Worcester Marble & Granite

★☆☆☆☆

About Worcester Marble & Granite

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Had a quote done to replace my kitchen counters. Hired this company because they were available and seemed eager for the work. At templating appointment, expalined that I wanted rounded counter edges, not squared off due to unique configuration of kitchen. Staff arrives to do install without owner. They tell me they are going to be a few hours amd owner should be arriving soon. I return home to find wrong counter shapes and edges! Company refuses to return to correct and charges my credit card for the balance without my authorization. They even left some of their tools since they said they were going to come back to fix them. Never do and I inherit the tools. Can never get anyone on the phone and they refuse to retunr messages. Avoid at all costs. Spend the little extra and get it done right.

0
★☆☆☆☆

Had a quote done to replace my kitchen counters. Hired this company because they were available and seemed eager for the work. At templating appointment, expalined that I wanted rounded counter edges, not squared off due to unique configuration of kitchen. Staff arrives to do install without owner. They tell me they are going to be a few hours amd owner should be arriving soon. I return home to find wrong counter shapes and edges! Company refuses to return to correct and charges my credit card for the balance without my authorization. They even left some of their tools since they said they were going to come back to fix them. Never do and I inherit the tools. Can never get anyone on the phone and they refuse to retunr messages. Avoid at all costs. Spend the little extra and get it done right.

Pros: None

Cons: Late Arrivals, Incorrect Counters, Barely Speaks English,

 

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