refund they were going to refund and took forver.

0
★☆☆☆☆

A very disappointing experience and service. After naming a flat rate for recoving the data, and keeping the hard drive for almost a week, they wanted more money. They also made a mistake with the shipment and was sent to a different location. Moreover, they cut the amount of the refund they were going to refund and took forver.

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Our business, run on a part time basis, does not allow us to have an in house tech person. But most simple tasks can be handled by my niece. On one occasion however, when my laptop dropped on to a New York street and would not open (and had broken the screen), we needed to recover what we could of the hard drive to put on a new unit. We took it to Techfusion where the work was done overnight with minimum fuss and cost.

Eden Frye
CambridgeMAapartments
Cambridge, MA
July 7, 2010

2
★★★★★

Our business, run on a part time basis, does not allow us to have an in house tech person. But most simple tasks can be handled by my niece. On one occasion however, when my laptop dropped on to a New York street and would not open (and had broken the screen), we needed to recover what we could of the hard drive to put on a new unit. We took it to Techfusion where the work was done overnight with minimum fuss and cost.

Eden Frye
CambridgeMAapartments
Cambridge, MA
July 7, 2010

Pros: fast, reliable service

Cons: location behind Whole Foods is a little tricky

.

Techfusion did an outstanding job recovering my hard drive. I was told by my friends in the IT industry that my data could not be recovered but Techfusion pulled it off!! I've recommended them to several of my friends who have all had the same experience.

2
★★★★★

Techfusion did an outstanding job recovering my hard drive. I was told by my friends in the IT industry that my data could not be recovered but Techfusion pulled it off!! I've recommended them to several of my friends who have all had the same experience.

Pros: Professional, highly skilled, reasonable price

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the techs at techfusion were a great help to us when our laptop got corrupted with a trojan. thanks to them we were able to recover from this attack and limit the loss of files with a minimum of effort. these guys are always ready to help us at short notice and come through to save the day.

2
★★★★☆

the techs at techfusion were a great help to us when our laptop got corrupted with a trojan. thanks to them we were able to recover from this attack and limit the loss of files with a minimum of effort. these guys are always ready to help us at short notice and come through to save the day.

Pros: knowledgeable staff

.

My wife had a Kingston 4GB USB drive.
One day it just didn't work anymore.
Since we had important data on it and no backup, we decided to look for professional help.
After comparing several places, we went for TechFusion that had a reasonable price and time frame.
We are very happy with the results - we got our data, and the service was very pleasant and helpful, especially Nick.
It is not cheap to recover the data, but they did a very good work and the price was market competitive.
I would definitely recommend them !

2
★★★★★

My wife had a Kingston 4GB USB drive.
One day it just didn't work anymore.
Since we had important data on it and no backup, we decided to look for professional help.
After comparing several places, we went for TechFusion that had a reasonable price and time frame.
We are very happy with the results - we got our data, and the service was very pleasant and helpful, especially Nick.
It is not cheap to recover the data, but they did a very good work and the price was market competitive.
I would definitely recommend them !

Pros: Full recovery, good service

Cons: None

.

The guys at Techfusion were recommended to me by an employee at Best Buy, when several people were unable to retrieve any information from my external hard drive. From the first time I called to get more information about them, the staff where friendly, open and extremely helpful. When I went into the business, I was blown away by their professionalism, knowledge and positive attitude.

Not only did techfusion retrieve all the information from the hard drive others had labeled unsalvageable, but they were also incredibly kind and generous in their willingness to help us get that done within our means. They are not only the best at what they do, but they are also a group of all around great guys.

I would send my friends, family and anyone with a computer issue there way without reservation. Indeed, I could not recommend them any more highly. No matter where you live, they are well worth the drive into Cambridge. You will not be disappointed.

2
★★★★★

The guys at Techfusion were recommended to me by an employee at Best Buy, when several people were unable to retrieve any information from my external hard drive. From the first time I called to get more information about them, the staff where friendly, open and extremely helpful. When I went into the business, I was blown away by their professionalism, knowledge and positive attitude.

Not only did techfusion retrieve all the information from the hard drive others had labeled unsalvageable, but they were also incredibly kind and generous in their willingness to help us get that done within our means. They are not only the best at what they do, but they are also a group of all around great guys.

I would send my friends, family and anyone with a computer issue there way without reservation. Indeed, I could not recommend them any more highly. No matter where you live, they are well worth the drive into Cambridge. You will not be disappointed.

Pros: Knowledgable and helpful staff

Cons: absolutely none

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I have a small accounting practice. When my computer stopped booting, I thought I'd have to pull my hard drive and copy all my data to a new computer or restore from a backup. After both disaster-recovery methods failed, I was forced to resort to data recovery services. I really didn't want to have to, mostly because I was embarrassed to be this ill-prepared. Enter TechFusion. They recovered more than 99% of the contents of my drive at a price far below what it would have cost me to recreate the records, even if it were possible. Thanks so much!

2
★★★★★

I have a small accounting practice. When my computer stopped booting, I thought I'd have to pull my hard drive and copy all my data to a new computer or restore from a backup. After both disaster-recovery methods failed, I was forced to resort to data recovery services. I really didn't want to have to, mostly because I was embarrassed to be this ill-prepared. Enter TechFusion. They recovered more than 99% of the contents of my drive at a price far below what it would have cost me to recreate the records, even if it were possible. Thanks so much!

Pros: They recovered my data

Cons: I felt stupid for needing their services

.

I had back up all my files pictures, backup etc in
a portable hard drive a 320 GB portable USB. (yes you can call me stupid)
recently when I plugged in the hard drive's USB to the computer, a message prompted
"do you want to format the drive"...
In my panic, I searched for online solutions of these
types of problems but they were disappointing. There are also some
softwares that address this issue.
I did not want to waste my time and my valuable data to experiment with suggestions
I found online so next thing, I called Techfusion.
The moment I called them they did everything to help and for a reasonable price they
fixed my hard drive and saved ALL the files in the drive.
They also asked me if you think some file is missing let us know
but there was no need for it.

So I give A(100 +) to Techfusion and if have any kinds of problems like this I will
definitely refer to them for help.

2
★★★★★

I had back up all my files pictures, backup etc in
a portable hard drive a 320 GB portable USB. (yes you can call me stupid)
recently when I plugged in the hard drive's USB to the computer, a message prompted
"do you want to format the drive"...
In my panic, I searched for online solutions of these
types of problems but they were disappointing. There are also some
softwares that address this issue.
I did not want to waste my time and my valuable data to experiment with suggestions
I found online so next thing, I called Techfusion.
The moment I called them they did everything to help and for a reasonable price they
fixed my hard drive and saved ALL the files in the drive.
They also asked me if you think some file is missing let us know
but there was no need for it.

So I give A(100 +) to Techfusion and if have any kinds of problems like this I will
definitely refer to them for help.

Pros: Excellent professional service

Cons: Nothing

.

I highly recommend Techfusion for their outstanding service and repair. My computer crashed recently causing me to lose more than 20 years of documents and information. I had done the unthinkable and neglected to perform a backup! The staff at Techfusion had to perform an extensive diagnostic on my computer in an effort to retrieve the data. They were able to perform the job with a very short turnaround. Additionally, their fee was exceptionally fair and reasonable. Kind, compassionate people, eager and willing to help above and beyond the call of duty, I would not hesitate to choose Techfusion for all future computer repair needs.

2
★★★★★

I highly recommend Techfusion for their outstanding service and repair. My computer crashed recently causing me to lose more than 20 years of documents and information. I had done the unthinkable and neglected to perform a backup! The staff at Techfusion had to perform an extensive diagnostic on my computer in an effort to retrieve the data. They were able to perform the job with a very short turnaround. Additionally, their fee was exceptionally fair and reasonable. Kind, compassionate people, eager and willing to help above and beyond the call of duty, I would not hesitate to choose Techfusion for all future computer repair needs.

Pros: Speedy and Helpful

Cons: None

.

My laptop with 6 years worth of pictures, docs, financial records, email file etc. we all accumulate a lot of data.

My Mom passed away in Aug 2009 and I had all the picture of her life on my harddrive. I scanned some pictures from as early as 1934 of Mom. I was making a digital frame for my Dad. I also had pictures of the vacations from the last 6 years.

Techfusion was able to recover all of it. I am so thankful.

Janice M

2
★★★★★

My laptop with 6 years worth of pictures, docs, financial records, email file etc. we all accumulate a lot of data.

My Mom passed away in Aug 2009 and I had all the picture of her life on my harddrive. I scanned some pictures from as early as 1934 of Mom. I was making a digital frame for my Dad. I also had pictures of the vacations from the last 6 years.

Techfusion was able to recover all of it. I am so thankful.

Janice M

Pros: Did what they promised

Cons: None

.

I had passed Techfusion a zillion times on my way to the Fresh Pond Mall. Then I had a small keyboard problem and went in to see if they could fix it. It was clear that they were really too high powered for such trivia, but, particularly as I was a neighbor, they repaired it overnight. Decent price. Try it!

2
★★★★★

I had passed Techfusion a zillion times on my way to the Fresh Pond Mall. Then I had a small keyboard problem and went in to see if they could fix it. It was clear that they were really too high powered for such trivia, but, particularly as I was a neighbor, they repaired it overnight. Decent price. Try it!

Pros: Small, friendly, neighborhood repair shop

Cons: Prefer small/medium businesses with data retrieval problems

.

I was trying to clear up some space on my computer and deleted a bunch of files I had floating around that were taking up a bunch of space. I wasn't sure what they were for. But it turns out they were kind of important! Apparently they were required for my wife's accounting software to run. It was a big deal for us - we needed to restore those files ASAP.

They were able to fix the problem quite easily, it seems. They called the next day to say they found the deleted files and had them restored. The software started working as if nothing happened!

5
★★★★★

I was trying to clear up some space on my computer and deleted a bunch of files I had floating around that were taking up a bunch of space. I wasn't sure what they were for. But it turns out they were kind of important! Apparently they were required for my wife's accounting software to run. It was a big deal for us - we needed to restore those files ASAP.

They were able to fix the problem quite easily, it seems. They called the next day to say they found the deleted files and had them restored. The software started working as if nothing happened!

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.

I was trying to clear up some space on my computer and deleted a bunch of files I had floating around that were taking up a bunch of space. I wasn't sure what they were for. But it turns out they were kind of important! Apparently they were required for my wife's accounting software to run. It was a big deal for us - we needed to restore those files ASAP.

I know that deleting a file doesn't necessarily destroy the actual data, so I didn't lose hope yet. I tried some things first - there are programs out there that promise to restore deleted files. But nothing worked.
Techfusion was able to fix the problem quite easily, it seems. They called the next day to say they found the deleted files and had them restored. The software started working as if nothing happened!

2
★★★★★

I was trying to clear up some space on my computer and deleted a bunch of files I had floating around that were taking up a bunch of space. I wasn't sure what they were for. But it turns out they were kind of important! Apparently they were required for my wife's accounting software to run. It was a big deal for us - we needed to restore those files ASAP.

I know that deleting a file doesn't necessarily destroy the actual data, so I didn't lose hope yet. I tried some things first - there are programs out there that promise to restore deleted files. But nothing worked.
Techfusion was able to fix the problem quite easily, it seems. They called the next day to say they found the deleted files and had them restored. The software started working as if nothing happened!

Pros: Excellent Service

Cons: Short Hours

.

I brought my first dead laptop to a local electronics/cell phone shop for data recovery and was charged a steep price. When I returned home I discovered that only a small number of files were recovered. I was very upset that I had paid so much for such poor service.

I remembered TechFusion from their sponsorship of WBUR, so I contacted them, hoping they would live up to their claim of being the place "where data is never lost". Alfred, the owner, warned me that the first data recovery by the electronics shop might have damaged the hard drive, but they would try their best. To my amazement, they fully recovered ALL of my files. I received prompt and courteous service by the staff at the front desk and left knowing that I was in good hands.

Afterwards, I knew I needed to get serious about backing up my data regularly in case of another hard disk failure. But, I quickly forgot about that as I settled in to my normal routine with a new laptop. So, when that one crashed, I didn't think twice about taking it to TechFusion. I got the same excellent quality of service and full data recovery.

I hope I'll never need their services again now that I've gotten serious about backing up my data on an external drive. But, I hope to make up for it by spreading the word that this is where you go if you care about getting your data back. Trust me, you'll save money by going here first instead of wasting it elsewhere and then needing a 2nd recovery. I learned the hard way so you don't have to.

2
★★★★★

I brought my first dead laptop to a local electronics/cell phone shop for data recovery and was charged a steep price. When I returned home I discovered that only a small number of files were recovered. I was very upset that I had paid so much for such poor service.

I remembered TechFusion from their sponsorship of WBUR, so I contacted them, hoping they would live up to their claim of being the place "where data is never lost". Alfred, the owner, warned me that the first data recovery by the electronics shop might have damaged the hard drive, but they would try their best. To my amazement, they fully recovered ALL of my files. I received prompt and courteous service by the staff at the front desk and left knowing that I was in good hands.

Afterwards, I knew I needed to get serious about backing up my data regularly in case of another hard disk failure. But, I quickly forgot about that as I settled in to my normal routine with a new laptop. So, when that one crashed, I didn't think twice about taking it to TechFusion. I got the same excellent quality of service and full data recovery.

I hope I'll never need their services again now that I've gotten serious about backing up my data on an external drive. But, I hope to make up for it by spreading the word that this is where you go if you care about getting your data back. Trust me, you'll save money by going here first instead of wasting it elsewhere and then needing a 2nd recovery. I learned the hard way so you don't have to.

Pros: Friendly, reliable, and timely service

Cons: The prices might seem high, but you get what you pay for

.

Techfusion recovered a drive for us. Very expensive. Then mistakenly gave it to a total stranger. Acknowledged their screw up but would then offer no remedy. Tried to cast suspicions on the other guy, claimed what altruistic people they were, then offered nothing. Lawyered up.

Run away. I wish I could rate them with zero stars.

0
★☆☆☆☆

Techfusion recovered a drive for us. Very expensive. Then mistakenly gave it to a total stranger. Acknowledged their screw up but would then offer no remedy. Tried to cast suspicions on the other guy, claimed what altruistic people they were, then offered nothing. Lawyered up.

Run away. I wish I could rate them with zero stars.

Pros: data recovery

Cons: screw ups where they give your sensitive data to strangers

.

Doing business with TechFusion has been like living my own version of "It's a Wonderful Life" this year. Five weeks ago, I returned from a business trip to find that my hard drive had died. Having been through this trauma twice in the past, I feared the worst -- feared I had lost a decade's worth of files, irreplaceable family photos, and would miss an important tax filing deadline that could cost me dearly. Worse, this year -- like so many others nationwide, my cash flow had come to a complete halt and I have fallen behind on rent. So when I researched how much it could cost to see if my hard drive could be rescued, I was distraught. Still, I had seen the TechFusion sign for years and decided to leave a message on their tape over Thanksgiving weekend.

To my surprise, Albert the owner, called minutes later even though it was a holiday! He said to follow-up with an email, and then come down in person as soon as I could. Two weeks later, with the tax deadline looming, I finally borrowed $95 from a family member to pay TechFusion to estimate the repair costs. When the preliminary assessment suggested problems were more complicated than anticipated, and repair costs could be double the normal price range, I was CRUSHED.

"Is there anything I can barter," I asked a sympathetic staff member? "Any precedent for helping hardship cases?" That's when things changed, quietly but almost miraculously. Without raising expectations he could not guarantee, the staff member asked, "Is anyone in your family in the military service?" Yes, I said, a relative.

"Call the owner, Albert, and let him know that. See what he can do for you."

Later that afternoon, I called Albert and before I could finish telling him my story, he said, "How quickly can you get here."

"Don't worry, We'll take care of you."

Five days later, I got the call I had been hoping from Albert's brother Nick, "Looks like we got all of the data, and we're going to cap your fee at _____ because your relative served his country."

He could not see me over the phone, but I began to cry.

It's a wonderful Christmas story of Patriotism and generosity. I'm not suggesting that the TechFusion team are Santa's little helpers. But in their own way, they are BETTER than a crew of merry ELF's!

Their personalities and work were:

E - Efficient,
L - Likeable,
F - Flawless, and so Friendly I felt like Family!

At this point, it looks like TechFusion recovered ALL of the lost data. As Albert had assured me in our first call, and his brother Nick repeated to me throughout the process, their motto is "TechFusion: Where data is never lost."

They lived up to that and so much MORE! I cannot thank them or recommend them highly enough!

Bill Wendel
The Real Estate Cafe
617-661-4046

2
★★★★★

Doing business with TechFusion has been like living my own version of "It's a Wonderful Life" this year. Five weeks ago, I returned from a business trip to find that my hard drive had died. Having been through this trauma twice in the past, I feared the worst -- feared I had lost a decade's worth of files, irreplaceable family photos, and would miss an important tax filing deadline that could cost me dearly. Worse, this year -- like so many others nationwide, my cash flow had come to a complete halt and I have fallen behind on rent. So when I researched how much it could cost to see if my hard drive could be rescued, I was distraught. Still, I had seen the TechFusion sign for years and decided to leave a message on their tape over Thanksgiving weekend.

To my surprise, Albert the owner, called minutes later even though it was a holiday! He said to follow-up with an email, and then come down in person as soon as I could. Two weeks later, with the tax deadline looming, I finally borrowed $95 from a family member to pay TechFusion to estimate the repair costs. When the preliminary assessment suggested problems were more complicated than anticipated, and repair costs could be double the normal price range, I was CRUSHED.

"Is there anything I can barter," I asked a sympathetic staff member? "Any precedent for helping hardship cases?" That's when things changed, quietly but almost miraculously. Without raising expectations he could not guarantee, the staff member asked, "Is anyone in your family in the military service?" Yes, I said, a relative.

"Call the owner, Albert, and let him know that. See what he can do for you."

Later that afternoon, I called Albert and before I could finish telling him my story, he said, "How quickly can you get here."

"Don't worry, We'll take care of you."

Five days later, I got the call I had been hoping from Albert's brother Nick, "Looks like we got all of the data, and we're going to cap your fee at _____ because your relative served his country."

He could not see me over the phone, but I began to cry.

It's a wonderful Christmas story of Patriotism and generosity. I'm not suggesting that the TechFusion team are Santa's little helpers. But in their own way, they are BETTER than a crew of merry ELF's!

Their personalities and work were:

E - Efficient,
L - Likeable,
F - Flawless, and so Friendly I felt like Family!

At this point, it looks like TechFusion recovered ALL of the lost data. As Albert had assured me in our first call, and his brother Nick repeated to me throughout the process, their motto is "TechFusion: Where data is never lost."

They lived up to that and so much MORE! I cannot thank them or recommend them highly enough!

Bill Wendel
The Real Estate Cafe
617-661-4046

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Got back pictures of my kids from a crashed hard drive ,i thought were gone for ever.

2
★★★★★

Got back pictures of my kids from a crashed hard drive ,i thought were gone for ever.

Pros: Honest and straight forward

Cons: None

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I was referred to techFusion by the mac store when my iMac hard drive died. Last time I backed up my data was a year ago so I lost everything from this current year. I lost all my priceless pictures, design projects, music, etc. Eager to get my files back from the dead hard drive, I was told techFusion could help. They were very professional and clear on the process. I was impressed at how much they cared when they saw me in agony when making the decision to move forward with the data recovery or not. Although it took longer than they originally quoted, they were able to retreive my priceless data files which were damaged. Very pleased.

2
★★★★☆

I was referred to techFusion by the mac store when my iMac hard drive died. Last time I backed up my data was a year ago so I lost everything from this current year. I lost all my priceless pictures, design projects, music, etc. Eager to get my files back from the dead hard drive, I was told techFusion could help. They were very professional and clear on the process. I was impressed at how much they cared when they saw me in agony when making the decision to move forward with the data recovery or not. Although it took longer than they originally quoted, they were able to retreive my priceless data files which were damaged. Very pleased.

Pros: Professional, nice, and accomodating!

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My hard drive crashed and I couldn't do anything with it. I am technologically aware but could not recover the files. I dropped off the hard drive at Tech Fusion. Some time later, they gave a number of CDs with all my necessary recovered data.

I would heartily recommend them for any data recovery. I didn't give them five stars because to me five stars is perfect and I have a hard time giving anyone five stars.

2
★★★★☆

My hard drive crashed and I couldn't do anything with it. I am technologically aware but could not recover the files. I dropped off the hard drive at Tech Fusion. Some time later, they gave a number of CDs with all my necessary recovered data.

I would heartily recommend them for any data recovery. I didn't give them five stars because to me five stars is perfect and I have a hard time giving anyone five stars.

Pros: Excellent service. Recovered data as requested.

.

they got back my data.

helped me locate the files I needed.

charged me according to their original quote, even though my data recovery took TWICE as many hours as estimated.

showed me how to back up key files so that I will never need their services again!

2
★★★★★

they got back my data.

helped me locate the files I needed.

charged me according to their original quote, even though my data recovery took TWICE as many hours as estimated.

showed me how to back up key files so that I will never need their services again!

Pros: courteous, professional, fair

.

My work hard drive completely died. There was days worth of unbacked up source code. Although I am quite computer proficient, I was unable to recover any data. Furthermore, our outsourced IT vendor was unable to recover any files either. We then called TechFusion, and only 2.5 days later every single file was recovered. Alfred Demirjian saved me time and my company money recovering these files. Even weeks later, the recovered files prove invaluable.

2
★★★★★

My work hard drive completely died. There was days worth of unbacked up source code. Although I am quite computer proficient, I was unable to recover any data. Furthermore, our outsourced IT vendor was unable to recover any files either. We then called TechFusion, and only 2.5 days later every single file was recovered. Alfred Demirjian saved me time and my company money recovering these files. Even weeks later, the recovered files prove invaluable.

Pros: All my data restored

.

I brought my drive into Techfusion after losing my mind the night before trying to retrieve my data. A colleague recommended Techfusion saying that they provided him excellent service a few months before. I called up Techfusion and they gave me pricing which was in line with a few of the other companies I called. I took my drive into Techfusion because they were fully transparent and dedicated to getting my data back. I fully recommend anyone who needs valuable information back after a fatal crash to go to these guys. They are the best and provide quick service.

2
★★★★★

I brought my drive into Techfusion after losing my mind the night before trying to retrieve my data. A colleague recommended Techfusion saying that they provided him excellent service a few months before. I called up Techfusion and they gave me pricing which was in line with a few of the other companies I called. I took my drive into Techfusion because they were fully transparent and dedicated to getting my data back. I fully recommend anyone who needs valuable information back after a fatal crash to go to these guys. They are the best and provide quick service.

Pros: Great service, fair pricing, and quick turnaround time

Cons: no cons.

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We are a major department at MIT and had a bad experience with Techfusion. They quoted us a price and time frame and didn't stick to it. Throughout the recovery process we were never able to speak to an engineer who was actually working on our drive. We unable to ascertain the real chances for recovery for two entire weeks (when we had requested and paid for expedited service). They returned our disk without the original electronics.

0
★☆☆☆☆

We are a major department at MIT and had a bad experience with Techfusion. They quoted us a price and time frame and didn't stick to it. Throughout the recovery process we were never able to speak to an engineer who was actually working on our drive. We unable to ascertain the real chances for recovery for two entire weeks (when we had requested and paid for expedited service). They returned our disk without the original electronics.

Cons: horrible experience all around

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I dropped off my computer hard drive when it had crashed. Before they even found out whether or not they could recover the data, they billed me the full price of their services. They were not able to recover it, and when I contacted a different data recovery firm, they were able to recover the data in less than 48 hours. It took about a week of calling every day to get someone to talk to (never did get the person I was trying to reach) and now it's been maybe 2 weeks and they still haven't refunded my money!

DO NOT USE THEIR SERVICES!

0
★☆☆☆☆

I dropped off my computer hard drive when it had crashed. Before they even found out whether or not they could recover the data, they billed me the full price of their services. They were not able to recover it, and when I contacted a different data recovery firm, they were able to recover the data in less than 48 hours. It took about a week of calling every day to get someone to talk to (never did get the person I was trying to reach) and now it's been maybe 2 weeks and they still haven't refunded my money!

DO NOT USE THEIR SERVICES!

Pros: None, none at all... except that their services "looked" inexpensive at first

Cons: Everything, very displeased

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if you have a computer problem that you would like to have fixed you would be better off taking your computer and your wallet and throwing them into the charles river than giving this place your business. not only can they not deliver what they promise (on npr no less!), but they will charge you an arm and a leg for nothing in return. and if giving them your money wasn't bad enough, you'll also waste hours of your time just trying to get someone (anyone!!) to actually talk to you. i agree with the other reviewer- for actual tech support- you should go anywhere else.

0
★☆☆☆☆

if you have a computer problem that you would like to have fixed you would be better off taking your computer and your wallet and throwing them into the charles river than giving this place your business. not only can they not deliver what they promise (on npr no less!), but they will charge you an arm and a leg for nothing in return. and if giving them your money wasn't bad enough, you'll also waste hours of your time just trying to get someone (anyone!!) to actually talk to you. i agree with the other reviewer- for actual tech support- you should go anywhere else.

Pros: none that would make up for the cons

Cons: bad result, high cost, zero customer service, hours of aggravation

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MacAfee picked up a virus on my laptop, but couldn't remove it because the virus starts up right as the computer starts. I ran some of the free anti-virus software on the web, all of which found the virus, but none of which could remove it. After hearing so many ads for tech fusion on the radio, I decided to give them a call. They said they could remove viruses, malware, ect. ect. and that it was EXTREMELY rare that they would have to reinstall windows. Very very rare.

They require a deposit of $65.00 to drop the computer off - this isn't something they say on the phone, it's a surprise when you get there. They had the computer almost a week before the tech called back. He was literally yawning as he said there was nothing they could do, I'd have to re-install windows. Come down, give them the rest of their money (another $35.00) and pick up my computer.

The kicker on it? I have a friend who was able to remove the virus with PC Tools. I feel very foolish for going to them, and worse, I feel like I was scammed out of $100.00. The techs that I saw and interacted with were all very young (early to mid twenties) and not invested at all in what they were doing. I think the tech who was yawning in my ear on the phone really sums up their attitude towards their work and their customers.

My advice? Go ANYWHERE before you go here...

0
★☆☆☆☆

MacAfee picked up a virus on my laptop, but couldn't remove it because the virus starts up right as the computer starts. I ran some of the free anti-virus software on the web, all of which found the virus, but none of which could remove it. After hearing so many ads for tech fusion on the radio, I decided to give them a call. They said they could remove viruses, malware, ect. ect. and that it was EXTREMELY rare that they would have to reinstall windows. Very very rare.

They require a deposit of $65.00 to drop the computer off - this isn't something they say on the phone, it's a surprise when you get there. They had the computer almost a week before the tech called back. He was literally yawning as he said there was nothing they could do, I'd have to re-install windows. Come down, give them the rest of their money (another $35.00) and pick up my computer.

The kicker on it? I have a friend who was able to remove the virus with PC Tools. I feel very foolish for going to them, and worse, I feel like I was scammed out of $100.00. The techs that I saw and interacted with were all very young (early to mid twenties) and not invested at all in what they were doing. I think the tech who was yawning in my ear on the phone really sums up their attitude towards their work and their customers.

My advice? Go ANYWHERE before you go here...

 

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